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Facilities
Property facilities
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Restaurant
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Room service
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Terrace
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Pets allowed
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Lift / Elevator
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Luggage storage
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Safety deposit box
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Fax/photocopying
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Tour desk
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Facilities for disabled guests
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Ironing service
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Car hire
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Sauna
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Massage services
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Currency exchange
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Solarium
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Non-smoking throughout
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Private check-in/check-out
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Shared lounge/TV area
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Concierge service
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Wheelchair accessible
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Evening entertainment
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Adult only
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Outdoor furniture
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Shallow end
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Key card access
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Front desk (limited hours)
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Free wired internet
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Snack bar/deli
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Access to nearby outdoor pool
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Beach umbrellas
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Pool sun loungers
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Concerts/live shows
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Reception hall
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Pool waterfall
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Exercise/lap pool
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Covered parking
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Swimming nearby
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Beach club nearby (surcharge)
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Hosted evening meal (reserve)
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Bicycle-friendly property
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Beach toys
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Rooftop garden
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Vegetarian menu options available
Review Highlights
Categories
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Property Description
Luxurious Adults-Only Beachfront Retreat
Serenity by the Sea
Indulge in the seasonal outdoor pool and sun terrace while soaking in breathtaking views of Palma Bay and the Mediterranean Sea.
Culinary Delights
Savor a buffet of Mediterranean and international cuisine at the hotel's restaurant, or enjoy snacks at the poolside bar and café-bar.
Exclusive My Favorite Club®
Elevate your stay with personalized services like best room selection, private check-in/out, and access to the exclusive Vértigo Sky Bar for stunning sea views.
Experience tranquility and luxury at Alua Soul Palma. Book now for an unforgettable getaway!
Please note that the outdoor swimming pool is open from April until October.
When booking half board, please note that drinks are not included.
When booking 5 rooms or more, different policies and additional supplements may apply.
When reserving the Half Board meal plan for the nights of December 24th and 31st, a Gala Dinner is included. There will be two sittings for this dinner, and the hotel will offer the first sitting on a first-come, first-served basis. Guests will be informed of their sitting upon check-in.
Small dogs weighing less than 22 lb/10 kgs are now welcome in AluaSoul Palma Hotel rooms and grounds. This service is available for €45/night. Only one dog is permitted per room. Please contact the hotel directly to confirm the required room category. To book a dog-friendly room, please email our bookings department at reservas.palma@aluahotels.com. It is necessary to check availability, terms and conditions with the bookings department prior to your stay.
Outdoor pool available for guests from 15/03 to 15/11.
Pool located next to the Kentia Rooftop bar available all year round. Exclusive use for My Favorite Club guests in high season. Open to all guests in low season.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
Property Policies
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Parking
Free public parking is possible at a location nearby (reservation is not possible).
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Pets
Pets are allowed on request. Charges may be applicable.
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Groups
When booking more than 5 rooms, different policies and additional supplements may apply.
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Internet
WiFi is available in all areas and is free of charge.
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Children and extra bed policy
Children are not allowed.
You haven't added any cots.
You haven't added any extra beds.
Location
Guest Reviews
The location was great!
The bed mattress was uncomfortable.
The buffet supper was immense. Having no children was first for us - good idea. There was an excellent singer in the bar, proper crooner. Great view from our balcony.
The noise of the airport, and the breakfast, sadly - the machine-made coffee is not quite there, though there is a huge amount of food to choose from.
Byli jsme zde v únoru a ubytování bylo klidné, na velmi hezkém místě. Všechno bylo čisté, postele pohodlné. Jídlo (obědy i večeře) bylo vynikající a personál velice příjemný. Určitě se moc rádi vrátíme.
Personalen samt maten
Eten
Уютно, чисто и приветлив персонал.
Страхотна закуска и вечеря.
Стените на стаите са доста тънки и се чуват разговорите от съседната стая.
El hotel en general, fantástico. El personal, sobre todo en recepción, muy amable.
Nada.
Das nette und zuvorkommende Personal…Top Hotel
Für mich gab es nichts negatives…
Sehr schönes Hotel mit schönem Ausblick aufs Meer. Freundliches Personal. Gutes Frühstück. Man ist schnell in Palma, am Flughafen und auf der Autobahn.
Ein paar Details im Bad könnten repariert werden, sonst war alles sehr gut.
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