The Sullivan Inn

Hotels
3.6 (19 reviews)
290 East Broadway , Monticello , US

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Facilities

Front desk (limited hours)
Free wired internet
Self parking (surcharge)
Offsite parking discounted rates available
Fitness facilities (surcharge)
Internet access
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Jacuzzi room clean
Cons:
Dirty rooms
Rude staff
Unsafe location
Vile smell

Categories

Cleanliness
2.18
The rooms were dirty, with complaints about the toilet seat and a vile smell.
Service
4.15
Female staff was friendly, but male staff was rude and unhelpful regarding complaints.
Location
3.19
Area was described as unsafe, with issues related to public housing.
Room Quality
2.64
Room quality was disparaged due to dirtiness, smell, and uncomfortable conditions.
Amenities
5.17
Jacuzzi room was noted as clean and well set up.
Value for Money
4.63
Some value was mentioned, but overall quality did not meet expectations.
Food and Beverage
3.68
No coffee present in rooms where it was expected.
Overall Experience
3.15
Overall experience described as worst than a cheap motel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 05:22

Property Description

Convenient Location
Modern Amenities
Friendly Service

Book your stay at The Sullivan Inn and experience comfort and convenience at its best.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 AM

Location

Guest Reviews

3.6
Based on 19 reviews
Cleanliness: 2.18
Service: 4.15
Location: 3.19
Room Quality: 2.64
Amenities: 5.17
Value for Money: 4.63
Food and Beverage: 3.68
Overall Experience: 3.15
B
BRITT • solo_traveller • us
1
Pros:

I didn't like..Roach crawls in front me.Lock on the door would not lock after you left out the door.They had to come in put another lock on the door. Cigarette butt on the floor.They put a new TV in the room.That they could not program it to watch. So the guy were going to get his TV out his room for me to watch so he can work on the tv.as me and the front desk reception was waiting for him to come back.A big roach comes out from under the dresser in were walking towards me in I were like look at this..in she looked in then I step on him Thats when I told her I want another room.in she said there is no more rooms but I can get my refund. In I then told her I want my refund. In she said come to the office..

Cons:

Nothing I like.

2026-10-18 • via Nuitee
T
Tiles • solo_traveller • us
10
Pros:

Everything was good

Cons:

No negativity here

2026-09-10 • via Nuitee
M
Mariam • couple • us
10
2026-09-08 • via Nuitee
L
Laurie • couple • us
6
2026-05-05 • via Nuitee
• extended_group • us
1
If you are looking for a hotel and not a ghetto dirty motel don't ever show up there.
Pros:

Nothing this was worst than a cheap motel. Worst experience of my life.

Cons:

Everything, dirty old and nasty. police was keep coming to check on neighbors. Bathtub started pouring dirty water .Just like a bad motel at a movie.

2025-10-23 • via Nuitee
L
Lindy • couple • au
1
Pros:

Female checking us in was friendly.

Cons:

Went to reception to ask about our coffee maker that states is in our room to be told by the male staff member no coffee in the room you must go to reception for coffee, I then told him there is faeces on our toilet seat he stated he would make sure it's cleaned next time. He was a rude man. On entering the room there was a stale smell, the room was dirty, the floor tiles around the jacuzzi tub have no grout and are lifting, the carpet is threadbare. Most of the motel is used for emergency public housing. We felt very unsafe. BOOKING.COM should remove this Motel from their data base.

2025-09-29 • via Nuitee
D
Debbi • couple • us
1
Stay elsewhere
Pros:

NOTHING

Cons:

I booked this in April and it was guaranteed. I received a phone call Saturday asking me what time I will be arriving. I thought that was odd (I've never been asked that). When we arrived at the Sullivan Inn, I was told Check out is at 11 NOT 12 . I was then told to contact booking.com regarding that. I was also asked for my driver's license. When I asked why, I was told it was their policy. When we opened the door, the room SMELLED VILE. I turned on the AC which wasn't powerful to kill the smell. There was NO Kleenex in the bathroom, just a container. The Jaquez which I paid extra for wasn't cleaned. The pillows had stains on them. Finally after 12 hours, the smell had disappeared. When I turned in my card, no paperwork followed. I asked the clerk for her name and she questioned me. I would NOT recommend the Sullivan Inn.

2025-09-08 • via Nuitee
L
Lorena • family_with_children • us
5
2025-08-31 • via Nuitee
M
Meg • couple • us
7
Pros:

The Jacuzzi room is clean and well set up. The hallway is a bit dingy good value. The owners and staff are very nice.

2025-08-24 • via Nuitee
D
Deatra • couple • us
1
2025-08-22 • via Nuitee
K
Kristy • extended_group • us
4
Pros:

Bed was there

Cons:

The location,cleaning terrible, not comfortable at all

2025-08-18 • via Nuitee
• solo_traveller • ca
1
Run from this place
Pros:

Leaving

Cons:

The bugs, smell, holes in the blanket cover, noise.

2025-08-01 • via Nuitee
P
Philip • solo_traveller • ke
1
It needs overhauling
Pros:

Nothing.

Cons:

The rooks were smelly, they had people smoking and fighting on the corridors and cat calling. This place is a misrepresentation

2025-07-20 • via Nuitee
• couple • us
5
Sullivan Inn provided an adequate place to stay. No extras were provided.
Pros:

okay. Basic Minimum was provided.

Cons:

Check in was delayed. Area was not very clean.

2025-07-15 • via Nuitee
N
Niel • young couple • us
7
Highly recommended for those who travel on a budget 😊
Pros:

Value for the money. Also, our room was conveniently located by the staircase/exit so it’s a plus.

Cons:

Just the sound of the wooden floor in general

2025-06-12 • via Nuitee
P
Paul • young couple • us
1
Bad
Pros:

Nothing.

Cons:

The room was stinking of cigarettes, the sheets were burned and there was a crack pipe in the room. The whole place is over run with crack heads. Stay very far away from here.

2025-06-09 • via Nuitee
S
Sember • young couple • us
1
Bad
2025-06-09 • via Nuitee
I
Isaiah • review category business travellers • us
1
Worst hotel I’ve ever stayed at by far.
Pros:

Leaving.

Cons:

Insanely dirty, likely crime vibes in the parking lot, holes in wall, sheets unclean. Don’t stay here.

2025-06-06 • via Nuitee
K
Kinney • solo traveller • us
7
Good
Pros:

Great bed and shower. Good coffee.

Cons:

It was a bit run down with damaged furniture and carpet needing to be replaced. Blow dryer did not function. Toaster waffles really?

2025-05-25 • via Nuitee
J
Joseph • review category business travellers • us
1
Terrible.
Pros:

Nothing!!!! Location was fine. Wouldn't dare eat there. Looked too dirty. The cereal looked really old! Screens on window ripped. Two half rolls of toilet paper. Refrigerator was dirty. No glasses in room. The whole room was just grimy.

Cons:

Looked like a welfare hotel. Smell of marijuana everywhere. Afraid of getting robbed or attacked!

2025-05-19 • via Nuitee