Mio Hotel Shinjuku Tokyo

Hotels
8.2 (56 reviews)
歌舞伎町2-19-12-603 Residential Stage Higashi Shinjuku , Tokyo , jp

Facilities

Non-smoking rooms
Air conditioning
Terrace
Lift / Elevator
Express check-in/check-out
Soundproof rooms
Non-smoking throughout
Private check-in/check-out
Allergy-free room
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Centrally located
Helpful staff
Comfortable beds
Cons:
Cleanliness issues
Rooms too small for intended capacity
Limited amenities

Categories

Cleanliness
6.69
Several reviews mentioned issues with cleanliness, including trash found under beds and dirty towels.
Service
9.16
Staff were described as very helpful, contributing positively to the overall experience.
Location
8.7
Centrally located and well-connected, making it ideal for sightseeing.
Room Quality
7.65
Rooms were often noted as small for the number of guests intended.
Amenities
8.18
Basic amenities were available, but some guests expressed the desire for more.
Value for Money
8.14
Despite some drawbacks, the location and overall experience provided good value.
Food and Beverage
8.69
Not specifically mentioned in reviews but considered standard for this hotel tier.
Overall Experience
8.36
Overall stay was positively received, with some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 14:48

Property Description

Prime Location in Tokyo
Modern Amenities
Stunning Views of the City

Book your stay at Mio Hotel Shinjuku Tokyo to experience luxury and convenience in the heart of Tokyo.

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.2
Based on 56 reviews
Cleanliness: 6.69
Service: 9.16
Location: 8.7
Room Quality: 7.65
Amenities: 8.18
Value for Money: 8.14
Food and Beverage: 8.69
Overall Experience: 8.36
G
Guillermo couple ar
8
Pros:

EL apartamento es para cuatro personas, pero nosotros eramos dos y no nos parecio amplio. Se me ocurre que si fueran cuatro solo seria para dormir y en unas camas que no son amplias. Esta ubicado en una avenida pero no esta señalizado por lo que es un tanto dificil de encontrar. Una persona va para recibirte. Te piden que les digas la hora exacta de tu arribo, pero eso es imposible. Nunca se sabe a que hora va a llegar el avion y tampoco sabes cuanto te va a llevar hacer los tramites en el aeropuerto y el viaje hasta el lugar. Esto hace que recien puedas indicarle la hora cuando estas cerca y que cuando llegues no haya nadie y tengas que esperar. En nuestro caso la espera fue de diez minutos. El apartamento esta bien equipado. Los pasillos no tienen ventana ni vidrio, es decir que dan directamente al exterior. En nuestro caso que viajamos en invierno esto hacia que al salir al pasillo debieramos enfrentar un frio intenso. Buena la ubicacion.

Cons:

Se deberia mejorar la forma de recibir al pasajero. Señalizar mejor la entrada. Cerrar los pasillos supongo que es complicado y en realidad esto solo afecta a los que viajan en invierno.

2026-02-26 via Nuitee
M
Melissa family_with_children au
9
We really enjoyed out time here, it was comfortable and easy walking distance to the train station.
Pros:

This room was compact and had everything we needed for our stay. It was clean and in a fantastic location - close to the train station, restaurants and other attractions, and there was minimal outside noise.

2026-02-10 via Nuitee
I
Iromi couple au
1
Disgusting customer service.
Cons:

Rude & aggressive owner who called & abused us because we were 30 minutes (late due to flight delays). Terrible & frightening experience which I would never wish for any other guest.
Also it’s NOT a hotel! It’s a tiny apartment, despite its name.

2026-02-08 via Nuitee
E
Elijah extended_group au
9
2026-01-29 via Nuitee
T
Takehito couple jp
8
2026-01-27 via Nuitee
D
David solo_traveller au
8
2026-01-19 via Nuitee
C
Christina solo_traveller fr
8
2026-01-10 via Nuitee
F
florisa extended_group br
7
Pros:

Localização

2025-12-29 via Nuitee
F
Flore extended_group es
2
Pros:

Rien

Cons:

Lits petits, emplacement centrique mais bruyant. Pas de confort

2025-12-27 via Nuitee
P
pamela extended_group fr
9
Great value, host was very réactive
Pros:

Clean and convenient

Cons:

À few hooks in the bathroom would be nice!

2025-12-23 via Nuitee
G
Geovana Compiani family_with_children br
5
Apartamento bom para 2 pessoas com sono pesado
Pros:

A localização é muito boa, fica perto de uma entrada de metrô (3min a pé), já tinha todos os produtos que precisávamos no banheiro, pia, etc. O apartamento era limpo e tinha uma sacada que dava pra ver a rua.

Cons:

O apartamento deve ficar perto de algum hospital, passava ambulância a cada 15min que atrapalhava o sono. A cama é muito pequena pra dividir, da pra dormir em dois porém não muito confortável.

2025-12-10 via Nuitee
A
Alain charles extended_group it
7
2025-12-10 via Nuitee
J
JPLIM88 extended_group my
5
2025-12-09 via Nuitee
R
Rita Azlin extended_group my
7
2025-12-09 via Nuitee
D
demrt extended_group pt
6
2025-11-29 via Nuitee
A
ALIAKSEI extended_group by
8
It was quite good.
Pros:

Everything we need was at the property.

Cons:

Cleanness could be better. We found some trash from previous guests under our beds.

2025-11-19 via Nuitee
R
Raymond extended_group sg
8
2025-11-11 via Nuitee
M
Montserrat family_with_children es
6
2025-11-10 via Nuitee
E
Evert extended_group nl
8
Value for your money! Location is all.
Pros:

The apartment was centrally located and friendly staff!

Cons:

It was limited in size for a group of 3. The beds for 2 persons are small and there is not a lot of space, but as we were out all the time it was not the worst. The availability of the terrace did help.

It could have been cleaner though ;)

2025-10-26 via Nuitee
W
Watana extended_group th
7
2025-10-19 via Nuitee