Hotel The Devine

Hotels
7.7 (75 reviews)
Prabhat Road , Zirakpur , in

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Soundproof rooms
See all facilities

Review Highlights

Pros:
Clean rooms
Convenient location
Cons:
Dishonest billing
Staff service issues

Categories

Cleanliness
8.4
Rooms were clean and well-maintained.
Service
6.4
Staff seemed money-minded and dishonest.
Location
8.4
Location was convenient.
Room Quality
7.4
Room quality was acceptable but had issues with the initial booking.
Amenities
8.4
Equipped with necessary amenities.
Value for Money
6.4
Felt overcharged and experienced billing discrepancies.
Food and Beverage
8.1
Standard quality for this hotel tier.
Overall Experience
8.1
Pleasant stay despite service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 18:18

Property Description

Convenient Location

Comfortable Rooms

Delicious Breakfast Options

To book your stay at Hotel The Devine, with its convenient location and comfortable rooms, offering delicious breakfast options, visit our website today!

Important information:

This property will not accommodate hen, stag or similar parties.
Restaurant #1 is closed from Mon 30 Sept 2024 until Tue 30 Sept 2025

Check-in and check-out hours:

Location

Guest Reviews

7.7
Based on 75 reviews
Cleanliness: 8.4
Service: 6.4
Location: 8.4
Room Quality: 7.4
Amenities: 8.4
Value for Money: 6.4
Food and Beverage: 8.1
Overall Experience: 8.1
S
Saini young couple in
6
Pleasant
Pros:

The hotel stay was comfortable and pleasant. The rooms were clean, well-maintained, and equipped with all the necessary amenities. The location was convenient, and overall, the property is quite well-managed.

Cons:

Everything else was fine, but the staff seemed very money-minded and tried to overcharge by inflating the bill unnecessarily. When I asked for a detailed expenses break-up, the receptionist handed me a wrong bill under someone else's name — possibly to cover up discrepancies. On insisting for a proper itemized count, he recalculated verbally, and the correct amount came to around ₹1654, whereas earlier he had asked for ₹2043. This kind of dishonest behavior is unacceptable and leaves a bad impression.

2025-07-18 via Nuitee
N
Neelmadhav young couple in
2
Very poor
2025-07-11 via Nuitee
D
Desivideos review category business travellers in
10
Exceptional
2025-07-10 via Nuitee
Y
Yogeshwar review category business travellers in
10
Exceptional
2025-07-10 via Nuitee
T
Tasneem young couple in
7
Good. Could be better
Pros:

All good. TV was broken they changed it. Shower was broken they fixed it.

Cons:

I had book a room with window. Got a room with walls.

2025-06-18 via Nuitee
G
Gregory young couple sa
4
Not worth the effort.
Pros:

Not much to like about this place. It was reasonably clean.

Cons:

Where to start? Lots of false advertising. Not very near to the airport, almost half an hour away.
No high speed internet as advertised. Electricity would cut out regularly. Charged more than the booking price. Included bfast consisted of a few pieces of slightly buttered toast, no utensils, no jam instead they gave tomato sauce, and two small cups of Indian tea. No 10% discount on food ordered instead they overcharged. No complimentary water or tea in the room. We had to request an extra towel and toilet paper. I would definitely not recommend this place even for a night.

2025-06-06 via Nuitee
N
Nirmal young couple in
5
Passable
Pros:

Staff was very friendly and helpful.

Cons:

Food quality was extremely bad. Quality of menu served was extremely poor. They need to either change the cook or train him properly. A chilli chicken dish that was served had stale , super fried chicken with super heavy coating of cornflour and was TASTELESS. Yes, they did give a nominal discount of INR 100, but that is not what we desired.
Secondly, we were informed that the hotel is just around 3 kms from airport. However, the prepaid taxi route was about 16 kms and taxi fare charged was 800 INR instead of standard 400 INR.
We were told by the taxi driver that the old route thru cantonment area has since been closed to traffic, ut we were not informed properly.

2025-05-31 via Nuitee
M
Mayank review category business travellers in
10
Exceptional
2025-05-25 via Nuitee
V
Verma young couple in
10
Exceptional
2025-05-13 via Nuitee
E
Elena solo traveller ru
9
All good . Near to airport . Clean . Big room
2025-05-12 via Nuitee
C
Chatterjee young couple in
8
Very good
2025-05-09 via Nuitee
K
Karma young couple in
1
Really bad facality
Cons:

I had made a booking for Hotel Devine through Booking.com. Their General Manager even sent me an email confirming it. But later, their staff said they would not accept the booking because Booking.com sets its own prices, and their rates actually start from ₹1700.

2025-05-07 via Nuitee
A
Andrew solo traveller gb
8
Very good
2025-05-06 via Nuitee
U
Unni young couple in
1
Bad
Pros:

very bad experience no neat bath room

Cons:

bad smell in the room

2025-04-29 via Nuitee
C
Chandresh family with young children in
7
Good
2025-04-28 via Nuitee
S
Sharmaine young couple zw
5
Passable
2025-04-28 via Nuitee
L
Laxmi family with young children in
9
excellent
Pros:

comfortable rooms and courties staff

Cons:

nothing

2025-04-20 via Nuitee
S
Samuel solo traveller us
5
Passable
Pros:

food is not very good

Cons:

ants in the room

2025-04-19 via Nuitee
M
Mehraj family with young children in
10
Keep it up
Pros:

Professional staff, Clean property and genuine rate

2025-04-15 via Nuitee
P
Prashant with friends in
3
Poor
2025-04-14 via Nuitee