Hotel Urban Home

Hotels
8.7 (601 reviews)
18 calle A 10-53 , Guatemala , gt

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Facilities

Offsite parking discounted rates available
Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Hot tub/Jacuzzi
Non-smoking throughout
Outdoor furniture
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good breakfast
Cons:
Cleanliness issues
Small room

Categories

Cleanliness
8.25
Some complaints about cleanliness in certain reviews.
Service
9.05
Consistently highlighted as outstanding and very friendly.
Location
9.05
Many reviews praised the convenience and safety of the location.
Room Quality
8.55
General satisfaction with room comfort, few issues mentioned.
Amenities
8.55
Amenities rated well, though some small issues noted.
Value for Money
8.75
Good value based on location and service provided.
Food and Beverage
8.65
Generally good reviews about meals, including breakfast.
Overall Experience
8.75
Overall satisfaction expressed in multiple reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 11:37

Property Description

Charming Accommodation in Guatemala

Modern Amenities: Enjoy free WiFi, room service, and a 24-hour front desk at Hotel Urban Home.

Scenic Surroundings: Relax in the garden, terrace, and restaurant offering a picturesque setting.

Convenient Location: Explore nearby attractions like Popol Vuh Museum and Miraflores Museum during your stay.

To book your stay at Hotel Urban Home and experience the perfect blend of comfort and convenience, reserve now!

Important information:

The accommodations includes only one transfer, either from the airport to the hotel or from the hotel to the airport—just one option—available between 4:00 a.m. and 9:30 p.m.
This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.7
Based on 601 reviews
Cleanliness: 8.25
Service: 9.05
Location: 9.05
Room Quality: 8.55
Amenities: 8.55
Value for Money: 8.75
Food and Beverage: 8.65
Overall Experience: 8.75
A
Alejandro • solo_traveller • co
9
2026-05-09 • via Nuitee
E
eduardo • solo_traveller • us
8
Pros:

El.precio , la cercanía al aeropuerto y el.traslado.
También el desayuno

Cons:

La persona que atiende , la que recibe, muy mala cara!, muy mala atención
El resto.muy bien

2026-05-09 • via Nuitee
Y
Yearley • extended_group • cr
9
The location was excellent and the staff pretty nice.
Pros:

It was clean and private.

Cons:

It was just one fan per room.

2026-05-09 • via Nuitee
K
Karunasheel • family_with_children • in
10
2026-05-09 • via Nuitee
T
Teddy Torres Navarro • couple • gt
10
Seguridad. Confianza.
Pros:

La atención personalizada y el interés mostrado en todo tiempo para ayudarnos a ir al aeropuerto y descansar.

2026-05-08 • via Nuitee
V
vesna • solo_traveller • si
9
Pros:

Odlična lokacija blizu letališča. Skuhajo večerjo, na voljo do 3 jedi. Zvečer je prijetno hladno, da se da spati brez a/c

2026-05-06 • via Nuitee
C
Cindy • solo_traveller • ca
7
2026-05-06 • via Nuitee
C
Clara • family_with_children • cr
8
2026-05-05 • via Nuitee
D
Dayrin • solo_traveller • gt
10
Excelente
Pros:

Súper recomendado, me quedé solo una no he de regreso de mi vuelo y llegué un poco tarde y la señorita de recepción fue muy amable en atenderme, la habitación muy linda y limpia, se agradece que las camas sean bastantes cómodas, a la hora del desayuno fueron muy amables en consultar en donde lo quería tomar y servirlo, también estuvo muy rico, en general el personal fueron muy amables y atentos, sin duda volvería a regresar 😊

Cons:

Únicamente recomendaría quizá cambiar el tipo de cortina en la regadera ya que al momento de bañarse se suele salir mucha agua y para evitar eso

2026-05-05 • via Nuitee
D
David • solo_traveller • co
10
Lugar cómodo y seguro
Pros:

La ubicación muy cercana al aeropuerto y en un lugar muy seguro.

2026-05-05 • via Nuitee
C
Claudia • couple • us
6
Pros:

Clean, easy to find, breakfast

Cons:

No AC no air conditioning. A fan is NOT air conditioning

2026-05-05 • via Nuitee
S
Sarceño • couple • gt
10
2026-05-04 • via Nuitee
N
Nadine • solo_traveller • ch
9
Sehr tolles Flughafen-Hotel
Pros:

Sehr gute Lage mit kostenlosen Flughafen Transfer. Herzlicher Empfang, sauberes Zimmer und mein Frühstück durfte ich als Abendessen einnehmen!

2026-05-04 • via Nuitee
P
Paternina Berrio • couple • co
8
2026-05-02 • via Nuitee
R
Renee • solo_traveller • gb
9
had a good stay
Pros:

Very happy with my stay- great customer service and friendly staff.

2026-05-02 • via Nuitee
A
Azahara • solo_traveller • ca
6
Good but didn’t delivered what promised
Pros:

Close to the airport
One way shuttle included

Cons:

Booking doesn’t specify it’s only one way transfer included, you have to pay the other transfer

I asked ahead of time if I could have my breakfast for dinner since I was leaving very early in the am. I was told yes but when I arrived to the hotel , they had forgotten about my meal and kitchen was closed and was 9 pm . Human mistake I guess , the receptionists were nice , wish they haven’t forgotten my meal that was confirmed in advance via Whassap … that was disappointed because I was hungry and there was nothing around to eat…

2026-05-01 • via Nuitee
C
carlos alberto • solo_traveller • co
8
Detalles
Pros:

Es al lado del Aeropuerto

Cons:

El estado de algunas zonas de la habitación como el mobiliario del baño.

2026-04-30 • via Nuitee
V
vesna • solo_traveller • si
8
Pros:

Okusen, sveže pripravljen zajtrk, velike postelje, mehka posteljnina.prijazen voznik za prevoz do letališča.

2026-04-29 • via Nuitee
A
ana • couple • us
9
Pros:

super close to AirPort and great for value!!

2026-04-29 • via Nuitee
D
Daniela • couple • cl
10
Volvería
Pros:

Ubicación

Cons:

Mucho ruido de los aviones

2026-04-28 • via Nuitee