Hi hotel

Hotels
8.6 (340 reviews)
Dostyk Avenue 162 н.п. 276 , Almaty , kz

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Facilities

Non-smoking rooms
Air conditioning
Room service
Family rooms
Soundproof rooms
Non-smoking throughout
Private check-in/check-out
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Convenient location
Friendly staff
Clean facilities
Cons:
Difficult taxi access
Lack of signage in area

Categories

Cleanliness
9.04
Clean and well-maintained, as mentioned.
Service
9.01
Friendly and accommodating staff noted in the reviews.
Location
8.05
Convenient location, although some difficulties in access were mentioned.
Room Quality
8.5
Standard quality for this hotel tier; room specifics were not mentioned but clean due to overall sentiment.
Amenities
8.53
Key amenities like a shared kitchen were appreciated, but minor improvements suggested.
Value for Money
8.49
Standard quality for this hotel tier; good value based on overall experience.
Food and Beverage
8.54
Initial coffee provided in the kitchen but specifics on food quality were not mentioned.
Overall Experience
8.61
Customer satisfaction is high with slight areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-19 18:36

Property Description

Modern Accommodation with Free WiFi
Located in Almaty, Hi hotel offers a convenient stay near major attractions like Central State Museum and Republic Palace. Enjoy complimentary WiFi throughout the property.

Comfortable Rooms with Essential Amenities
Experience cozy rooms equipped with air conditioning, flat-screen TVs, and some with a balcony. Benefit from room service and a 24-hour front desk for all your needs.

Convenient Location for Exploring
Explore nearby landmarks such as Kok Tobe Mountain and Gvardeytsev-Panfilovtsev Park. With Almaty International Airport just 16 km away, Hi hotel is the perfect choice for your stay in Almaty.

Ready to experience comfort and convenience at Hi hotel? Book your stay now!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:

Location

Guest Reviews

8.6
Based on 340 reviews
Cleanliness: 9.04
Service: 9.01
Location: 8.05
Room Quality: 8.5
Amenities: 8.53
Value for Money: 8.49
Food and Beverage: 8.54
Overall Experience: 8.61
N
Natalia • solo_traveller • ae
9
2026-01-19 • via Nuitee
I
Ilias • solo_traveller • ru
4
Если вы не прихотливый турист и для вас важна локация, то это место лучше хостела
Pros:

Расположение хорошее, но в то же время если в первый раз то очень тяжело найти нет ни каких указателей на улице

Cons:

Техника не работала, мебель старая, погнутая и сломанная, кровать неудобная, тапки многоразовые общественные

2026-01-19 • via Nuitee
N
Nurzhan • solo_traveller • kz
8
2026-01-19 • via Nuitee
M
Milena • solo_traveller • qa
8
Overall okay
Pros:

Location is nice, near to the Mall. Room was clean.

Cons:

Staff doesn’t know English.

2026-01-19 • via Nuitee
K
K.Kunsulu • solo_traveller • kz
10
Рекумендую
Pros:

Маленький отель. Расположен близко к остановке, с аэропорта спокойно доехала на автобусе. В номерах чисто, уютно, имеется небольшая кухня с посудой - очень удобно.

2026-01-02 • via Nuitee
O
Olesya • solo_traveller • ru
10
2025-11-19 • via Nuitee
N
NURGUL • solo_traveller • kz
9
2025-11-16 • via Nuitee
K
Kaluzhinova • couple • kz
8
2025-10-18 • via Nuitee
Антон • solo_traveller • ru
5
2025-10-09 • via Nuitee
K
Kuba • solo_traveller • kg
8
2025-10-05 • via Nuitee
N
Nurzhan • family_with_children • kz
10
2025-09-14 • via Nuitee
D
David • solo_traveller • kz
9
2025-08-28 • via Nuitee
L
Leonid • family_with_children • ru
10
Pros:

удобное расположение, вежливый персонал, чисто, убрано

2025-08-22 • via Nuitee
G
Gulmira • family_with_children • kz
10
2025-08-20 • via Nuitee
G
Gulmira • family_with_children • kz
10
2025-08-20 • via Nuitee
G
Gulmira • family_with_children • kz
10
2025-08-20 • via Nuitee
J
Job • couple • nl
10
2025-08-14 • via Nuitee
A
Adilbek • family_with_children • kz
8
2025-08-13 • via Nuitee
Есжанова • family_with_children • kz
8
Pros:

Понравилось, что не было ковролина и других пылесборников, минимализм и чистота.

Cons:

Сложновато подъехать на такси, слишком в глубине двора, калитка на кодовом замке, пришлось ждать.

2025-08-11 • via Nuitee
Батырхан • couple • ru
9
2025-07-31 • via Nuitee