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Facilities
Property facilities
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Offsite parking discounted rates available
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Clubhouse
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Electric bicycle charging station
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Fitness facilities (surcharge)
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Parking
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Restaurant
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Room service
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Family rooms
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Lift / Elevator
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Luggage storage
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Safety deposit box
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Fax/photocopying
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Hot tub/Jacuzzi
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Currency exchange
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Chapel/shrine
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Non-smoking throughout
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Concierge service
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Wheelchair accessible
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Heated pool
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Coffee Shop on site
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Personal trainer
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Visual aids: Braille
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Smoke alarms
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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CCTV outside property
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Key card access
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ATM/banking
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Television in common areas
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Front desk (limited hours)
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Free wired internet
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Access to nearby indoor pool
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Access to nearby outdoor pool
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Playground on site
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Self parking (surcharge)
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Free pool cabanas
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Pool sun loungers
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Clubhouse
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Reception hall
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Exercise/lap pool
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Secured parking
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Garage
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Swimming nearby
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Electric bicycle charging station
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Rooftop garden
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Bulk dispenser for toiletries
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Accessible train station shuttle
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No accessible train station shuttle
Review Highlights
Categories
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Property Description
Luxurious Accommodation
Novotel Ambassador Seoul Dongdaemun Hotels & Residences offers 5-star rooms equipped with modern amenities, ensuring a comfortable stay for guests. From flat-screen TVs to well-equipped kitchens in selected rooms, every detail is designed to meet your needs.
Delicious Dining Options
Indulge in a variety of international, Korean, and Chinese dishes at the on-site restaurant. Start your day with an à la carte breakfast on weekdays or a buffet spread on weekends. Don't forget to visit the salad bar for a healthy treat.
Relaxation and Convenience
Unwind at the adult-only outdoor pool or stay productive at the business centre. With multilingual staff available at the reception, assistance is always at hand. Explore nearby attractions like Gwangjang Market just a short walk away.
Book now to experience the perfect blend of luxury and convenience at Novotel Ambassador Seoul Dongdaemun Hotels & Residences.
• The name on the credit card used for the booking should correspond to the guest staying at the property.
• Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
• Guests under the age of 19 can only check in with a parent or official guardian.
• The indoor/outdoor rooftop swimming pool, fitness center, sauna, and kids’ zone are closed on the first Tuesday of every month. Please note that the operation and closing dates of the facilities are subject to change without prior notice depending on hotel circumstances.
• The outdoor rooftop swimming pool schedule may vary depending on weather conditions or hotel circumstances. (Closed during the winter season.)
• The indoor/outdoor rooftop pool and kids' zone operate on a pre-reservation basis and are only accessible once per day. (Choose either the indoor or outdoor pool.)
• Children under the age of 16 are not allowed in the fitness center and sauna.
• Children under the age of 19 are not allowed in the outdoor pool.
• Children under the age of 19 are not allowed in the club lounge.
• Club Lounge operations (including hours, session schedules, and location) may be subject to change without prior notice depending on hotel circumstances.
• Please inform Novotel Ambassador Seoul Dongdaemun Hotels & Residences of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Swimming pool: Closed from Sun, Nov 1, 2026 until Fri, Apr 30, 2027
A deposit may be required at the property.
Property Policies
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Parking
Free private parking is possible on site (reservation is not needed).
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Internet
WiFi is available in all areas and is free of charge.
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Groups
When booking more than 7 rooms, different policies and additional supplements may apply.
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Pets
Pets are not allowed.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 15 years old stay for free when using an existing bed.
People no matter the age stay for KRW 55,000 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Clean room in a great location, felt safe and secure. Good.nearby facilities with subway connections readily available.
It's overrated and 4 star at best. If pushed I'd stay again, but didn't feel like value for money. Swimming policies are strange, limiting children to half a pool and mandatory swimming caps. Staff attitude in service area like bar really let the hotel down.
駅から近く、メインの観光地にアクセスしやすい場所。
特になし
The hotel in general
Nothing
Rooms are clean and of a good size.
Soft play is a favourite for the child.
Excellent location for DDP, fashion wholesalers, metro station, markets
La centralità della posizione e la cortesia del personale dipendente
Gli ascensori erano lentissimi ad arrivare, inoltre si dimenticavano di portare gli accappatoi dopo che lo cambiavano e dovevamo chiamare reception per averlo. Questo per diversi giorni
didn’t let us leave our bags for two days.
Beautiful spacious well designed
The wait for the elevator was too long!
Great service, food was delicious and breakfast had a great variety in the buffet. Room was a good size, comfortable and clean. Facilities was good. Gym was basic but fine for a simple workout.
Pillow options would be nice. Ours were too soft for my preference.
清潔なところ
バスタブがなかった
立地もよく、室内も広く、キッズスペースもあった。
ロビーが20階なのが分かりにくかった。
The location is great, near shops and food options. Also close to the DDP. The breakfast is also great
This is the third time I have stayed at this property. This time the property was a little older and the room showed it. There was a painted divide on the wall that was odd.
Housekeeping was fabulous, very clean hotel, fantastic attention to detail from the concierge, reception staff and housekeeping. The property is in a good location, just a few minutes walk away from the subway stations and some of Seouls main attractions. Had a beautiful view of Namsan tower from our room - we were only on the 11th floor but as you can see from the photo, beautiful views. Plenty of halal uzbek cuisine places round the back, and lots of convenience stores a stones throw away.
The property is small. We were luckily upgraded from a double room to a queens room and that was really small. But I think that’s common in East Asia, it was expensive but worth it for a comfortable stay. One thing I’d suggest is potentially upgrading the TVs in the rooms. It’s a 5* hotel but the channel selection is extremely poor, and there’s no smart features on the tv so you can’t even connect your Netflix. I think it would elevate the guest experience if there were smart features for the tv. Additionally, housekeeping changed our slippers everyday which we found wholly unnecessary, maybe to help the environment - don’t change the slippers daily? Other than that, great place to stay.
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