Hotel Hanau'eepe

es un hotel familiar muy acogedor que se encuentra muy bien ubicado. La atencion fue muy acogedora y cálida, por lo que es completamente recomendable. Espero volver!!

Gostei muito das instalações do hotel. Me senti em casa na companhia da Sandy e do Mata. A vista do quarto é muito bonita e relaxante, assim como os próprios espaços do hotel.

La calidez y apoyo de los anfitriones. Mata y Sandy estuvieron siempre atentos de nosotros y nos facilitaron mucho el viaje. Los tour los hicimos con el mismo Mata que conoce mucho la isla y tuvo la paciencia para adecurse a nuestro tiempos.

Sappiate che se state prenotando questa struttura non vi ritroverete in un semplice hotel ma avrete la fortuna di essere accolti in una famiglia speciale e vivervi veramente l'isola. Sandi e Mata sono una coppia fantastica e faranno di tutto per rendere il vostro soggiorno indimenticabile. Sono una continua coccola e fonte di informazioni sulla storia dell'isola. Ci hanno accolto con collane di fiori e regali al nostro addio. Sandi ci ha accompagnato in giro per i luoghi dell'isola e a fare shopping, ci siamo spesso intrattenuti con lei in cucina per delle lunghe chiacchiere, ci ha insegnato a preparare le empanadas e abbiamo fatto un barbecue la nostra ultima sera. Mata è stata la nostra guida ufficiale e credo sia difficile trovarne di migliori, super preparata, coinvolgente e attento in tutto. Ci ha fatto scoprire molte storie e luoghi di questa magica isola. Ottima comunicazione dal momento della prenotazione e fino al nostro arrivo.

Quiero expresar mis sinceros agradecimientos por la excelente atención recibida de parte Sandy y Mata. Desde el primer momento nos sentimos acogidas con gran cordialidad,calidez y cariño, lo que hizo nuestra estadía muy especial.
Se nota el esfuerzo y dedicación que Sandy pone en cada detalle para que sus huéspedes se sientan como en casa,sin duda los más lindos recuerdos.
También debo mencionar nuestro guía Mata que con su gran experiencia y conocimientos lo hace el mejor relator de la historia de la isla y con los mejores tips .
Recomendamos con mucho cariño , cien por ciento

Lo que mas me gusto fue el recibimiento en ese sentido, fue muy cálido además era mi cumpleaños me hicieron parte de la celebración que se hace el 16 de julio en la isla.
La ubicación es excelente.

Quiero felicitar al equipo del Hotel por su excelente atención durante mi estadía en Rapa Nui.
Todo estuvo impecable: el lugar limpio, ordenado y muy acogedor, céntrico y algo muy importante tiene baño privado.
ideal para disfrutar solo o en familia.
Además, entregan buenos datos y tips sobre la isla.
Aproveché de tomar tours con el guía Mata (Rapa Nui), excelente conocimiento de la historia y lugares de la isla.
Gracias por hacer que mis vacaciones fueran aún más especiales. ¡Sin duda, un lugar al que me encantaría volver!
Maururu!

Vriendelijke uitbaters, mogelijkheid om eigen eten mee te nemen

Hotel Hanau'eepe is a gem. Private rooms with en suite bathrooms, yet spacious common areas - a living room, patio, and a giant kitchen with all the accoutrements. AND Sandy and Mata make the experience that much more special with their outgoing, genuine Rapa Nui charm.

Maybe the nicest and friendliest hotel I’ve ever stayed at. Easter Island itself is a very special base and there is no better base than this to explore it. It’s a small family run hotel and they go out of their way to make your stay special. The owner also runs tours of the island which I would definitely recommend. I have nothing bad to say at all about this wonderful hotel.

It’s a room i

Calm and inviting.

The hosts, Sandy and Matter were pleasant and hospitable, the location was close to perfect, and Matter did collect me from the airport - however, that’s where the positives end! On arrival I was shown to Room 2, which was nothing like the accommodation described in the Booking.com publicity, in that, there was no tea and coffee maker in the room, there was no microwave in the room, there was no flat screen TV in the room, there was no electric kettle in the room. All those items were in the main family kitchen, which is where it seems that the family congregated, along with friends and visitors for most of the day and the evening - so there was no privacy in an early morning cup of tea or coffee. Every visit even to the water cooler felt as though I was invading their privacy! In addition, the room wasn’t serviced once in my 7 night stay, the bathroom wasn’t cleaned once, the towels weren’t changed once, the bed wasn’t made unless I made it, the bin in the bathroom wasn’t emptied once. There was no storage in the room other than two extremely small bedside tables, there was no hanging space in the room, The decoration was old and tired, with ingrained dirt around door handles and doorway architraves, the shower curtain had splashes of white paint all over it, and the bathmat was stained.
In short it was nothing like the reviews I read before booking, and I question if these had actually been verified?!

The place where is located is in the middle of the town, near to everything. However, the place is quiet, you can sleep all night long.
On the other hand, Sandy and Mara who are the hosts are incredibly kind, they help with everything that made my experience on the Island unforgettable.

A delightful "home stay" hotel where the owners / residents did all they were able to make things go well, including taking me on tours (despite limited English!)

More of a BnB than hotel - which is great! Private room, big bathroom and warm shower plus your own patio. Walk to everything! Car rental almost next door, which I used and one of the hosts Mata (spelling?) was great to be my guide to seethe whole island and Moi, plus his english was great!