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Facilities
Property facilities
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Non-smoking rooms
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Air conditioning
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Terrace
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Family rooms
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Non-smoking throughout
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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Sanitized tableware & silverware
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Guests can opt-out any cleaning services during stay
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Key access
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CCTV outside property
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Process in place to check health of guests
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Television in common areas
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Free wired internet
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Internet access
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Housekeeping on request
Review Highlights
Categories
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Property Description
Luxurious Accommodation
Hotel Casa Arena offers air-conditioned rooms with modern amenities, including flat-screen TVs and free WiFi. Each room is elegantly designed with a private bathroom and complimentary toiletries, ensuring a comfortable stay for guests.
Convenient Location
Situated in the vibrant Centro de Zihuatanejo district, Hotel Casa Arena is just 200 meters away from the stunning Principal Beach. Guests can easily explore the local attractions, shops, and restaurants while enjoying the beautiful surroundings of Zihuatanejo.
Relaxing Terrace
Unwind and soak in the sun at the hotel's inviting terrace, perfect for enjoying a morning coffee or watching the sunset. Whether you're looking for adventure or relaxation, Hotel Casa Arena provides the ideal retreat for your next getaway.
Book your stay at Hotel Casa Arena now for a memorable experience in Zihuatanejo!
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Property Policies
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Internet
WiFi is available in all areas and is free of charge.
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Parking
No parking available.
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Pets
Pets are not allowed.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 3 years old stay for free when using an existing bed.
Children from 4 years old to 17 years old stay for MXN 110 per person per night when using an existing bed.
You haven't added any cots.
You haven't added any extra beds.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
La ubicación es excelente, a unos pasos de la playa.
El Internet, la señal no es muy buena.
The staff were very helpful. Location was excellent. I would definitely stay there again
I would have liked to have a coffee maker in the room
La bienvenida
Very clean and friendly staff. Right near playa principal and restaurants/bars.
As other reviews mentioned it’s a little noisy at night if you are used to quiet nights
The central location, proximity to the beach, restaurants and shops. We especially appreciated the fantastic staff.
The location can be noisy at night, but this wouldn’t deter our staying here again.
Clean an awesome location downtown
We loved being near the beach and restaurants
There are a couple of bars nearby that can be noisy. Obviously the hotel has no control over this.
Convenient location
Very. Noisy area until very late at night into the early morning
Awesome location! Very clean room! Friendly and helpful staff
staff was wonderful, so kind and patience with my terrible spanish.
The location was in the heart of downtown, right by the malecon, shopping and restaurants. The proprietress was super nice and helpful, even with through our language barriers. The room was clean, comfortable with a balcony, seating, ac and fan, refrigerator and counter space.
The water pressure wasn't strong in the shower, but adequate. no outside handle on the balcony sliding door, opening by pressing on glass to slide.
Comfortable beds, good shower, large balcony
I had a hard time sleeping. I didn’t realize being in the Centro would mean noise from live music in bar outside until 2 am. It is not the fault of the hotel.
All that was offered was coffee in the mornings. Tons of great places to eat around the hotel that were very affordable.
There were a couple of lights that did not function in room #4. That was the only thing that i did not like but it wasn't a big deal since the more necessary lights worked.
Wonderful hospitality and kindness; above and beyond! Very professional and attentive manager. Comfortable room, perfect location near the beach, shops, and places to eat.
The hotel has a very good location, it's easy to walk to restaurants and the closest beach is just across the road. We preferred to go to Playa La Ropa, and the hotel isn't far from the street corner where you could catch a combi van to get there. The boats to Playa Las Gatas are a short walk away. The room was very spacious, with a fan and AC, so you could keep cool. There was a cute balcony with some chairs to sit outside. The staff were really lovely. The lady who worked in the afternoon to check us in was very welcoming and friendly, she also spoke perfect English. We checked out early in the morning to leave for the airport and the guy was very kind and helped us to get a taxi. The room had a good shower with strong water pressure and hot water. Good wifi connection. Overall, it was a good hotel.
There was a little bit of noise from a nearby bar at night, but I didn't find it a big problem as I had the fan on which blocked it out.
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