Nirú Ocean Suites by Binniguenda

Hotels
Independent
8.8 (85 reviews)
Lote 3A, Manzana 22, Sector A, Desarrollo Turistico Bahías de Huatulco, Santa María Huatulco, OAX, 70980 , Santa María Huatulco , MX

Facilities

Meeting rooms
Front entrance ramp
Health or beauty spa nearby
Free beach club on site
Free WiFi
24-hour front desk
Concierge service
Elevator
Porter/bellhop
Meeting rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Spacious rooms
Cons:
Inconsistent food quality
Service discrepancies

Categories

Cleanliness
8.33
Mention of a room with a bad smell; overall cleanliness needs improvement.
Service
9.3
Many mentions of friendly and helpful staff, though some reviews highlight inconsistent service quality.
Location
9.14
Hotel is well-situated near the beach and in a safe area.
Room Quality
8.59
Rooms are spacious and comfortable, but some issues noted with odors.
Amenities
8.82
Good amenities with a pleasant pool area, but sharing the facility with a beach club is a downside.
Value for Money
8.78
Good value considering the amenities and service, but food quality inconsistencies noted.
Food and Beverage
8.33
Food quality varies; some meals were subpar, especially in certain service settings.
Overall Experience
9.1
Overall positive experiences with some noted areas of improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 18:13

Property Description

Luxurious Accommodations
Indulge in individually decorated guestrooms with free minibar items and Smart TVs. Relax in private bathrooms with rainfall showerheads and enjoy the convenience of safes and desks.

Delicious Dining Options
Savor Regional cuisine at Shadani restaurant, or unwind at the beach bar, poolside bar, or one of the two bars/lounges. All-inclusive rates cover meals and drinks at onsite dining venues.

Convenient Amenities
Benefit from services like complimentary Wi-Fi, concierge assistance, and wedding services. The hotel also offers a 24-hour front desk, elevator, and a water dispenser for your convenience.

Immerse yourself in a world of luxury and comfort at Nirú Ocean Suites by Binniguenda. Book your stay now for an unforgettable experience in Santa María Huatulco.

Important information:

  • Pool access available from 10:00 AM to 8:00 PM.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.

Check-in and check-out hours:

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • General

    Professional property host/manager

  • Children and extra beds

    No cribs (infant beds) available

Location

Guest Reviews

8.8
Based on 85 reviews
Cleanliness: 8.33
Service: 9.3
Location: 9.14
Room Quality: 8.59
Amenities: 8.82
Value for Money: 8.78
Food and Beverage: 8.33
Overall Experience: 9.1
A
Alannah couple ca
4
Will not be rebooking
Pros:

The room was clean and comfortable, although did not like the a joining room style as I could my neighbours much too easily. Sound carried easily from neighbours between the thin door on top of the outside construction and the beach noise.

Cons:

We were not able to get the entire stay of our booking as things were double booked, so we only stayed for 4 nights and had to move elsewhere. And then come our check out which was for 12:00, we brought our bags down to the front desk as we were finished in the room around 10:30, to let maids clean and be considerate. As we planned to enjoy the remainder of the time before check out at the pool until 12:00. They cut my partners wristband off while I was at the pool and came up with scissors to take my band, I was firm in saying no we will leave at 12:00 but did not enjoy being treated like a criminal. It was embarrassing. Next time I’ll leave our bags in our room until 12:00 so we can stay until check out and not consider their time since they did not consider ours and what we had paid for. They tried to sell a day pass to my partner instead of letting us finish the last hour and half of our time.

They advertise it as a boutique resort- which in fact the pool club and other facilities are shared by multiple resorts in the same company. I wouldn’t consider that a boutique style, unless you just stick to the small pool and single restaurant.

2026-01-31 via Nuitee
S
Samiya family_with_children de
8
Pros:

The property is fantastic! Our stay began with such a warm check in and the lovely AMADO who helped us to our rooms and was a delight to meet everyday! He is amazing!
The room was just stunning and the views, wow!
Breakfast was quite good, and the dinner was good as well! Dinner menu didn't change for the five nights we were there...
Drinks are a hit or miss.. one of the bartenders at the beach bar spoilt us with amazing cocktails!
Other cocktails were average but just fine!
Lunch is very average - buffet style.
The housekeeping was fantastic as well!

Cons:

What we really didn't like is, that the big hotel pool was open to the public if they bought a day pass. For the price a hotel guest pays, the swimming pool should be exclusive to the guests..this is what other other hotel guests felt as well! The beach is not private either...
We felt if you didn't tip the servers every time you didn't get the same treatment as those who did....

2026-01-24 via Nuitee
Z
Zagorski family_with_children us
10
Pros:

Beautiful view. Luxurious room. Friendly staff. Private pool.

Cons:

Dinner food was just ok. Overcooked.

2026-01-24 via Nuitee
K
Kery solo_traveller ca
10
Fantastic destination with the most amazing staff we have ever encountered.
Pros:

Great location and modern

2026-01-17 via Nuitee
O
Omar couple us
8
Pros:

The hotel is nice, all the workers are excellent, with good service in the restaurant. The lady that clean our room was perfect every day
I don't think that the value of the money paid for all-inclusive food is not was what I was expecting. I thought we would have some Oaxacan traditional real food, but the breakfast was all right, and the coffee was just water. I like my coffee strong, I think they can afored a expresso machine, the dinner its the same dishes every night, the only good thing it was the ribeye one night. I asked for a different type of meat, and it was the ribeye with some pure just on top of it. The same meat has no flavor
. The beach in the pictures looks so nice empty if youre imagine youre self on the beach, just relax, this place is not for you. We can't even walk with all the people was on the beach, and I'm ok with the people being on the beach i just i wish I knew overall was ok not my type of vacations

Cons:

FOOD

2026-01-15 via Nuitee
L
Lupita family_with_children us
10
Awesome
Pros:

Breakfast was great. Location was nice

Cons:

Dinner options were mid.

2026-01-08 via Nuitee
W
Wendy couple ca
8
Pros:

Beautiful hotel , beds very comfortable. The walls are a little thin bring ear plugs . I would stay there again

2026-01-05 via Nuitee
J
Jose Raúl Serna family_with_children mx
10
Pros:

Ubicación y Visita de la Habitación muy buena la comida

Cons:

La Alberca de la zona más alta y exclusiva estaba un poco fría pero la otra más grande si estaba templada

2026-01-05 via Nuitee
R
Roberto family_with_children us
8
2025-12-30 via Nuitee
C
Carla family_with_children mx
8
Está bien pero necesitan afinar detalles para ser 4 estrellas .
Pros:

Está muy bonito el hotel y bonita playa.

Cons:

Compartir con el club de playa y el otro hotel. Creo que debería ser exclusivo, son diferentes segmentos de mercado. Soy consultor del Distintivo H y deben cuidar más las temperaturas de los alimentos tanto frías como calientes. Evitar reciclar la comida. Dar más variedad como noches de sushi, comida international es decir una noche italiana, comida griega etc. Si van a compartir con el club de playa entonces hacer la comida aparte. No está padre no poder comer a pie de alberca los snacks. Mucho de su personal es muy amable y honrado pero otra parte tienen poca actitud de servicio y parece que si solo les das propia son amables. Necesitan un curso de calidad en el servicio. El turismo es muy importante.

2025-11-22 via Nuitee
F
Fuentes family_with_children us
10
2025-10-31 via Nuitee
R
Rodriguez couple mx
9
Pros:

Hotel excelente

Cons:

La habitación tiene un olor como tipo podrido, parece que es la madera

2025-10-26 via Nuitee
J
J.jesus couple mx
4
No recomendable
Pros:

El personal muy amable

Cons:

Pesimo servicio de comida no es lo que ofrecen al contratar

2025-10-26 via Nuitee
L
Lorena couple us
10
Relaxing, fun nutricious in every sense!!
Pros:

Todo!!!

Cons:

Nothing!!

2025-10-15 via Nuitee
C
Christopher Rubén couple us
10
Pros:

Clean, well situated hotel with kind and helpful staff.

2025-10-13 via Nuitee
S
Sonia couple us
10
My husband and I felt pampered at this hotel.
Pros:

The restaurant upstairs had made to order food. The grilled salmon was delicious.

Cons:

The beach is very crowded.

2025-10-06 via Nuitee
O
Olivia family
10
Pros:

Great Staff,Family Friendly,and so clean

2025-10-02 via Nuitee
A
ARTURO HUSSEIN Pedraza partner
10
Pros:

Todo estuvo increíble super recomendable

2025-09-29 via Nuitee
D
Daniela
10
Pros:

El personal súper amable, las habitaciones muy cómodas, y la comida muy rica.

En las instalaciones de abajo, la alberca de tenía mucho cloro y me provocó un poco de sarpullido xq tengo la piel muy sensible. Pero la de arriba no me causó nada. Y la comida, 100% mucho mejor la de arriba. Aunque la vista desde la alberca es más bonita desde la de abajo.

2025-09-28 via Nuitee
M
Miguel Angel partner
6
Pros:

La propiedad es bonita y las habitaciones son cómodas, sin embargo el servicio resultó ser muy malo, hay empleados que tienen una pésima actitud y dan una pésima atención.

2025-09-24 via Nuitee