Mio Hotel Shinjuku Tokyo

Hotels
8.2 (56 reviews)
歌舞伎町2-19-12-603 Residential Stage Higashi Shinjuku , Tokyo , jp

listing image 1
Show all photos

Facilities

Non-smoking rooms
Air conditioning
Terrace
Lift / Elevator
Express check-in/check-out
Soundproof rooms
Non-smoking throughout
Private check-in/check-out
Allergy-free room
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Centrally located
Helpful staff
Comfortable beds
Cons:
Cleanliness issues
Rooms too small for intended capacity
Limited amenities

Categories

Cleanliness
6.69
Several reviews mentioned issues with cleanliness, including trash found under beds and dirty towels.
Service
9.16
Staff were described as very helpful, contributing positively to the overall experience.
Location
8.7
Centrally located and well-connected, making it ideal for sightseeing.
Room Quality
7.65
Rooms were often noted as small for the number of guests intended.
Amenities
8.18
Basic amenities were available, but some guests expressed the desire for more.
Value for Money
8.14
Despite some drawbacks, the location and overall experience provided good value.
Food and Beverage
8.69
Not specifically mentioned in reviews but considered standard for this hotel tier.
Overall Experience
8.36
Overall stay was positively received, with some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 14:48

Property Description

Prime Location in Tokyo
Modern Amenities
Stunning Views of the City

Book your stay at Mio Hotel Shinjuku Tokyo to experience luxury and convenience in the heart of Tokyo.

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.2
Based on 56 reviews
Cleanliness: 6.69
Service: 9.16
Location: 8.7
Room Quality: 7.65
Amenities: 8.18
Value for Money: 8.14
Food and Beverage: 8.69
Overall Experience: 8.36
J
Jesse • extended_group • us
10
2026-04-02 • via Nuitee
M
Monika • couple • ch
10
2026-03-30 • via Nuitee
D
David • extended_group • au
7
Pros:

Location

Cons:

Not enough pillows or could of had spare blankets only cause I'm a cold sleeper

2026-03-25 • via Nuitee
M
Marianne • couple • tr
1
Don’t waste your money on terrible customer service and an unclean apartment.
Pros:

The location - about 10 minute walk from the Shinjuku station. Lots of action nearby.

Cons:

The staff were late to meet us even though a meeting time had very clearly been agreed upon, and then when I expressed frustration with this, they were unapologetic and quite rude. Truly, I’ve never experienced such bad customer service with accommodation in my life. Also, the place was quite dirty - pigeon poop all over the windows, smears on the bathroom mirror, the shower was dirty (black smudges on the ceiling that came off easily when I rubbed at one - evidently just hadn’t been cleaned). Might as well have stayed at the APA just a few steps down the road.

2026-03-10 • via Nuitee
G
Guillermo • couple • ar
8
Pros:

EL apartamento es para cuatro personas, pero nosotros eramos dos y no nos parecio amplio. Se me ocurre que si fueran cuatro solo seria para dormir y en unas camas que no son amplias. Esta ubicado en una avenida pero no esta señalizado por lo que es un tanto dificil de encontrar. Una persona va para recibirte. Te piden que les digas la hora exacta de tu arribo, pero eso es imposible. Nunca se sabe a que hora va a llegar el avion y tampoco sabes cuanto te va a llevar hacer los tramites en el aeropuerto y el viaje hasta el lugar. Esto hace que recien puedas indicarle la hora cuando estas cerca y que cuando llegues no haya nadie y tengas que esperar. En nuestro caso la espera fue de diez minutos. El apartamento esta bien equipado. Los pasillos no tienen ventana ni vidrio, es decir que dan directamente al exterior. En nuestro caso que viajamos en invierno esto hacia que al salir al pasillo debieramos enfrentar un frio intenso. Buena la ubicacion.

Cons:

Se deberia mejorar la forma de recibir al pasajero. Señalizar mejor la entrada. Cerrar los pasillos supongo que es complicado y en realidad esto solo afecta a los que viajan en invierno.

2026-02-26 • via Nuitee
M
Melissa • family_with_children • au
9
We really enjoyed out time here, it was comfortable and easy walking distance to the train station.
Pros:

This room was compact and had everything we needed for our stay. It was clean and in a fantastic location - close to the train station, restaurants and other attractions, and there was minimal outside noise.

2026-02-10 • via Nuitee
I
Iromi • couple • au
1
Disgusting customer service.
Cons:

Rude & aggressive owner who called & abused us because we were 30 minutes (late due to flight delays). Terrible & frightening experience which I would never wish for any other guest.
Also it’s NOT a hotel! It’s a tiny apartment, despite its name.

2026-02-08 • via Nuitee
E
Elijah • extended_group • au
9
2026-01-29 • via Nuitee
T
Takehito • couple • jp
8
2026-01-27 • via Nuitee
D
David • solo_traveller • au
8
2026-01-19 • via Nuitee
C
Christina • solo_traveller • fr
8
2026-01-10 • via Nuitee
F
florisa • extended_group • br
7
Pros:

Localização

2025-12-29 • via Nuitee
F
Flore • extended_group • es
2
Pros:

Rien

Cons:

Lits petits, emplacement centrique mais bruyant. Pas de confort

2025-12-27 • via Nuitee
P
pamela • extended_group • fr
9
Great value, host was very réactive
Pros:

Clean and convenient

Cons:

À few hooks in the bathroom would be nice!

2025-12-23 • via Nuitee
G
Geovana Compiani • family_with_children • br
5
Apartamento bom para 2 pessoas com sono pesado
Pros:

A localização é muito boa, fica perto de uma entrada de metrô (3min a pé), já tinha todos os produtos que precisávamos no banheiro, pia, etc. O apartamento era limpo e tinha uma sacada que dava pra ver a rua.

Cons:

O apartamento deve ficar perto de algum hospital, passava ambulância a cada 15min que atrapalhava o sono. A cama é muito pequena pra dividir, da pra dormir em dois porém não muito confortável.

2025-12-10 • via Nuitee
A
Alain charles • extended_group • it
7
2025-12-10 • via Nuitee
J
JPLIM88 • extended_group • my
5
2025-12-09 • via Nuitee
R
Rita Azlin • extended_group • my
7
2025-12-09 • via Nuitee
D
demrt • extended_group • pt
6
2025-11-29 • via Nuitee
A
ALIAKSEI • extended_group • by
8
It was quite good.
Pros:

Everything we need was at the property.

Cons:

Cleanness could be better. We found some trash from previous guests under our beds.

2025-11-19 • via Nuitee