Hotel Urban Home

Hotels
8.7 (546 reviews)
18 calle A 10-53 , Guatemala , gt

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Facilities

Offsite parking discounted rates available
Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Hot tub/Jacuzzi
Non-smoking throughout
Outdoor furniture
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good breakfast
Cons:
Cleanliness issues
Small room

Categories

Cleanliness
8.25
Some complaints about cleanliness in certain reviews.
Service
9.05
Consistently highlighted as outstanding and very friendly.
Location
9.05
Many reviews praised the convenience and safety of the location.
Room Quality
8.55
General satisfaction with room comfort, few issues mentioned.
Amenities
8.55
Amenities rated well, though some small issues noted.
Value for Money
8.75
Good value based on location and service provided.
Food and Beverage
8.65
Generally good reviews about meals, including breakfast.
Overall Experience
8.75
Overall satisfaction expressed in multiple reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 11:37

Property Description

Charming Accommodation in Guatemala

Modern Amenities: Enjoy free WiFi, room service, and a 24-hour front desk at Hotel Urban Home.

Scenic Surroundings: Relax in the garden, terrace, and restaurant offering a picturesque setting.

Convenient Location: Explore nearby attractions like Popol Vuh Museum and Miraflores Museum during your stay.

To book your stay at Hotel Urban Home and experience the perfect blend of comfort and convenience, reserve now!

Important information:

The accommodations includes only one transfer, either from the airport to the hotel or from the hotel to the airport—just one option—available between 4:00 a.m. and 9:30 p.m.
This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.7
Based on 546 reviews
Cleanliness: 8.25
Service: 9.05
Location: 9.05
Room Quality: 8.55
Amenities: 8.55
Value for Money: 8.75
Food and Beverage: 8.65
Overall Experience: 8.75
T
Tamara • couple • es
9
Buen lugar cerca del aeropuerto
Pros:

Tranquilo, limpio, amplio, el personal muy agradable. El desayuno bueno y cercano al aeropuerto.

Cons:

Nada

2026-03-26 • via Nuitee
V
Valle • family_with_children • sv
7
Pros:

Atención

Cons:

Cuarto pequeño

2026-03-26 • via Nuitee
A
Angelica • solo_traveller • se
8
2026-03-26 • via Nuitee
S
Sława • couple • pl
10
Recommend
Pros:

A very convenient option for staying near the airport. The service was reliable, the place was clean and well organized. The airport transport was always punctual, and the communication was very proactive and helpful. Highly recommended!

2026-03-25 • via Nuitee
S
Sława • couple • pl
10
Great
Pros:

A very convenient option for staying near the airport. The service was reliable, the place was clean and well organized. The airport transport was always punctual, and the communication was very proactive and helpful. Highly recommended!

2026-03-25 • via Nuitee
D
Dietmar • solo_traveller • de
10
Pros:

Zufrieden schönes Zimmer und bringt Nach Airport kostenlos und gute Frühstück

Cons:

Keine

2026-03-25 • via Nuitee
R
Raquel • solo_traveller • cr
10
Really great location, price and accommodation overall.
Pros:

I liked that it was really close to the airport.

2026-03-24 • via Nuitee
M
Maria Belen • couple • de
7
Pros:

Das Bett war sehr groß und sehr gut gelegen, um zum Flughafen zu kommen.

Cons:

Es wurde kostenloser Flughafenshuttle beworben, jedoch war nur eine Strecke kostenlos und recht teuer, wenn man die zweite Strecke (z.B. zurück zum Flughafen) mit dem Shuttle fahren wollte.
Das Zimmer war nicht so sauber, wir haben auch das eine Kissen neu beziehen lassen und der Ventilator war sehr laut.

2026-03-24 • via Nuitee
M
M. Poulin • solo_traveller • ca
8
Idéal quand on prend l'avion tôt le matin à Guatemala Ciudad
Pros:

Rien de mieux lorsque l'on prend l'avion le lendemain matin.

Cons:

Peu de restaurants tout près

2026-03-23 • via Nuitee
T
Thorbjoern • couple • de
8
Pros:

Good location and very helpful

2026-03-23 • via Nuitee
H
Henar • family_with_children • us
9
Pros:

La cama muy cómoda. Nos dieron la oportunidad de tomar el desayuno, que estaba incluido en nuestro precio, como cena del día anterior ya que nuestro vuelo salía de madrugada, lo cual agradecimos mucho.
Está en una zona segura donde, para entrar, hay que pasar una valla diciendo la dirección exacta al que está en la caseta.

2026-03-23 • via Nuitee
S
Silvia • extended_group • it
10
2026-03-21 • via Nuitee
P
Peter • couple • gb
8
Functional and comfortable
Pros:

The staff were very helpful. As we had an early flight we would be gone before breakfast so they offered us a free evening meal instead.

2026-03-21 • via Nuitee
R
Ronald • family_with_children • nl
7
2026-03-20 • via Nuitee
G
Gloria • couple • us
8
Convenient with complimentary breakfast and shuttle
Pros:

Safe gated community next to airport.

Cons:

Silicone earplugs work best for noise

2026-03-19 • via Nuitee
L
Lucy • extended_group • us
10
Pros:

La comodidad de llegar por la noche y tener un hotel cerca del aereopuerto

Cons:

Todo

2026-03-19 • via Nuitee
C
Cristina • family_with_children • it
8
Pros:

La tranquillità nonostante la vicinanza dell' areoporto. La sicurezza del quartiere.
La disponibilità ad organizzare i trasferimenti.

Cons:

Scadente il cibo. Scelte molto limitate per i vegetariani. Poco organizzata la cucina.

2026-03-17 • via Nuitee
C
Carreto • family_with_children • gt
8
2026-03-17 • via Nuitee
V
VALERIA • family_with_children • br
9
Pros:

Próximo ao aeroporto, é excelente na chegada ou saída da Cidade da Guatemala. Oferecem, gratuitamente, ida ou volta para o aeroporto. Bom café da manhã, que pode ser desfrutado no jardim. Área residencial bastante segura

2026-03-17 • via Nuitee
K
Katharine • solo_traveller • pe
9
Hermosa experiencia
Pros:

Yo llegue en la mañana y me pudieron dar la habitación minutos después de llegar. Adicionalmente, la habitación era muy bonita y limpia, no puedo quejarme de nada. Había Netflix y el servicio de desayuno es fantástico.

Cons:

Lo que no me gustó fue un poco la accesibilidad. Para entrar hay una tranquera que si no das la información del hospedaje y la dirección exacta no te dejan entrar (y es algo que no te dicen hasta que llegas) . Recomiendo que el servicio de taxi gratis que brindan se tome a la ida al hospedaje para que les puedan dar la indicación correspondiente.

2026-03-16 • via Nuitee