Twin Tower Hotel

Hotels
4.3 (28 reviews)
Denzil Road , London , gb

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Facilities

Non-smoking rooms
Family rooms
Non-smoking throughout
Free wired internet
Internet access
Japanese garden

Review Highlights

Pros:
Flexible owner
Easy access to public transport
Cons:
Poor cleanliness
Tiny room

Categories

Cleanliness
1.76
The room was tiny and not clean at all. Layers of dust, hairs on the towel that were there when we arrived. Many mystery stains on the sheets and walls, mold in the fridge.
Service
5.73
The owner was very flexible, we booked for the same day when our other accommodation cancelled on us.
Location
6.27
Easy accessible to the tube lines.
Room Quality
2.22
The room was tiny and did not meet expectations.
Amenities
4.25
Standard quality for this hotel tier.
Value for Money
6.21
You get what you pay for. Did the job.
Food and Beverage
4.26
Standard quality for this hotel tier.
Overall Experience
3.73
Mixed feedback, with both positive and negative experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 22:26

Property Description

Set in London and within 4.5 km of Wembley Stadium, Garden Oasis: Enjoy the serene garden for a peaceful retreat after a day of exploring the city. Modern Comfort: Relax in our cozy, non-smoking rooms with free WiFi and garden views in select units. Family-Friendly: Our family rooms are perfect for a comfortable stay with your loved ones. Book your stay at Twin Tower Hotel for a memorable experience in London.

Important information:

This property will not accommodate hen, stag or similar parties.

Check-in and check-out hours:

Location

Guest Reviews

4.3
Based on 28 reviews
Cleanliness: 1.76
Service: 5.73
Location: 6.27
Room Quality: 2.22
Amenities: 4.25
Value for Money: 6.21
Food and Beverage: 4.26
Overall Experience: 3.73
B
Ben • review category business travellers • gb
10
Exceptional
2025-07-05 • via Nuitee
W
Warre • young couple • be
2
Very poor
Pros:

The owner was very flexible, we booked for the same day when our other accomodation cancelled on us and we could go into our room right away.

Cons:

The room was tiny and not clean at all. Layers of dust, hairs on the towel that were there when we arrived. Many mystery stains on the sheets and walls, mold in the fridge.

2025-07-04 • via Nuitee
J
Jay • with friends • gb
7
Good
Pros:

You get what you pay for. Did the job. Easy accessible to the tube lines.

Cons:

With only the single bathroom it got messy and you had to time it right.

The phone number and pin linked to the booking dont work. Had no contact to the owner until we met another guest.. once we had the right number we was able to gain access to the room and property.

2025-07-03 • via Nuitee
A
Adriana • group • gb
4
Disappointing
2025-06-30 • via Nuitee
A
Alec • solo traveller • gb
10
Very good accommodation
Pros:

We were let down by a local hotel and ended up booking this one at 9pm on Saturday for a same night stay. Within ten minutes we had received the details of how to access the accommodation, which was clean comfortable and quiet.

The complimentary water, Pepsi and Walkers crisps were very welcome as we were tired and hungry. Excellent value for money.

2025-06-10 • via Nuitee
A
Ajibuwa • group • gb
10
Exceptional
2025-05-31 • via Nuitee
J
Jalal • solo traveller • gb
10
Exceptional
2025-05-19 • via Nuitee
S
Semhar • family with young children • gb
7
They should be have clear contact and clear information
Pros:

i like the location it’s local for transport

Cons:

i struggle to get our room number and when i have try to contact all the contact was not working i have been waiting for about 3 hours to check in and to but my luggage after than the other guests open me and help me to find which room is belong to me so we tried to find out and after all this they text me the code and my room number which is i have opened number 5 but it men to be 7 and they sorted out after
Any way hard to contact them and check in and out

2025-04-29 • via Nuitee
K
Khairul • group • my
9
Superb
2025-04-21 • via Nuitee
J
James • group • gb
1
Bad
2025-04-19 • via Nuitee
J
Jamey • group • za
1
Bad
2025-04-06 • via Nuitee
K
Karma-joy • group • gb
1
Bad
2025-03-29 • via Nuitee
A
Akmal • with friends • gb
10
Exceptional
2025-03-28 • via Nuitee
N
Natasha • family with young children • gb
1
Disgusting
Pros:

There was urine in our kettle. There was blood on the sheets and towels. We were given another room and this room had white stains on the sheet which looked to be human semen. The place is very poor and we are still waiting for our money to be refunded which they promised to do.

Cons:

There was human urine in our kettle. There was blood on the sheets semen on the sheets. It was a very poor place and we are still waiting for a refund.

2025-03-26 • via Nuitee
J
Jamie • group • ie
1
Bad
2025-03-18 • via Nuitee
P
Paul • group • gb
3
Great value, really handy, basic but you get what you pay for. Clean and well maintained except for the issue that cropp
Pros:

Great value, really handy for the tube 2 min walk away. Well organised for check in etc, refreshments provided and fridge stocked.

Cons:

Couldn’t get hold of anybody between midnight and 2am when the smoke alarm was going off randomly every few minutes.

Looks like the shower tray had flooded and seeped onto the landing. Water had soaked through and was getting into the smoke alarm causing it to arc and buzz creating smoke from within.

THIS WILL NEED CHECKING AND ATTENTION BY THE LANDLORD URGENTLY…

2025-03-18 • via Nuitee
G
George • with friends • gb
7
Good
2025-03-14 • via Nuitee
S
Sami • group • no
1
Tiny, no adapters available to charge. Horrible
Pros:

Nothing like the picture, dont Buy it

Cons:

Everything, tiny space.

2025-03-06 • via Nuitee
D
Dhana • group • in
5
Passable
2025-03-01 • via Nuitee
L
Lorenzo • family with young children • it
6
Pleasant
2025-02-25 • via Nuitee