Hotel Old Town Residence

Hotels
8.3 (921 reviews)
Sagrdžije 38 , Sarajevo , ba

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Facilities

Non-smoking rooms
Air conditioning
Non-smoking throughout
Shuttle service (additional charge)
Staff adhere to local safety protocols
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Fire extinguishers
First aid kit available
Invoice provided
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Well-equipped kitchen
Professional staff
Well-priced
Cons:
Limited storage options
Maintenance issues in rooms
Missing amenities like hairdryers
Cleanliness issues reported in some rooms

Categories

Cleanliness
7
Guests highlighted clean rooms as a positive aspect, but some reviews mentioned cleanliness issues such as insects and bed bugs.
Service
8
Service was generally appreciated by guests, with many positive mentions of staff friendliness and helpfulness.
Location
8.3
The hotel's location close to key landmarks and the old town center was highly praised by guests.
Room Quality
6.9
While rooms were described as comfortable, some guests reported maintenance issues and small room sizes.
Amenities
6.4
Mixed reviews on amenities with positive comments on kitchen facilities and WiFi speed, but negative mentions of missing items like hairdryers and limited storage options.
Value for Money
7
Opinions on value for money were divided, with some guests finding it reasonable while others felt the prices were high for the services provided.
Food and Beverage
7.3
Positive feedback on breakfast and good restaurant services, with a few suggestions for improvement in variety.
Overall Experience
8.3
Most guests had a positive overall experience and would recommend the hotel to others, with some exceptional reviews mentioning staff friendliness and helpfulness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-04 00:08

Property Description

Prime Location

Hotel Old Town Residence is ideally located near major attractions such as Sarajevo War Tunnel and Gazi Husrev-beg Mosque. Guests can easily explore the city with Sarajevo Cable Car just a stone's throw away.

Modern Amenities

Enjoy complimentary WiFi during your stay at Hotel Old Town Residence. For added convenience, take advantage of the paid airport shuttle service to and from Sarajevo International Airport.

Nearby Attractions

Discover Sarajevo's iconic landmarks including Sebilj Fountain, Bascarsija Street, and Latin Bridge, all within walking distance from the hotel.

To experience the best of Sarajevo, book your stay at Hotel Old Town Residence now!

Important information:

This property will not accommodate hen, stag or similar parties.

Check-in and check-out hours:

Location

Guest Reviews

8.3
Based on 921 reviews
Cleanliness: 7
Service: 8
Location: 8.3
Room Quality: 6.9
Amenities: 6.4
Value for Money: 7
Food and Beverage: 7.3
Overall Experience: 8.3
A
Abdulsamed • couple • tr
7
Memnun kaldık.
Pros:

Tesiste personeller çoook ilgili ve çok kibar. İlk başta bize verilen oda zemin katta ve oldukça kötüydü.Rica etmemiz üzerine değiştirdiler. Yeni geçtiğimiz oda gerçekten çok daha iyiydi. Fiyatına göre gayet güzel bir otel özellikle konumu çok çokkk iyi. Kendi imkanları ile gezecekler için muhteşem konumda.
Havalimanından 200E otobüsüne binip otele yürüyerek 5 dakikalık mesafede inebiliyorsunuz. Yine Başçarşı,Latin Köprüsü,Gazi Hüsrev Camii ve Aliya İzzet Begoviçin mezarına 5-7 dakika arası uzaklıkta. Yemek yenecek yerler ve market çok yakın.

Cons:

Giriş kattaki odalar çok basık ve çok kötü.

2026-02-14 • via Nuitee
H
Harhash • couple • it
10
2026-02-14 • via Nuitee
D
Diana • solo_traveller • pt
10
2026-02-13 • via Nuitee
Łukasz • solo_traveller • pl
10
2026-02-12 • via Nuitee
C
Christian Sales • couple • br
8
Excelente custo benefício
Pros:

Localização excelente, camas confortáveis, instruções de check in claras.

Cons:

O ralo do banheiro nao drenava a água direito, tornando fácil de alagar.

2026-02-12 • via Nuitee
E
Ebrar • solo_traveller • tr
8
Pros:

Konumu bence iyiydi az yokuş var yolda kaldırım yok çok sıcaktı temizdi

Cons:

Tuvalet kokusu vardı ve dışarıdan ses gelebiliyor yalıtım iyi değil

2026-02-11 • via Nuitee
H
Hivda • solo_traveller • tr
10
2026-02-11 • via Nuitee
E
Enes • couple • tr
10
Pros:

Fiyatına göre harika, merkeze yakın bir yer. Tesekkür ederim :)

2026-02-11 • via Nuitee
阿依扎提·艾尔肯拜克 • solo_traveller • cn
10
2026-02-11 • via Nuitee
M
Martina • couple • nl
8
2026-02-10 • via Nuitee
A
Anna • couple • pl
3
Nie
Pros:

Nic

Cons:

Wszystko

2026-02-10 • via Nuitee
E
ecem • extended_group • tr
10
2026-02-09 • via Nuitee
D
Damla • solo_traveller • cy
10
Pros:

Biraz yokuş üzerinde ama çok temiz heryere yürüme mesafesinde. Kışta ordayım ve oda sıcacıktı. Tekrar gidersem tekrar orda kalacağım. Kendimi evimde gibi hissettirdi💗

Cons:

Beğenmediğim birşey yok

2026-02-09 • via Nuitee
Y
yuelin • couple • gb
1
2026-02-08 • via Nuitee
M
Mustafa EMRE • extended_group • tr
9
Pros:

Tesisin konumu harika. Başçarşıya yürüme mesafesiyle 5 dakika sürüyor. Çalışanlar çok kibar ve her isteğimiz için ellerinden geleni yaptılar. Geçen sene de burada kalmıştık, memnun olduğumuzdan yine burayı tutmak istedik ve sonuç harikaydı. Başçarşıda bu konumda, bu imkanlarla ve bu fiyata başka bir yer olduğunu zannetmiyorum.

2026-02-08 • via Nuitee
P
PAULA • family_with_children • es
7
Pros:

La ubicación del apartamento está muy bien. Justo en el centro de Sarajevo.

La persona que nos atendió fue muy amable y atenta.

Cons:

La habitación era correcta. Sin embargo, el baño dejaba un poco que desear y también la limpieza.

2025-10-04 • via Nuitee
M
Miguel • solo_traveller • pt
10
Pros:

Friendly staff. Value for money.

2025-10-04 • via Nuitee
Y
Yoonhee • solo_traveller • kr
10
2025-10-04 • via Nuitee
M
Marcos • solo_traveller • es
6
Pros:

En el centro, personal muy amable.

Cons:

Había bichoa en la cama, no uno o dos, bastantes.

2025-10-04 • via Nuitee
Y
Yazıcı • family_with_children • tr
10
2025-10-03 • via Nuitee