Novotel Ambassador Seoul Dongdaemun Hotels & Residences

Hotels
•
Novotel
8.5 (1731 reviews)
238, Eulji-ro, Jung-gu , Seoul , kr

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Comfy and spacious rooms
Cons:
Cleanliness issues in bathrooms
Elevator waits are long

Categories

Cleanliness
7.64
Several mentions of dirt and lack of cleanliness in the bathroom.
Service
9.11
Staff were described as very friendly and helpful in multiple reviews.
Location
8.65
Convenient location with good access to public transport.
Room Quality
8.1
Mostly large and comfortable rooms, but some complaints about small size.
Amenities
8.63
Good facilities mentioned, though some amenities were missing like a spa.
Value for Money
8.59
Some comments suggest a slightly high price for the experience.
Food and Beverage
8.64
Dinner was described as delicious and several positive mentions about breakfast.
Overall Experience
8.61
Overall positive experience with a few minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 08:04

Property Description

Luxurious Accommodation
Novotel Ambassador Seoul Dongdaemun Hotels & Residences offers 5-star rooms equipped with modern amenities, ensuring a comfortable stay for guests. From flat-screen TVs to well-equipped kitchens in selected rooms, every detail is designed to meet your needs.

Delicious Dining Options
Indulge in a variety of international, Korean, and Chinese dishes at the on-site restaurant. Start your day with an à la carte breakfast on weekdays or a buffet spread on weekends. Don't forget to visit the salad bar for a healthy treat.

Relaxation and Convenience
Unwind at the adult-only outdoor pool or stay productive at the business centre. With multilingual staff available at the reception, assistance is always at hand. Explore nearby attractions like Gwangjang Market just a short walk away.

Book now to experience the perfect blend of luxury and convenience at Novotel Ambassador Seoul Dongdaemun Hotels & Residences.

Important information:

• The name on the credit card used for the booking should correspond to the guest staying at the property.
• Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
• Guests under the age of 19 can only check in with a parent or official guardian.
• The indoor/outdoor rooftop swimming pool, fitness center, sauna, and kids’ zone are closed on the first Tuesday of every month. Please note that the operation and closing dates of the facilities are subject to change without prior notice depending on hotel circumstances.
• The outdoor rooftop swimming pool schedule may vary depending on weather conditions or hotel circumstances. (Closed during the winter season.)
• The indoor/outdoor rooftop pool and kids' zone operate on a pre-reservation basis and are only accessible once per day. (Choose either the indoor or outdoor pool.)
• Children under the age of 16 are not allowed in the fitness center and sauna.
• Children under the age of 19 are not allowed in the outdoor pool.
• Children under the age of 19 are not allowed in the club lounge.
• Club Lounge operations (including hours, session schedules, and location) may be subject to change without prior notice depending on hotel circumstances.
• Please inform Novotel Ambassador Seoul Dongdaemun Hotels & Residences of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Swimming pool: Closed from Sun, Nov 1, 2026 until Fri, Apr 30, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.5
Based on 1731 reviews
Cleanliness: 7.64
Service: 9.11
Location: 8.65
Room Quality: 8.1
Amenities: 8.63
Value for Money: 8.59
Food and Beverage: 8.64
Overall Experience: 8.61
W
Webber • family_with_children • tw
9
2026-08-09 • via Nuitee
I
Iuliia • couple • ru
10
-
Pros:

Great location, meals and bar, sport facilities and gorgeous service from every person of the hotel team!!!

Cons:

-

2026-08-08 • via Nuitee
H
huiyu • family_with_children • tw
9
Cleaning and cozy hotel. Staff are really professional and nice
Pros:

Cleaning and cozy hotel. Staff are really professional and nice

2026-08-07 • via Nuitee
原田 • solo_traveller • jp
10
Pros:

立地が良かった

2026-08-06 • via Nuitee
M
mika • family_with_children • jp
6
2026-08-05 • via Nuitee
S
SASAHARA • couple • jp
7
2026-08-04 • via Nuitee
岸本 • extended_group • jp
7
Cons:

エレベーターが少ない

2026-08-02 • via Nuitee
J
Julie • family_with_children • de
7
Location was great but atmosphere wasn’t too much welcoming. With two rooms booked would have been great beeing a bit cl
Pros:

Location, prompt service when sink was clogged in the evening

Cons:

Small rooms, reservation for pool required, breakfast too expensive

2026-07-25 • via Nuitee
K
Ka Li • family_with_children • gb
10
Value for money in the central of Seoul.
Pros:

Location is very central. It is very easy access by underground train. An unbelievable modern and hygienic toilet at the lower ground floor provides a distinct feelings for the residents.

Cons:

No comment.

2026-07-25 • via Nuitee
Łucja • family_with_children • pl
6
2026-07-22 • via Nuitee
A
Aykut • couple • at
10
Sehr zuvorkommendes & professionelles Personal, ich komme gerne wieder. Danke and den „Barchef“ im letzten Stock. 🙏🏻
Pros:

Das Personal war sehr freundlich, wir hatten eine schöne Zeit & eine schöne Suite. Danke an das Team!

Cons:

Nichts.

2026-07-22 • via Nuitee
G
Geoffrey • couple • us
10
2026-07-21 • via Nuitee
A
Angela • family_with_children • au
9
2026-07-20 • via Nuitee
S
Sonja • family_with_children • ch
9
2026-07-17 • via Nuitee
T
TOMOMI • couple • jp
8
2026-07-17 • via Nuitee
H
Hande • family_with_children • tr
10
Hatikaydı
Pros:

Her şey harikaydı odalar geniş rahat ve temizdi

2026-07-13 • via Nuitee
T
Tulin • extended_group • tr
10
Pros:

Konum temizlik çalışanların güleryüzlü ve yardımsever oluşı

2026-07-12 • via Nuitee
J
John • solo_traveller • gb
10
Comfortable , enjoyable and the thought and care of the hotel is excellent. They even provided umbrellas for the heavy r
Pros:

Friendly staff , very comfortable rooms especially the pillows. Swimming faculties are first class

2026-07-10 • via Nuitee
C
Cesare • family_with_children • jp
5
Pros:

room was big enough

Cons:

location wanst the best and

2026-07-08 • via Nuitee
D
Deepa • family_with_children • au
9
Pros:

Clean tidy friendly staff

2026-07-08 • via Nuitee