The Sage Aparthotel by Totalstay

Hotels
Totalstay
8.4 (350 reviews)
377 Main Road , Cape Town , za

Facilities

Non-smoking rooms
Terrace
Non-smoking throughout
Cashless payment available
Front desk (limited hours)
Free wired internet
Internet access

Review Highlights

Pros:
Great location
Clean room
Friendly staff
Cons:
Unfriendly service
Inconsistent cleaning
Lack of air conditioning

Categories

Cleanliness
7.76
The towels were in very poor condition and cleaning service was inconsistent.
Service
8.73
Mixed reviews; some staff were unfriendly, but there were positive mentions of responsiveness.
Location
9.27
Consistent praise for the great location, close to various amenities.
Room Quality
8.22
Generally good room quality, with some complaints about air conditioning.
Amenities
7.75
Lacked air conditioning and had complaints about parking availability.
Value for Money
8.21
Generally considered good value, but there were concerns about unexpected deposits.
Food and Beverage
8.66
Not explicitly mentioned, but location close to restaurants was appreciated.
Overall Experience
8.63
Mixed experiences, but many would recommend based on positive aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 00:48

Property Description

Prime Location
Located near popular beaches and top attractions like V&A Waterfront and Table Mountain, The Sage Aparthotel by Totalstay offers convenience for your Cape Town stay.

Modern Amenities
Enjoy the comfort of a fully equipped kitchenette, balcony, and complimentary WiFi in each unit. The 24-hour front desk ensures your needs are met promptly.

Convenience and Comfort
From the thoughtful inclusion of bed linen and towels to the proximity to CTICC and Kirstenbosch National Botanical Garden, your stay at The Sage Aparthotel promises both convenience and comfort.

To book your stay at The Sage Aparthotel by Totalstay, visit our website or call us today.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

8.4
Based on 350 reviews
Cleanliness: 7.76
Service: 8.73
Location: 9.27
Room Quality: 8.22
Amenities: 7.75
Value for Money: 8.21
Food and Beverage: 8.66
Overall Experience: 8.63
M
Muhummed couple za
1
Pros:

Location

Cons:

Did not provide heaters
Rude staff

2026-06-13 via Nuitee
L
Liviwe couple za
8
2026-06-11 via Nuitee
L
Lorato couple za
10
My holidays was perfect and I will return and recommendation to my friends and family
Pros:

I ate out restaurants are just at your doorstep... location is so perfect

2026-06-08 via Nuitee
Z
Zazi 02 couple za
10
2026-06-08 via Nuitee
L
L kuhl couple za
10
Phenomenal… All my box were ticked
Pros:

I liked everything about the place…it’s exactly what’s in the pictures

Cons:

It doesn’t offer breakfast

2026-06-08 via Nuitee
P
Panashe Yolander couple za
10
I enjoyed my stay..what a lovely hotel ❤️
Pros:

Everything..🤭❤️

Cons:

Nothing..everything was a 10/10

2026-06-07 via Nuitee
A
Adnaan solo_traveller za
3
2026-06-07 via Nuitee
C
Chez solo_traveller za
9
A home away from home.
Pros:

The hotel is central, comfortable, clean and accommodating. Stunning sunrise on the balcony with a morning coffee.

Cons:

There was no parking available and I needed to park in a seperate building and hauling my bag was a clep and it cost nearly an additional R300 for a overnight parking.

2026-06-06 via Nuitee
D
Diocese Of PE solo_traveller za
8
2026-06-06 via Nuitee
J
Jlomele solo_traveller ie
9
Pros:

Great apartment ,modern decor, very clean and in a great location
Close to everything restaurants bars and promenade

2026-06-06 via Nuitee
B
Beatriz solo_traveller es
9
2026-06-06 via Nuitee
H
Helen solo_traveller za
1
Pros:

I didnt like anything because eventually didnt manage to even checkin yet l had booked the lodge 3 weeks prior

Cons:

They have the most rude, rigid and difficult staff ever
I booked my stay 3 weeks prior and informed that my guests would be visiting them as l had booked on behalf of my parents and they informed that the guests carry my ID which l did give them before.
Their flight then got delayed and eventually they arrived at the stay at 10pm of which l was meant to travel the following day coming from Kenya
Then my parents arrived with the cash deposit which was refundable as they didnt have any bank card or anything. Instead of a polite way of solving issues and one that is customer centric they were quite rude citing that its a rule that we dont take cash as refundable security deposit we even suggested that they make use of the already paid in booking as deposit then my parents pay the lodging for the night none was received and welcomed.
Then this whole back and forth went on for 2 hours until l had to find an alternate accomodation for my parents and was told that "we dont refund" even the cost of accomodation
Im greatly displeased as the other hotel l then eventually booked them at 2am after the back and forth managed to assist us without glitches
They have the same policy but they went an extra mile to assist
I think thats what customer care is
I wouldnt recommend The Sage to anyone

2026-06-03 via Nuitee
B
Byarugaba solo_traveller tz
7
2026-06-01 via Nuitee
O
Osiyemi solo_traveller gb
10
Pros:

I stayed in one of the studio flats on the 7th floor. It was clean, well equipped, of a decent size and it also had a stunning view of the Sea Point area. The staff were very lovely, courteous and helpful. They made me aware of the various local restaurants and shops in the area. I also got great guidance on where best to change money (at competitive rates). In all, it was a fantastic stay and I'll definitely be back again

Cons:

Nothing I can think of that I didn't like.

2026-05-28 via Nuitee
O
Osiyemi solo_traveller gb
10
2026-05-28 via Nuitee
T
Thulani Ralo solo_traveller za
9
Pros:

The location was great, the shuttle service was awesome.

Cons:

Nothing at the moment

2026-05-27 via Nuitee
L
Lisa couple au
9
Perfect location, safe and clean
Pros:

Location was perfect, so close to restaurants, bars and the waterfront. Felt very safe and secure.

Cons:

Nothing

2026-05-27 via Nuitee
S
Sisanda couple za
3
Not what i expected
Pros:

The property was clean

Cons:

The noise at night, I couldn’t sleep

2026-05-26 via Nuitee
M
Mbusi extended_group za
9
Pros:

close to beach and mall

Cons:

non

2026-05-26 via Nuitee
L
Lisa solo_traveller za
10
Pros:

The staff were amazing and incredibly helpful, going the extra mile with a smile.

2026-05-26 via Nuitee