Step Apart Hotel

Hotels
10 (6 reviews)
KG 636 St Apartment , Kigali , rw

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Facilities

Offsite parking discounted rates available
Pets allowed
Non-smoking throughout
Self parking (surcharge)
Offsite parking discounted rates available
Covered parking

Review Highlights

Pros:
Clean rooms
Friendly staff
Great location
Spacious apartments
Cons:
Bumpy road access

Categories

Cleanliness
7.5
Guests appreciated the neatness of the place and mentioned cleanliness as a positive aspect.
Service
8.3
Service was well-received, with guests praising the friendly staff and helpful service.
Location
8.1
The hotel's location was highlighted positively, being close to key landmarks and offering a great view.
Room Quality
7.8
Guests enjoyed the apartments, finding them spacious and comfortable.
Amenities
7.2
The amenities such as the pool and gym were appreciated, though spa services were lacking.
Value for Money
6.9
There were mixed opinions on the value for money, with some guests feeling it was reasonable while others found it lacking due to the bumpy road access.
Food and Beverage
7.3
The food received positive feedback overall, with guests mentioning it as a pro and enjoying the dining experience.
Overall Experience
8
Most guests had a positive overall experience and expressed their intent to return in the future.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-21 23:40

Property Description

Prime Location: Conveniently situated near key attractions like Nyamata Genocide Museum, Inema Art Centre, and Kigali Centenary Park.

Comfortable Rooms: Enjoy a relaxing stay in rooms with balconies, city views, flat-screen TVs, and modern amenities.

Delicious Dining: Start your day right with a choice of buffet, à la carte, or continental breakfast options daily.

Experience luxury and comfort at Step Apart Hotel. Book your stay now to elevate your Kigali experience.

Important information:

This property will not accommodate hen, stag or similar parties.

Check-in and check-out hours:

Location

Guest Reviews

10
Based on 6 reviews
Cleanliness: 7.5
Service: 8.3
Location: 8.1
Room Quality: 7.8
Amenities: 7.2
Value for Money: 6.9
Food and Beverage: 7.3
Overall Experience: 8
E
Enzo • solo_traveller • it
10
I will be back to know better the Rwanda history!
Pros:

Slow service, but sharp. Wonderful dinner at Brachetto Restaurant, with very professional and nice people attending at me.

Cons:

The road to reach the hotel: there is a deep rainwater drainage channel that crosses the street not in a regolar way: I felt in by night with my rental car so had to pay to adjust it.

2025-10-02 • via Nuitee
G
Gary • solo_traveller • gb
9
UCI stay
Pros:

Friendly staff and wonderful accommodation

Cons:

The road was very bad not there fault

2025-09-29 • via Nuitee
I
Ishmael • solo_traveller • ke
10
I had a great time. Great value for money, spacious and very helpful and friendly staff.
Pros:

Crispy clean. Staff very friendly.

Cons:

The food at the restaurant is too expensive. They can reduce their prices and get more patronage. Work on boosting the WiFi signal across the property.

2025-09-03 • via Nuitee
S
Sundayose • review category business travellers • ug
10
Exceptional
Pros:

Neatness of the place, the amenities - pool , gym and the view and food.

Cons:

None

2025-06-21 • via Nuitee
T
Tshepo • review category business travellers • bw
10
Value for your money.
Pros:

The apartments, the staff, the facilities.. I will will definitely be back when I am back in Rwanda.

Cons:

The few 100 meters leading to the Accomodation was very bumpy.

2025-06-09 • via Nuitee
A
Alessandro • partner
10
Pros:

Very nice property, clean, great apartments, the pool is great, views are beautiful. The personnel is helpful and caring.

2025-02-18 • via Nuitee