Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Value for money
Cons:
Cleanliness issues
Unpleasant room odors
Neglected amenities

Categories

Cleanliness
6.25
Multiple reviews mention unclean rooms and unpleasant smells.
Service
9.25
Overall positive sentiment regarding helpful and friendly staff.
Location
8.75
Good location mentioned, along with convenient public transport access.
Room Quality
7.25
Some rooms were found comfortable, but issues with smoke and cleanliness were noted.
Amenities
8.25
Facilities such as gym and parking were appreciated, though some were neglected.
Value for Money
8.25
Good value noted in reviews, although some felt it did not meet expected standards.
Food and Beverage
7.75
Breakfast quality was not reviewed positively, but some enjoyed their experience.
Overall Experience
8.25
Mixed reviews, but overall a decent experience for value.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 14:06

Property Description

Modern Accommodation with Top-Notch Amenities

Luxurious Rooms and Facilities: Mardy Suit Hotel offers air-conditioned rooms with modern amenities including a flat-screen TV, minibar, and private bathroom. The 24-hour front desk, room service, and free WiFi ensure a comfortable stay for all guests.

Relaxation and Dining Options: Guests can unwind at the fitness centre or hammam, followed by a delicious meal at the on-site restaurant. The continental breakfast is a perfect start to the day.

Convenient Location and Services: Situated near popular attractions like the Spice Bazaar and Halic Congress Center, with easy access to Istanbul Airport, Mardy Suit Hotel provides convenience and comfort for all travelers.

Book your stay at Mardy Suit Hotel now for a luxurious and memorable experience.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM

Location

Guest Reviews

8
Based on 1477 reviews
Cleanliness: 6.25
Service: 9.25
Location: 8.75
Room Quality: 7.25
Amenities: 8.25
Value for Money: 8.25
Food and Beverage: 7.75
Overall Experience: 8.25
R
ROSEN • couple • bg
1
Not Suitable for Medical Tourists
Cons:

I frequently accommodate post-operative patients here because of the hotel’s proximity to the hospital. Unfortunately, I experience problems almost every time. Patients need peace, cleanliness, and understanding, but instead they often face unnecessary stress due to poor organization and lack of flexibility.

2026-06-26 • via Nuitee
R
ROSEN • couple • bg
1
Smoking Smell and Cleanliness
Cons:

The room had a strong smell of cigarette smoke despite being presented as a non-smoking room. The cleanliness was below expectations, and it did not feel properly prepared for new guests. This is especially disappointing when accommodating patients who have just undergone surgery.

2026-06-26 • via Nuitee
I
imane • solo_traveller • ma
8
2026-06-26 • via Nuitee
R
ROSEN • extended_group • bg
1
Cons:

I have stayed here multiple times because of the location, but the quality has never improved. The staff struggles to communicate in English, the rooms frequently smell of cigarettes, and the bathrooms are not cleaned properly. Definitely not the standard you would expect.

2026-06-26 • via Nuitee
R
ROSEN • couple • bg
1
Poor Customer Service
Cons:

The biggest problem with this hotel is not the building itself, but the attitude of the staff. Instead of helping guests solve problems, they create new ones. Communication is poor, they refuse to take responsibility for mistakes, and they make guests feel like they are the problem.

2026-06-26 • via Nuitee
R
ROSEN • couple • bg
1
Cons:

The hotel’s location is convenient, but that’s where the positives end. The smell of cigarette smoke is noticeable throughout the property, the rooms are not cleaned to an acceptable standard, and the bathrooms are particularly disappointing. Customer communication is also difficult because the staff speaks very little English.

2026-06-26 • via Nuitee
R
ROSEN • couple • bg
1
Cons:

Cleanliness needs major improvement. The bathrooms were dirty, the room smelled like people had been smoking inside for years, and overall hygiene was below basic expectations. The language barrier with the reception staff made solving these issues almost impossible.

2026-06-26 • via Nuitee
R
ROSEN • extended_group • bg
1
Lack of Professionalism
Cons:

Reservations are not respected, additional charges appear without clear explanation, and simple requests become unnecessary arguments. A hotel should make guests feel welcome, not force them to fight for services they have already paid for.

2026-06-26 • via Nuitee
A
Alexandru • solo_traveller • ro
6
2026-06-25 • via Nuitee
D
Darja • solo_traveller • is
2
Dirty and stinks of tobacco.
Pros:

They did upgrade my room for free but it was still quite a poor experience. Although the staff was friendly, the hotel is in a terrible state.

Cons:

Upon my arrival there was very little soap and toilet paper left in the bathroom. The room very strongly smelled like old tobacco that has been absorbed by the walls, and on the bed frame there was a hole burned in by someone's cigarette. For me as a non-smoker and a person with asthma it was an immense discomfort. The floors were very dirty and in general the surfaces were very dusty. The slippers I was given were almost made of paper and broke on the first use. The lights in the corridor were either not working or were flickering, gave an impression of a horror movie set. Had to walk through a dark corridor to get to my room.
Because I got sick on my stay I had a runny nose and asked for extra toilet paper - the staff refused to give me what I needed (considering there was almost no toilet paper at all upon arrival anyway). They said "tomorrow" which never happened so I went to supermarket to buy it. Ridiculous. On top of everything, big lights in the room were not working so in the evening I had to be in dimmed light only. Shower cabin had mold and smelled like sewage.
As much as some of the staff was polite, the hotel is in a horrible state and unfortunately I will not be coming back nor recommending it to others.

2026-06-24 • via Nuitee
A
Aziz • solo_traveller • ca
10
Pros:

J'ai passé un bon séjour à l'hôtel. Le personnel est très gentil et à l'écoute 5/5
J'ai demandé de changer le bouillard et les draps et ils m'ont changé ça tres vite. Il ya une climatisation et une petite frigidaire. J'ai aimé l'emplacement qui proche des bus et plusieurs cafés et restos. Je retournerai

2026-06-21 • via Nuitee
A
Alexandru • solo_traveller • ro
9
Pros:

The staff is very friendly and helpful!

2026-06-20 • via Nuitee
𝐄𝐳𝐢𝐙𝐇𝐚𝐍 • couple • tr
10
Pros:

⭐⭐⭐⭐⭐

Мы провели замечательный отдых в этом отеле и хотим выразить искреннюю благодарность всему персоналу за их профессионализм, доброту и гостеприимство.

Особую благодарность хотим выразить Абдуллах Бею и Айше Ханым за их внимание, заботу и прекрасное отношение к гостям. Благодаря вам наше пребывание стало ещё более комфортным и приятным.

Весь персонал отеля всегда был улыбчивым, отзывчивым и готовым помочь в любой ситуации. Мы увозим с собой только самые тёплые воспоминания и обязательно вернёмся снова.

Большое спасибо всему коллективу отеля за незабываемый отдых!
С уважением и наилучшими пожеланиями.

2026-06-20 • via Nuitee
S
Stoyan • solo_traveller • bg
10
2026-06-19 • via Nuitee
J
Jakub • solo_traveller • ch
4
Pros:

Неплохой Smart-Tv, что довольно редко бывает в отелях.

Cons:

Очень грязный палас и не внушала доверия чистоты спального белья

2026-06-13 • via Nuitee
S
Stoyan • solo_traveller • bg
10
2026-06-12 • via Nuitee
S
Stoyan • solo_traveller • bg
10
2026-06-12 • via Nuitee
H
Hatice • solo_traveller • de
6
2026-06-08 • via Nuitee
H
Hatice • solo_traveller • de
5
Pros:

Das Personal ist ausgezeichnet, freundlich hilfsbereit.

Cons:

Die Ausstattung veraltet und nicht besonders auf dem Besten Stand aber Klima Anlage in jedem Zimmer. Sie haben aber sofort auf ein anderes Zimmer sogar größeres Zimmer umgebucht, als wir mit eins nicht zufrieden waren.

2026-06-08 • via Nuitee
S
Stephanie • solo_traveller • de
7
Einfaches Hotel mit freundlichen Personal
Pros:

Das Bett war sehr bequem.
Ich habe sehr gut geschlafen
Sehr nettes und hilfsbereite Personal
Vielen Dank
Auch das ihr die Zimmer mehrfach getauscht habt bis es für alle gepasst hat.

Cons:

Die Werbefotos sollten den Tatsachen entsprechen.
Und die Schäden sollten in den Zimmern beseitigt werden.

2026-06-07 • via Nuitee