AluaSoul Palma Hotel Adults Only

Hotels
AluaSoul
8.7 (2013 reviews)
Maestro Ekithai Ahn - Cala Estancia , Can Pastilla , es

Free
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Location
Cleanliness
Service
Food
Cons:
No drinking water in room
Noise from cleaning staff
Pool closed

Categories

Cleanliness
8.81
Consistent mentions of cleanliness being praised.
Service
8.98
Staff were noted to be very friendly and attentive.
Location
9.02
Highly mentioned as being well-located and convenient.
Room Quality
8.47
Generally positive sentiments about room comfort and views.
Amenities
8.5
Some amenities were mentioned positively, but there were complaints about the pool not being heated.
Value for Money
8.46
Value discussed positively, but some concerns about specific charges.
Food and Beverage
8.71
Food quality received several positive comments with some minor complaints.
Overall Experience
8.68
Overall positive sentiment with some minor criticisms.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 13:36

Property Description

Luxurious Adults-Only Beachfront Retreat

Serenity by the Sea
Indulge in the seasonal outdoor pool and sun terrace while soaking in breathtaking views of Palma Bay and the Mediterranean Sea.

Culinary Delights
Savor a buffet of Mediterranean and international cuisine at the hotel's restaurant, or enjoy snacks at the poolside bar and café-bar.

Exclusive My Favorite Club®
Elevate your stay with personalized services like best room selection, private check-in/out, and access to the exclusive Vértigo Sky Bar for stunning sea views.

Experience tranquility and luxury at Alua Soul Palma. Book now for an unforgettable getaway!

Important information:

Please note that the outdoor swimming pool is open from April until October.

When booking half board, please note that drinks are not included.

When booking 5 rooms or more, different policies and additional supplements may apply.

When reserving the Half Board meal plan for the nights of December 24th and 31st, a Gala Dinner is included. There will be two sittings for this dinner, and the hotel will offer the first sitting on a first-come, first-served basis. Guests will be informed of their sitting upon check-in.

Small dogs weighing less than 22 lb/10 kgs are now welcome in AluaSoul Palma Hotel rooms and grounds. This service is available for €45/night. Only one dog is permitted per room. Please contact the hotel directly to confirm the required room category. To book a dog-friendly room, please email our bookings department at reservas.palma@aluahotels.com. It is necessary to check availability, terms and conditions with the bookings department prior to your stay.

Outdoor pool available for guests from 15/03 to 15/11.
Pool located next to the Kentia Rooftop bar available all year round. Exclusive use for My Favorite Club guests in high season. Open to all guests in low season.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free public parking is possible at a location nearby (reservation is not possible).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.7
Based on 2013 reviews
Cleanliness: 8.81
Service: 8.98
Location: 9.02
Room Quality: 8.47
Amenities: 8.5
Value for Money: 8.46
Food and Beverage: 8.71
Overall Experience: 8.68
R
Regina extended_group de
10
Pros:

Super Service!

2026-04-18 via Nuitee
M
MOHAMMAD GHAYTH solo_traveller at
10
2026-04-18 via Nuitee
S
Sonya solo_traveller ie
8
Pros:

All round comfortable clean friendly environment. In particular the staff were exceptional.

Cons:

Breakfast hot options...

2026-04-18 via Nuitee
F
Frank couple de
8
2026-04-18 via Nuitee
C
Christopher solo_traveller ch
8
2026-04-18 via Nuitee
A
Anne-Cécile couple fr
9
Superbe hôtel ! Buffet au top, et ambiance calme.
Pros:

Propreté irréprochable. Le buffet était dingue !! Beaucoup de choix et de variétés chaque soir. TOP !

Cons:

La piscine fermée à 17h.

2026-04-17 via Nuitee
N
Natalie solo_traveller fr
10
Parfait
Pros:

Parfait

Cons:

Rien

2026-04-17 via Nuitee
E
Eva couple de
10
Einfach ein wunderschönes Hotel.
Pros:

Ein wunderschönes "Adults only" Hotel mit einem modernen Eingang, bequemen Betten, wunderschönem Ausblick aufs Meer. Das Frühstück mit tollen Eierspeisen zur Auswahl, nach Möglichkeit unbedingt Halbpension buchen oder einfach abends dort essen gehen, denn das Buffet ist wunderbar, tolle gesunde Auswahl und leckere Gerichte inklusive einer Flasche Wasser im Preis inklusive. Die Zweierliegen am Pool sind mega bequem und das Hotel sehr sauber.
Wir kommen wieder!
Übrigens rechts nur 9km entfernt ist Palma und bis dahin eine tolle Laufstrecke und links nur 5 km entfernt die Partymeile, aber da bin ich nur vorbeigelaufen.
Ganz nah am Flughafen, somit perfekt! Danke für alles.

2026-04-16 via Nuitee
A
Andrea couple de
7
Super Ausgangslage um Mallorca zu erkunden, tolles Frühstücksbuffet, freundliches Servicepersonal im Restaurant und der
Pros:

super Lage um die Insel zu erkunden; tolles Frühstück; schöne Poolanlage. Wir hatten ein Zimmer mit Meer/Poolblick bei und da war der Flugzeuglärm gering und hat uns gar nicht gestört.

Cons:

Unser Zimmer war das erste neben dem Treppenhaus/Fahrstühlen und dort war es sehr hellhörig und entsprechend laut; was sowohl früh morgens als auch spät abends doch sehr nervig war.
Zudem wurden benutzte Wassergläser nicht ausgetauscht und auf Nachfrage einfach mit Glasreiniger gereinigt (in unserem Beisein).

2026-04-16 via Nuitee
E
Elena Vasileva solo_traveller bg
10
Pros:

Стаята и банята бяха много чисти. Храната беше вкусна и разнообразна и имаше нещо, което ме изненада приятно - сутрин на закуска имаше 3 вида шампанизирано вино бяло, розово и синьо, много свежо и с приятен вкус. Персонала е много учтив и си вършат перфектно работата, така че гостите на хотела да се чувстват чудесно.

2026-04-15 via Nuitee
D
Dragomir Markov extended_group bg
10
2026-04-15 via Nuitee
D
Dragomir Markov extended_group bg
10
Превъзходно , ще се върнем пак
Pros:

Локация, обстановка , персонал и чистотата.

Cons:

Вечерята в хотела беше вкусна, но ми се искаше и да има възможност за поръчване “алакарт”.

2026-04-15 via Nuitee
D
Dragomir Markov extended_group bg
10
2026-04-15 via Nuitee
D
Daniela solo_traveller at
10
Pros:

Vielen Dank an das nette Personal!
Wir waren mit meiner Tochter Selina zum gemütlichen Poltern in diesem Hotel.
Wir hatten ein traumhaftes Zimmer bekommen.
Vielen Dank nochmals.
Ich freue mich, wenn wir uns bald wieder sehen

2026-04-13 via Nuitee
P
Petra couple dk
10
2026-04-13 via Nuitee
J
Jan couple se
9
Pros:

Toppen

Cons:

Nöjd

2026-04-12 via Nuitee
G
Gilles solo_traveller fr
10
Pros:

Confort de L'hôtel

2026-04-11 via Nuitee
S
Stephen couple gb
9
5th visit and a regular in the holiday calendar
Pros:

Adult only and in a nice quiet location but close to Cala estancia and Can Pastilla plus 5 mins taxi to Palma

Cons:

Beds a bit hard

2026-04-11 via Nuitee
B
Ben solo_traveller de
10
2026-04-11 via Nuitee
R
Ralph couple de
9
Pros:

Le personnel est très sympa. Je me rappelle de Yusuf à la réception et du portier de nuit le lendemain vers 5h30. Merci.

Cons:

Peut-être proposer des parasols pour les chambres avec vue océan. Il fait très chaud sur le balcon sans protection. Merci de remplacer le sablier pour sauna pour vérifier les minutes.

2026-04-10 via Nuitee