d'primahotel Kualanamu Airport Medan

Hotels
8.3 (1580 reviews)
Jl. Arteri Kualanamu, Tumpatan Nibung, Batang Kuis, Deli Serdang , Medan , id

listing image 1
Show all photos
Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Convenient location near the airport
Friendly staff
Clean and comfortable rooms
Cons:
Issues with cleanliness in bathrooms
Slow service in restaurant
Parking and payment related inconveniences

Categories

Cleanliness
7.55
Some mentions of cleanliness issues, such as unclean showers and TV not working.
Service
8.55
General positive sentiment towards staff and service quality, though with some complaints about wait times.
Location
9.05
Close to the airport, convenient for travelers.
Room Quality
8.05
Rooms are generally clean and spacious, though some complain about noise.
Amenities
8.55
Good shuttle service and laundry options, though some issues noted.
Value for Money
8.55
Good value considering proximity to airport and amenities provided.
Food and Beverage
7.55
Breakfast options were small and there were slow service complaints in the restaurant.
Overall Experience
8.55
Overall positive experience, very suitable for short stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 10:45

Property Description

Luxurious Amenities

Prime Plaza Kualanamu-Medan offers a range of luxurious amenities for a comfortable stay. From a well-equipped fitness center to a refreshing outdoor pool with a dedicated kids area, this property ensures a relaxing experience for guests of all ages.

Modern Rooms

Each room at Prime Plaza Kualanamu-Medan is designed to provide ultimate comfort and convenience. With a spacious seating area, air conditioning, LED TV, fridge, and personal safe, guests can unwind in style after a day of exploring the vibrant city of Medan.

Delicious Dining

Start your day right with a delectable buffet breakfast at the hotel's restaurant. Whether you prefer a hearty meal to kickstart your morning or a light bite to fuel your adventures, the dining options at Prime Plaza Kualanamu-Medan cater to every palate.

Experience luxury and comfort at Prime Plaza Kualanamu-Medan. Book your stay now for an unforgettable getaway.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is needed).

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children from 1 year old to 2 years old stay for free when using an available cot.
    People 1 year old and over stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.3
Based on 1580 reviews
Cleanliness: 7.55
Service: 8.55
Location: 9.05
Room Quality: 8.05
Amenities: 8.55
Value for Money: 8.55
Food and Beverage: 7.55
Overall Experience: 8.55
S
Simon • extended_group • hu
7
2026-06-27 • via Nuitee
A
ADIL • solo_traveller • om
9
Pros:

الموقع ونظافة الفندق

Cons:

لاشئ

2026-06-26 • via Nuitee
J
Jonsen • solo_traveller • id
8
Een ideal hotel
Pros:

Grote kamer, ideale locatie, vriendelijke personels. Gratis vervoer van & naar het KNO Luchthaven.

Cons:

NIKS

2026-06-26 • via Nuitee
S
Sylvio • solo_traveller • de
9
Pros:

In der Nähe zum Fluplatz und der Transfer zum Flugplatz 1a.

2026-06-25 • via Nuitee
N
Nick • couple • au
9
2026-06-25 • via Nuitee
G
Gelmer Douwe • family_with_children • nl
9
2026-06-24 • via Nuitee
A
Audrius • solo_traveller • lt
8
Location is all that matters
Pros:

The location is perfect for those who need to get to the airport quickly. The rooms are fine, beds are comfy, and the shuttle service is excellent.

Cons:

The A/C would reset to 16 degrees despite any changes, so it was quite cool in the room. The breakfast needs improvement (it costs extra).

2026-06-20 • via Nuitee
M
michael • couple • de
6
Insgesamt Preis-Leistung angemessen für ein Mittelklassehotel
Pros:

Lage zum Airport

Cons:

Restaurant und Bar KEINE Barzahlungen möglich, nur Karte!
Zimmer hellhörig, man hört sehr deutlich das Türenschlagen. Fenster nur bedingt schallisoliert.

2026-06-20 • via Nuitee
E
Enno • solo_traveller • de
8
2026-06-20 • via Nuitee
S
Selin • couple • at
8
2026-06-20 • via Nuitee
A
Adam Quezon • solo_traveller • my
10
2026-06-15 • via Nuitee
E
Eline • solo_traveller • nl
9
Pros:

Comfertable bed and clean room.

Cons:

The swimmingpoor felt a bit dirty. Maybe a problem with the filters?

2026-06-14 • via Nuitee
K
Kalai • extended_group • my
9
2026-06-11 • via Nuitee
F
Femke • family_with_children • nl
9
Goed verblijf in de buurt van het vliegveld.
Pros:

Onze familiekamer was ontzettend groot en schoon. Het personeel was heel vriendelijk. Het ontbijt was vers, lekker en uitgebreid. Je kon uit zowel Indonesische/Aziatische als Westerse opties kiezen.

Cons:

Het zwembadwater prikte in onze ogen (dat is opvallend), de trap van het zwembad zat erg los en onze gordijnen konden niet helemaal goed dicht.

2026-06-10 • via Nuitee
J
Julian • couple • de
9
2026-06-10 • via Nuitee
M
Markus • solo_traveller • de
8
2026-06-08 • via Nuitee
M
Markus • solo_traveller • de
8
2026-06-08 • via Nuitee
O
Olaf • couple • de
9
2026-06-07 • via Nuitee
O
Olaf • couple • de
9
2026-06-06 • via Nuitee
F
Francis • solo_traveller • fr
8
Pros:

Belle chambre, grand lit ,rien ne manque .Navette pour l'aéroport gratuite

Cons:

Petit déjeuner à l'occidentale un peu léger ( pain de mie )

2026-06-05 • via Nuitee