Hotel El Encanto

Hotels
6.7 (18 reviews)
Carretera Las Terrenas , Las Terrenas , do

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Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Tour desk
Car hire
Currency exchange
Non-smoking throughout
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Review Highlights

Pros:
Friendly staff
Convenient location
Affordable prices
Clean rooms
Cons:
Noise in surroundings
Limited amenities
Basic facilities

Categories

Cleanliness
7.7
Guests mentioned that the rooms and bathroom were clean, except for minor maintenance issues in some rooms.
Service
9
Staff were described as friendly, helpful, and accommodating by most guests.
Location
8.7
The hotel's location was praised for being close to key areas and landmarks, despite some noise concerns in the surroundings.
Room Quality
7.8
Rooms were comfortable for a short stay, though some guests had minor issues like noisy surroundings and malfunctioning locks.
Amenities
6.6
Basic amenities were provided, with mixed feedback on the lack of TV and air conditioning in all rooms.
Value for Money
7.1
Guests felt that the hotel offered decent value for its affordable prices, despite some basic facilities.
Food and Beverage
7.3
Positive comments were made about included coffee for breakfast, but there were mixed views on the breakfast variety.
Overall Experience
8.5
Most guests had a positive overall experience due to friendly staff, good location, and affordability.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-05 20:33

Property Description

Convenient Location
Modern Amenities
Personalized Service

Experience comfort and convenience at Hotel El Encanto nestled in Las Terrenas. Delight in our well-equipped rooms with balconies and kitchenettes for a home-away-from-home feel. Enjoy the hotel's prime location close to Punta Popy Beach and Las Ballenas Beach. Whether you're exploring Pueblo de los Pescadores or relaxing on the terrace, our attentive staff is dedicated to making your stay memorable. Take advantage of our free WiFi, tour desk, and 24-hour front desk services. Don't miss out on the chance to book your stay and create unforgettable memories at Hotel El Encanto.

Important information:

This property will not accommodate hen, stag or similar parties.
Please inform Hotel El Encanto in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:

Location

Guest Reviews

6.7
Based on 18 reviews
Cleanliness: 7.7
Service: 9
Location: 8.7
Room Quality: 7.8
Amenities: 6.6
Value for Money: 7.1
Food and Beverage: 7.3
Overall Experience: 8.5
L
Lixy • couple • it
7
2025-09-10 • via Nuitee
N
Newman • solo_traveller • do
8
2025-09-07 • via Nuitee
L
Luis Adderlyn • solo_traveller • do
3
2025-08-27 • via Nuitee
M
MERCHE • couple • es
10
2025-08-24 • via Nuitee
P
Pradel Jean Philippe • solo_traveller • fr
8
Pros:

La disponibilité des gérants

Cons:

Les coupures d'eau et d'électricité

2025-08-18 • via Nuitee
J
Jean-Claude • extended_group • fr
4
Séjour mitigé
Pros:

L'emplacement
L'accès facile

Cons:

Le confort est moyen: problème de lit, pas de cloison ou rideau de séparation avec les toilettes
Petit déjeuner médiocre ( oeufs brouillés avec 3 morceaux de pain) pour une personne.

2025-08-18 • via Nuitee
A
Anonymous • young couple • do
9
Stay at El Encanto hotel.
Pros:

It was quite comfy stay, great price, even though it's located is in a low income area in town. Nice and friendly atmosphere is present. Quite pleasant and descent facility. Just a 30 cool walk from the seaside area. A safety feeling is a plus. I really invite you to stay there if you are on a tight budget.

Cons:

Quite narrow street for driving around.

2025-06-29 • via Nuitee
V
Victor • review category business travellers • es
10
Exceptional
Pros:

The location and the staff

Cons:

Nothing, all perfect

2025-05-15 • via Nuitee
A
Andres • solo traveller • ch
7
good for short stay
Pros:

good

Cons:

is very affordable and you get what you pay for

2025-03-19 • via Nuitee
E
Eva • young couple • es
9
Superb
Pros:

location was amazing, had coffee included in the price for breakfast and super friendly staff!

2025-02-21 • via Nuitee
J
Jean • solo traveller • gb
3
Cheap and cheerful in a good location
Pros:

Very noisy location but good to walk everywhere.

Cons:

Had to change my first room as door didn't lock properly. But manager was very helpful and gave me a better room. It was okay for one night.

2025-02-19 • via Nuitee
E
Esther • solo traveller • nl
7
Economico hotel centrico
Pros:

Its a small hotel , rooms and bathroom was clean
Its very básic no tv just a fan but other rooms did have ac , it close to shops but the beach is a bit further away .
But its decent for the price

Cons:

Básic and clean low budget

2025-02-18 • via Nuitee
L
Linda • young couple • gb
7
Great.
Pros:

Good coffee. Lovely friendly staff who worked hard to keep stay comfortable. Loved the stone floor shower room. Very clean and hygienic. All newly decorated. Good for budget travellers.

Cons:

Somewhere to hang clothes and a couple of chairs.

2025-01-23 • via Nuitee
Y
Yury • young couple • us
3
told the receptionist of this dissapoinment and her answer was that the staff and administration is
Pros:

no breakfast was included

Cons:

i reserved a room with ac, coffee maker and wasn't available. i end up having one with fan and hot water

2025-01-18 • via Nuitee
J
James • young couple • do
4
Not so good
Pros:

Rooms looks exactly as in the pictures

Cons:

Payment: I tried to pay with CC and the staff told me that their system was not working and could not accept payment using CC only cash which I did not wanted to use, however I had no other options and pay cash.

Water: when i first arrive I wanted to take a shower and there was no water at all, I reported to the personnel’ and they stated that they were going to call in a truck with water to fill in the the water pump which was also not working later they figured how to make it work

2024-12-30 • via Nuitee
A
Abdoulaye • solo traveller • ca
5
Only good part was the bed, minus the cigarette burn holes
Pros:

The room was clean

Cons:

Wifi connection was very poor.

All the electric sockets were loose and awkwardly placed across the room, away from the bed.

Bed sheets in my room had cigarette burn holes. I got changed room 3 times because there was no water was coming out of the faucet or the toilet flush. The flush barely functioned in the room I eventually got.

Water got shut down several times with no explanation.

2024-12-27 • via Nuitee
D
Dayvi • solo traveller • us
10
Exceptional
2024-11-28 • via Nuitee
J
Jordi • solo traveller • rs
6
Pleasant
Pros:

calm, relatively easy to find, attentive staff at reception

Cons:

we weren't lucky with the timing regarding some due improvements, but those are likely to be solved before December

2024-11-26 • via Nuitee