Hotel Urban Home

Hotels
8.7 (660 reviews)
18 calle A 10-53 , Guatemala , gt

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Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Hot tub/Jacuzzi
Non-smoking throughout
Outdoor furniture
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good breakfast
Cons:
Cleanliness issues
Small room

Categories

Cleanliness
8.25
Some complaints about cleanliness in certain reviews.
Service
9.05
Consistently highlighted as outstanding and very friendly.
Location
9.05
Many reviews praised the convenience and safety of the location.
Room Quality
8.55
General satisfaction with room comfort, few issues mentioned.
Amenities
8.55
Amenities rated well, though some small issues noted.
Value for Money
8.75
Good value based on location and service provided.
Food and Beverage
8.65
Generally good reviews about meals, including breakfast.
Overall Experience
8.75
Overall satisfaction expressed in multiple reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 11:37

Property Description

Charming Accommodation in Guatemala

Modern Amenities: Enjoy free WiFi, room service, and a 24-hour front desk at Hotel Urban Home.

Scenic Surroundings: Relax in the garden, terrace, and restaurant offering a picturesque setting.

Convenient Location: Explore nearby attractions like Popol Vuh Museum and Miraflores Museum during your stay.

To book your stay at Hotel Urban Home and experience the perfect blend of comfort and convenience, reserve now!

Important information:

The accommodation includes one airport transfer service. Guests may choose either a transfer from the airport to the hotel or from the hotel to the airport—one transfer option only. This service is available between 5:00 a.m. and 9:00 p.m., and guests must specify their preferred transfer option upon arrival.This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.7
Based on 660 reviews
Cleanliness: 8.25
Service: 9.05
Location: 9.05
Room Quality: 8.55
Amenities: 8.55
Value for Money: 8.75
Food and Beverage: 8.65
Overall Experience: 8.75
C
Claire • couple • au
9
Pros:

Great spacious rooms. Super close to the airport with free shuttle. Easy check in.

Cons:

Wi-fi is not high speed as advertised, very slow or would log us out.

2026-06-01 • via Nuitee
F
Francisco Falabella • solo_traveller • co
10
2026-06-01 • via Nuitee
J
Janey • solo_traveller • us
9
Great spot to stay near the airport
Pros:

Clean family -run hotel, nice breakfast.

2026-06-01 • via Nuitee
A
Akshay • solo_traveller • us
10
Pros:

Staff.

Cons:

Room had a fan and window but was a bit warm. (No AC)

2026-05-31 • via Nuitee
A
Alba • solo_traveller • us
9
2026-05-31 • via Nuitee
K
Killian • couple • fr
10
2026-05-28 • via Nuitee
G
Gal • couple • ro
10
Pros:

Very nice hotel with a great breakfast option.
Highly recommended

2026-05-27 • via Nuitee
J
Jacqueline • solo_traveller • cr
10
Excelente
Pros:

Me gustó la comida y la ubicación queda un poco incómoda

Cons:

Me gustó todo

2026-05-27 • via Nuitee
C
Callum • solo_traveller • gb
10
2026-05-25 • via Nuitee
M
Morales Franco • solo_traveller • gt
9
2026-05-25 • via Nuitee
A
Angela • solo_traveller • us
5
Pros:

Everything was very quiet and felt safe.

Cons:

I chose this location because of the free airport pick-up. When I said that my flight was arriving at 8:55pm, they warned me that they would only do free airport pick-ups until 9:45pm. I called for the pick-up at 9:15pm, as I was collecting my luggage. Then, I waited for 30 minutes, until the driver arrived at exactly 9:46pm - and demanded that I pay for the shuttle.

2026-05-25 • via Nuitee
G
Gaelle • solo_traveller • fr
9
Excellent rapport qualité prix
Pros:

Excellent rapport qualité prix :
L’accueil était parfait, le gérant est plein de bon conseils et arrangeant. Le dortoir est grand et comporte des casiers pratiques. La literie est confortable, avec des prises près du lit, la douche est chaude, et la cuisine est grande et fonctionnelle.
L’hostel est bien placé à 10 min de la grande place, et calme ! Je recommande +++

2026-05-24 • via Nuitee
M
Mauro Hernan • solo_traveller • co
9
Pros:

La situación con relación a la distancia del aeropuerto

2026-05-23 • via Nuitee
W
Wilver • solo_traveller • us
8
2026-05-22 • via Nuitee
F
Fireke Elena • couple • nl
8
2026-05-20 • via Nuitee
G
GERSON • solo_traveller • gt
8
Pros:

LA ÚBICACIÓN, PARQUEO, INSTALACIONES, LA ATENCIÓN DEL PERSONAL.

Cons:

DEBIDO A LAS ALTAS TEMPERATURAS SE SIENTE BASTANTE CALOR EN LAS HABITACIÓNES Y ESO DESARMONIZA AL DORMIR. PIENSO QUE ES NECESARIO TENER AIRE ACONDICIONADO.

2026-05-18 • via Nuitee
C
Carolina • solo_traveller • cr
10
Pros:

Es un lugar bastante seguro, cerca del aeropuerto y la atención de la Señora Gabriela espectacular. Una señora muy humilde, amable y respetuosa.

Cons:

Tienen bastante espacio para una piscina un poco más grandecita. Bueno, aparte de que la pequeña que tienen estaba vacía.

2026-05-17 • via Nuitee
A
Ana C • solo_traveller • pe
9
2026-05-17 • via Nuitee
R
Roy • couple • nl
7
Prettig voor een korte overnachting voor of na een vlucht.
Pros:

Fijne locatie direct nabij de luchthaven. Prettig dat er een shuttle service bij ingrepen zit.

Cons:

De kamers zijn gehorig. Daarnaast is de verlichting in de hal te zien via een venster boven de deur.

2026-05-17 • via Nuitee
A
Agustin • couple • ar
10
Practico y limpio alijamiento cerca de aeropuerto
Pros:

Practiquisimo para pasar la noche cerca aeropuerto cuando llegas de un vuelo tarde y tienes otro temprano.
Despende la hora te ofrecen traslado gratuito (sino un taxi es muy rapido)
Cama grande y comoda desayuno casero

2026-05-15 • via Nuitee