DOWNTOWN RESORT SANTA FE

Hotels
5 (2 reviews)
Santa Fe Romblon , Santa Fe , ph

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Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
BBQ facilities
Luggage storage
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Review Highlights

Pros:
Swimming pool
Cons:
Disrupted staff routine
Low water pressure
Limited WiFi range
Poor breakfast service

Categories

Cleanliness
3.5
The cleanliness was a major concern for guests, with complaints about lack of maintenance and cleanliness standards.
Service
4
Guests were disappointed with the service quality, mentioning disruptions to the staff's routine and reluctance in addressing guest needs.
Location
5
The location was viewed negatively due to limited WiFi range and lack of accessibility to amenities like breakfast and water pressure in rooms.
Room Quality
2
Room quality received poor reviews with complaints about water pressure, breakfast services, and WiFi connectivity.
Amenities
2
Amenities were deemed unsatisfactory, particularly due to issues with water pressure, breakfast services, and poor WiFi coverage.
Value for Money
3.5
Guests felt the price did not align with the quality of services offered, resulting in negative perceptions of value for money.
Food and Beverage
4
Food and beverage services were not well-received, with complaints about breakfast availability and quality.
Overall Experience
3
Most guests had a negative overall experience, citing various issues with cleanliness, service, amenities, and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-02 09:30

Property Description

Luxurious Amenities
Indulge in our outdoor swimming pool, garden, terrace, and onsite restaurant for a relaxing stay.

Comfortable Rooms
Experience comfort in our well-appointed rooms with free WiFi, private bathrooms, and scenic pool views.

Delicious Dining Options
Start your day with a delectable buffet or à la carte breakfast at DOWNTOWN RESORT SANTA FE.

To book your stay at DOWNTOWN RESORT SANTA FE and enjoy these fabulous amenities, please make your reservation now!

Important information:

This property will not accommodate hen, stag or similar parties.

Check-in and check-out hours:

Location

Guest Reviews

5
Based on 2 reviews
Cleanliness: 3.5
Service: 4
Location: 5
Room Quality: 2
Amenities: 2
Value for Money: 3.5
Food and Beverage: 4
Overall Experience: 3
I
Ian • review category business travellers • gg
2
It’s a crap place - don’t bother
Pros:

Not much to like, except for the swimming pool - it’s the only good thing about the place. If there were any other places to stay in Santa Fe town that are accessible online, this place wouldn’t exist.

Cons:

We were the only guests, and it appeared that we disturbed the staff’s quiet daily routine. Not enough water pressure for the showers to operate, either in our room or in the showers by the pool. Breakfast wasn’t offered until we mentioned it, and even then reluctantly - in hindsight, we shouldn’t have bothered! WiFi only worked within 50ft of the reception office - when we queried the lack of WiFi in the rooms, the manager said they would relocate the router, but of course that never happened. Only blessing was we only spent one night here!

2025-02-14 • via Nuitee
C
Colin • solo traveller • ca
8
Very good
Pros:

Really nice establishment with the pool and view of the sunset, great A/C

Cons:

The bathroom could use some work, toilet not really working, no soap for washing hands, not in great condition and not super clean.

2025-01-28 • via Nuitee