Courtyard by Marriott San Jose Airport Alajuela

Hotels
Courtyard by Marriott
8.5 (1058 reviews)
Radial Francisco J. Orlich, Plaza Los Mangos , Alajuela City , cr

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Close to the airport
Good amenities
Cons:
Old room smell
Expensive breakfast
Outdated rooms

Categories

Cleanliness
8.46
Overall cleanliness is mentioned positively, but some guests noted that rooms had an old smell.
Service
9.43
Staff are frequently noted as friendly and accommodating, enhancing the overall experience.
Location
9.47
The hotel is very conveniently located close to the airport with a free shuttle service.
Room Quality
7.42
Guests noted that some rooms felt outdated and required renovation.
Amenities
8.45
Good amenities such as a gym and swimming pool, although breakfast is considered expensive.
Value for Money
7.41
Prices are seen as high for the quality of the rooms and services offered.
Food and Beverage
8.46
The breakfast is generally well-rated, although some found it pricey.
Overall Experience
8.93
Guests expressed positive overall experiences with some minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 16:47

Property Description

Convenient Location and Transportation
Situated near the Juan Santamaria International Airport, our hotel offers complimentary transportation for a hassle-free arrival and departure. Surrounded by various dining options and close to popular shopping destinations, including Mango Plaza and City Mall, we provide the perfect base for your stay.

Comfortable and Well-Equipped Rooms
Our bright and spacious rooms at Courtyard by Marriott San Jose Airport Alajuela feature free Wi-Fi, flat-screen cable TV, and cozy sofas for relaxation. The bathrooms are stocked with complimentary toiletries for your convenience.

Dining and Services
Indulge in international cuisine and refreshing drinks at our Centro restaurant and bar, or explore nearby dining options. With a 24-hour reception, newspaper and souvenir purchases, and car rental services available, we ensure a seamless and enjoyable stay for all our guests.

Experience convenience, comfort, and exceptional service at Courtyard by Marriott San Jose Airport Alajuela. Book your stay now!

Important information:

The hotel will be going under renovations from May 15th to November 1st, 2023. Daily hotel operations will not be affected.

Check-in and check-out hours:
Check-out: 12:30 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    Wired internet is available in the hotel rooms and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.5
Based on 1058 reviews
Cleanliness: 8.46
Service: 9.43
Location: 9.47
Room Quality: 7.42
Amenities: 8.45
Value for Money: 7.41
Food and Beverage: 8.46
Overall Experience: 8.93
F
Fabienne couple ch
7
Value for money: too expensive
Pros:

Clean

Cons:

Too expensive
At least breakfast should be included in the price

2026-05-02 via Nuitee
T
Tanya solo_traveller gb
7
Convenient location, nice staff; better sound insulation would improve things
Pros:

Staff very friendly but when I wanted to purchase something from the shop, it took ages for someone off reception to help me.

Cons:

I found the rooms a bit 'clinical' with not much soul/costa rican vibe and actually quite noisy - both from the traffic outside and from other rooms.

2026-04-29 via Nuitee
B
Blessol couple za
10
Amazing, just what the doctor ordered
Pros:

Very short distance from the airport, and adequately tucked away from all the messiness that comes from being in cities at times . The services were also excellent!

Cons:

At around 8.30, there was noise from house keeping - it is well anticipated . But, maybe in the future there can be a way of flagging long distance travellers and late check ins by giving rooms that are further away to enable adequate rest

2026-04-27 via Nuitee
G
Gaetan solo_traveller ca
9
2026-04-27 via Nuitee
J
Julie solo_traveller cr
9
2026-04-27 via Nuitee
B
Bryan couple pe
4
Lowest Marriot I've stayed in the last 10 years, personnel was on point with expectations
Cons:

Courtyard by Marriott is supposed to be a good-quality hotel. I've stayed in 3-star hotels better than this one. That's a profound misalignment between my experience/expectations and what I've encountered in other Marriott's hotels in the World

2026-04-26 via Nuitee
R
Reiseberatung solo_traveller de
5
nur durch die Not des Stopover gebucht
Pros:

Lage am Airport

Cons:

auf Qualität Marriott gezählt, leider untertroffen

2026-04-26 via Nuitee
J
Jan family_with_children ch
7
2026-04-25 via Nuitee
J
janet couple us
8
Pros:

Proximity to airport

Cons:

I went to kitchen to order a bagel, but ended up with 3 stale bagels in a box for $3000 ( local currency)

I ate them cuz I was hungry, but they were well past their prime extraordinarily dry + stale

2026-04-25 via Nuitee
F
Frankl solo_traveller be
9
Airport hotel San Jose Costa Rica
Pros:

Shuttle - restaurant - dicht bij luchthaven

2026-04-25 via Nuitee
G
Greg solo_traveller nl
7
2026-04-24 via Nuitee
J
Joel couple lu
6
Pros:

- Lage

Cons:

- Unfreundlicher Empfang beim Check-in
- Wasserfluss in Dusche und Waschbecken unregelmäßig
- Strenger Geruch im Flur

2026-04-24 via Nuitee
J
James family_with_children gb
8
2026-04-22 via Nuitee
E
Eva Luz couple au
9
I would recommend this hotel
Pros:

Fast check in and check out. Nice staff. Good facilities close to the airport and free shuttle.

2026-04-22 via Nuitee
A
Alberlyn solo_traveller br
9
2026-04-22 via Nuitee
M
Matthieu couple bq
10
2026-04-21 via Nuitee
C
Caroline solo_traveller ch
7
2026-04-20 via Nuitee
S
Stephen couple ca
10
2026-04-19 via Nuitee
A
Amanda extended_group au
8
Good experiance
Pros:

Proximity to airport, meals and shopping

Cons:

Meals were average

2026-04-18 via Nuitee
S
Sadie couple gb
10
2026-04-16 via Nuitee