Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Business center
Heating
See all facilities

Review Highlights

Pros:
Clean and spacious accommodations
Good food availability
Cons:
Cleanliness and hygiene issues
Poor service and unresponsive staff

Categories

Cleanliness
5.8
The cleanliness was a significant concern, with reports of unclean bathrooms and used towels left by previous guests.
Service
7.8
Service complaints included unresponsive staff during check-in and inadequate housekeeping.
Location
8.8
Location is convenient, being close to Genting but is sometimes perceived as too far for some guests.
Room Quality
6.8
Room quality was generally acceptable but impacted by cleanliness issues and management of amenities.
Amenities
8.3
Amenities such as spacious apartments and available restaurants were positively noted, though some desired better equipment.
Value for Money
7.8
Guests felt the value was lacking given the experience related to cleanliness and service.
Food and Beverage
8.8
The presence of multiple restaurants for meals received positive feedback.
Overall Experience
8.3
Mixed feelings with some good experiences overshadowed by significant cleanliness and service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 21:10

Property Description

Indoor Pool, Casino & Terrace
Relax and unwind with our indoor pool, casino, and terrace offering stunning mountain views.

Heated Pool & Family-Friendly Amenities
Enjoy our heated pool, garden, and free private parking along with family rooms and a sauna for ultimate comfort.

Modern Accommodations with Kitchen Facilities
Our units feature air conditioning, flat-screen TVs, and private bathrooms. Selected rooms offer fully equipped kitchens with a dishwasher and microwave.

To experience luxury in the mountains, book your stay at QUINCE HOME GRAND ION DELEMEN GENTING HIGHLANDs with us today!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.8
Based on 2690 reviews
Cleanliness: 5.8
Service: 7.8
Location: 8.8
Room Quality: 6.8
Amenities: 8.3
Value for Money: 7.8
Food and Beverage: 8.8
Overall Experience: 8.3
N
Narish • extended_group • my
3
2026-07-04 • via Nuitee
A
Alfred • solo_traveller • my
10
2026-07-04 • via Nuitee
F
Faizal • solo_traveller • my
10
2026-07-04 • via Nuitee
N
Nurul • couple • my
9
2026-07-04 • via Nuitee
S
Sumesh • family_with_children • my
10
Value for money. Will definitely recommend to others and stay again.
Pros:

Checking in n out process was very efficient. Room was very new and super clean. Bed and pillows were comfy. Nice smart TV too.

Cons:

Although it’s free parking, it was hard to get, especially on weekend. Had to drive up to the top floor hunting for it. Walk from car park to the room is a bit of a hassle as well. Room although on high floor, the view wasn’t great as blocked by surrounding buildings.

2026-07-03 • via Nuitee
Z
Zahari • couple • my
10
2026-07-03 • via Nuitee
F
fyna • couple • my
8
2026-07-02 • via Nuitee
N
Noor • family_with_children • my
10
2026-07-02 • via Nuitee
M
Mohd • solo_traveller • my
10
2026-07-02 • via Nuitee
R
Rathi • extended_group • sg
3
Pros:

Beds were comfortable

Cons:

There were cockroaches on the property, multiple babies and many adults in the living room, kitchen and bathroom. Moreover most of the mountain view was blocked by buildings and only the corner was visible.

2026-07-02 • via Nuitee
W
Wardawaty • couple • my
10
Affordable for the money, will definitely book again
Pros:

Very clean and neat. The owner was fast respond.

Cons:

Cozy and nice

2026-07-02 • via Nuitee
H
Hay • solo_traveller • my
9
2026-07-01 • via Nuitee
A
AMMAR • solo_traveller • sa
9
Pros:

الغرفة نظيفة ومرتبة والاطلالة رائعة.

Cons:

الأرضية سيراميك باااردة جدا واضطرينا لوضع قطع من ملابسنا على الارض لنتمكن من الحركة والوقوف. يفترض ايجاد خل إما وجود احذية للغرفة او وضع سجاد او باركيه.

2026-07-01 • via Nuitee
R
Ricca • couple • my
7
2026-06-30 • via Nuitee
M
Muhammad • couple • my
10
Pros:

Great view and accommodation. Really recommended

Cons:

NA

2026-06-30 • via Nuitee
Y
Yohggesh • solo_traveller • my
3
Cons:

Property equipment rust and not so clean

2026-06-29 • via Nuitee
T
thirben • extended_group • my
10
Perfect & nice
Pros:

As Per the picture . Very nice and comfortable
Heater works well & hot.
Clean & good balcony view

Cons:

Only 1 toilet.

2026-06-29 • via Nuitee
N
Nuur • couple • my
6
2026-06-29 • via Nuitee
M
Mohammad Imtiaz Mughal • solo_traveller • us
10
Pros:

Location great.

Cons:

Excellent.
Enjoyed stay.

2026-06-29 • via Nuitee
A
Aravinraj • extended_group • my
10
2026-06-28 • via Nuitee