SS Hotel

Hotels
6.6 (50 reviews)
Delha 1.no Gumti near Gaya Railway Station Platform no.07 , Gaya , in

Facilities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Good location
Nice property
Cons:
Poor cleanliness
Terrible service

Categories

Cleanliness
5.06
Multiple complaints regarding unclean rooms and bathrooms.
Service
6.03
Service described as poor with lack of responsiveness to guest needs.
Location
9.57
Good location close to the railway station.
Room Quality
6.02
Rooms reported to be in poor condition and not well maintained.
Amenities
6.05
Basic amenities were lacking, leading to a negative experience.
Value for Money
7.01
Hotel charges were deemed high given the poor quality.
Food and Beverage
6.06
Inability to access the menu and limited service.
Overall Experience
7.03
Overall experience marred by multiple service and cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 14:02

Property Description

Convenient Amenities

SS Hotel offers a variety of amenities for a comfortable stay including free parking, a shared lounge, and a restaurant.

Comfortable Accommodation

Enjoy well-equipped guest rooms with modern facilities such as a flat-screen TV, safety deposit box, and free WiFi access.

Prime Location

Located just 1 km from Gaya Railway Station and in close proximity to major attractions like Vishnupad Temple and Mahabodhi Temple.

Book now for a memorable stay at SS Hotel in Gaya with exceptional services and modern conveniences.

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 01:00 PM

Location

Guest Reviews

6.6
Based on 50 reviews
Cleanliness: 5.06
Service: 6.03
Location: 9.57
Room Quality: 6.02
Amenities: 6.05
Value for Money: 7.01
Food and Beverage: 6.06
Overall Experience: 7.03
S
singh solo_traveller in
6
2026-01-31 via Nuitee
S
SUDEEP couple in
8
2026-01-19 via Nuitee
A
Ankur family_with_children in
2
Pathetic, Greedy and unfriendly stafff. Zero Customer Satisfaction.
Pros:

food Was ok

Cons:

Rooms were not Clean, Pictures that are shown rooms are completely different.
I booked the room through booking.com just to make sure that advance payment is not being secured. Hotel staff reached out to me and demanded 2000/- advance on account of confirming the bookings.
Since My train (Vande Bharat) was really late, I myself voluntarily informed the hotel that will be reaching late. Even i make and advance payment he was complaining about me checking in late. ....This was really strange.
Reached hotel at 7 pm on demanding the tea, he was asking for CASH Payment of every Room service that we were ordering. He wanted to clear out the payment before even consuming the order :) this was little upsetting as after so much of exertion, he kept on asking Money. On hospitality i would rate this hotel " 0" in-fact if possible negative marks on it.

2026-01-19 via Nuitee
A
Aman couple in
9
2026-01-19 via Nuitee
S
suraj extended_group in
10
2026-01-15 via Nuitee
S
sahil solo_traveller in
8
2025-12-28 via Nuitee
R
Ranavat extended_group in
1
2025-12-17 via Nuitee
couple in
9
Good service
Pros:

Neatness

Cons:

Service

2025-12-08 via Nuitee
P
PREM NATH family_with_children in
1
Not recommended
Pros:

Nothing

Cons:

Very poor mantainance

2025-11-21 via Nuitee
S
Suryavanshi solo_traveller in
1
2025-11-16 via Nuitee
S
Singh solo_traveller in
10
2025-11-12 via Nuitee
S
Shivangi family_with_children in
5
2025-11-10 via Nuitee
S
surya extended_group in
2
Pathetic
Pros:

I have booked room and mentioned my request for pre check in time during booking, however no communication was shared regarding the request. When I reach the property they denied that such requested as shared with them. They offered AC room as no standard room was available during such time. However my friend who lives in gaya told me that there are room still available but they denied.

If property can't accommodate such request they must actively respond to such request so that guest can seek alternative option. It was 5AM guest reach to the property.

Cons:

I have booked room and mentioned my request for pre check in time during booking, however no communication was shared regarding the request. When I reach the property they denied that such requested as shared with them. They offered AC room as no standard room was available during such time. However my friend who lives in gaya told me that there are room still available but they denied.

If property can't accommodate such request they must actively respond to such request so that guest can seek alternative option. It was 5AM guest reach to the property.

2025-11-09 via Nuitee
A
Alam couple in
10
Pros:

Room

Cons:

Service

2025-11-07 via Nuitee
A
Aman solo_traveller in
7
2025-11-04 via Nuitee
T
Trivedi family_with_children in
7
2025-11-03 via Nuitee
M
Md Aftab couple in
1
2025-10-26 via Nuitee
K
kapil family_with_children in
8
Manager and all staff is supportable
Pros:

Manager is good person

2025-10-21 via Nuitee
H
Harsh solo_traveller in
1
Pros:

Very bad staff behaviour

2025-10-18 via Nuitee
K
kumar couple in
5
2025-10-18 via Nuitee