The Quay Hotel Bugis

Hotels
6.1 (414 reviews)
77/79 Aliwal Street, Bugis , Singapore , sg

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Shared lounge/TV area
Coffee Shop on site
Staff adhere to local safety protocols
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Contactless check-in/check-out
See all facilities

Review Highlights

Pros:
Good location
Friendly service
Cons:
Dirty facilities
Uncomfortable rooms
Poor air conditioning
High prices

Categories

Cleanliness
4.43
Reviews mentioned that the hotel was extremely dirty and had a foul smell.
Service
7.9
Some reviews mention staff kindness and prompt check-in.
Location
8.44
Convenient location near attractions and public transport.
Room Quality
4.39
Rooms were described as cramped, hot, and uncomfortable.
Amenities
6.42
Showers were modern but lacked important safety features.
Value for Money
5.38
Many felt the price was not justified given the overall experience.
Food and Beverage
7.43
Basic food options nearby, but no specific mention of hotel dining.
Overall Experience
4.4
Major disappointment with no refunds offered and intolerable conditions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 12:29

Property Description

Convenient Location
Located in the heart of Kampong Glam, Aliwal Park Hotel is just a short stroll away from the Malay Heritage Centre and Golden Mile Bus Terminal. Surrounded by local eateries, the hotel offers easy access to nearby attractions such as Sultan Mosque and Arab Street.

Comfortable Accommodation
Each air-conditioned room at Aliwal Park Hotel features modern amenities including a 24-inch flat-screen TV, an electric kettle, and complimentary mineral water. Guests can relax in the cozy rooms equipped with en suite bathrooms featuring a refreshing shower.

Accessible and Reliable
With proximity to Nicoll Highway MRT Station, Lavender MRT Station, and Bugis MRT Station, exploring the city is convenient for guests. The hotel's 24-hour front desk and elevator access to all non-smoking rooms ensure a hassle-free stay.

Book your stay at Aliwal Park Hotel and experience comfort and convenience in the heart of Kampong Glam.

Important information:

An extra 3.5 ft mattress is available at SGD 20 per night for the Super Deluxe Double Room and Family Room (3 Adults) only. Do contact the property directly for more information. Contact details can be found on the booking confirmation. Guests need to inform the hotel if they expect to check-in after midnight. This can be done under Special Requests during booking. Payment in SGD must be paid in full at check-in time.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

6.1
Based on 414 reviews
Cleanliness: 4.43
Service: 7.9
Location: 8.44
Room Quality: 4.39
Amenities: 6.42
Value for Money: 5.38
Food and Beverage: 7.43
Overall Experience: 4.4
P
Paulo • solo_traveller • pt
5
Quarto básico por um preço elevado que não justifica
Pros:

Boa localização próximo de muitos restaurantes e com fácil acesso aos transportes públicos.

Cons:

Quarto pequeno, sem janela e com o básico (cama, casa de banho, uma mesa pequena e uma cadeira), Não tinha frigorifico nem mesa de cabeceira. O preço foi claramente elevado para a qualidade do quarto!

2026-05-06 • via Nuitee
T
Tenebro • solo_traveller • ph
9
2026-05-05 • via Nuitee
S
Shyrell Mae • solo_traveller • ph
10
2026-05-02 • via Nuitee
K
Khan • solo_traveller • sg
10
Pros:

Staff going the extra mile to help

Cons:

Water heater faulty

2026-04-21 • via Nuitee
J
Jesse • solo_traveller • nl
6
Great location but thin walls
Pros:

The location, near Bugis and little India, was great!

Cons:

The thin walls meant that you could hear every sound from the rooms next to you or the hallway.

2026-04-20 • via Nuitee
S
Sabariah Binti • solo_traveller • my
9
Overall, good.
Pros:

It is located in a central area, within walking distance to Lavender and Bugis MRT stations. It is also near Haji Lane and Kampong Glam, with plenty of restaurants and easy access to food options.

2026-04-14 • via Nuitee
Y
Yushairi • couple • my
6
Reasonable price & overall is ok except the cockroach😊
Pros:

Accessable

Cons:

Got cockroach around toilet.

2026-04-08 • via Nuitee
B
Berel Pearl • extended_group • us
1
Dont book this hotel unless you want to be disappointed!!!
Pros:

Dont book this hotel unless you want to be disappointed!!!

Cons:

Dont book this hotel unless you want to be disappointed!!!

2026-04-08 • via Nuitee
A
Attila • solo_traveller • at
8
Pros:

Good location! Optimal walking distance.

Cons:

A bit hidden, and that room was a bit too small, and enclosed.

2026-04-03 • via Nuitee
W
Wenghong • family_with_children • sg
6
Pros:

Good

Cons:

No

2026-03-30 • via Nuitee
D
Dawid • solo_traveller • pl
7
Pros:

Basen i lokalizacja

Cons:

Słabo wygłuszone drzwi

2026-03-29 • via Nuitee
A
Alisa • solo_traveller • ru
6
2026-03-28 • via Nuitee
S
Shantaram • solo_traveller • nz
3
Not friendly and comfortable
Pros:

Not worth for tge money asked

Cons:

Too expensive for tgd room

2026-03-25 • via Nuitee
K
Karina • couple • tt
7
Very good value for budget friendly option
Pros:

Very accessible to a lot of things

Cons:

The rooms were not as photographed

2026-03-24 • via Nuitee
D
Denys • solo_traveller • ua
10
2026-03-19 • via Nuitee
Y
Yen • solo_traveller • jp
6
Could be better for this price
Pros:

Location good. There is a lift.

Cons:

Too noisy and bright. Curtain didn't block outside light. Couldn't sleep at all. No slippers in room, bring your own. Only 1 power outlet works in the room.

2026-03-12 • via Nuitee
M
Muhammad Umair • solo_traveller • sa
10
It was good experience
Pros:

Clean place

Cons:

Exhaust system, bad smell remain trapped in room

2026-03-11 • via Nuitee
S
Siska • extended_group • id
7
2026-03-04 • via Nuitee
D
Dion • couple • au
6
Budget hotel, great location, great staff and comfy bed. Dated, had cockroaches and very small rooms.
Pros:

Location is PERFECT for Bugis. Staff were VERY kind and helpful.

Cons:

Cockroaches. TINY room.

2026-03-03 • via Nuitee
M
Marco • solo_traveller • it
7
2026-02-14 • via Nuitee