Hotel Urban Home

Hotels
8.7 (601 reviews)
18 calle A 10-53 , Guatemala , gt

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Facilities

Offsite parking discounted rates available
Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Hot tub/Jacuzzi
Non-smoking throughout
Outdoor furniture
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good breakfast
Cons:
Cleanliness issues
Small room

Categories

Cleanliness
8.25
Some complaints about cleanliness in certain reviews.
Service
9.05
Consistently highlighted as outstanding and very friendly.
Location
9.05
Many reviews praised the convenience and safety of the location.
Room Quality
8.55
General satisfaction with room comfort, few issues mentioned.
Amenities
8.55
Amenities rated well, though some small issues noted.
Value for Money
8.75
Good value based on location and service provided.
Food and Beverage
8.65
Generally good reviews about meals, including breakfast.
Overall Experience
8.75
Overall satisfaction expressed in multiple reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 11:37

Property Description

Charming Accommodation in Guatemala

Modern Amenities: Enjoy free WiFi, room service, and a 24-hour front desk at Hotel Urban Home.

Scenic Surroundings: Relax in the garden, terrace, and restaurant offering a picturesque setting.

Convenient Location: Explore nearby attractions like Popol Vuh Museum and Miraflores Museum during your stay.

To book your stay at Hotel Urban Home and experience the perfect blend of comfort and convenience, reserve now!

Important information:

The accommodations includes only one transfer, either from the airport to the hotel or from the hotel to the airport—just one option—available between 4:00 a.m. and 9:30 p.m.
This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.7
Based on 601 reviews
Cleanliness: 8.25
Service: 9.05
Location: 9.05
Room Quality: 8.55
Amenities: 8.55
Value for Money: 8.75
Food and Beverage: 8.65
Overall Experience: 8.75
J
Jonathan • couple • gb
9
Great Airport Hotel
Pros:

Location to the airport and the cleanliness of hotel. Also the efficient ( and free ) airport transfer and excellent breakfast.

Cons:

A small negative would be only that the glass at the top of the room door let the light in all night and there was a lot of noise during the night with banging doors etc

2026-04-17 • via Nuitee
P
Priscila • solo_traveller • mx
10
Pros:

El lugar es muy tranquilo, las habitaciones muy cómodas y el desayuno muy rico.

Cons:

Sólo que de la regadera salen los chorritos de agua muy dispersos.

2026-04-16 • via Nuitee
E
Elke • solo_traveller • gb
8
Great location, tasty breakfast and lovely staff!
Pros:

Great location, tasty breakfast and lovely staff!

Cons:

There was not much equipment in the room, namely no hair dryer.

2026-04-15 • via Nuitee
A
Annika • solo_traveller • de
8
Pros:

Bis 20:30 Uhr gab es noch ein paar Gerichte zum Abendessen. Shuttle hat super funktioniert.

2026-04-13 • via Nuitee
E
Elisabet • solo_traveller • nl
7
2026-04-13 • via Nuitee
M
Martin • solo_traveller • de
7
2026-04-13 • via Nuitee
A
Ariza • solo_traveller • gt
5
2026-04-13 • via Nuitee
D
Dorota • couple • pl
9
2026-04-11 • via Nuitee
D
Dorota • solo_traveller • pl
9
2026-04-11 • via Nuitee
S
Solano • solo_traveller • cr
8
Pros:

Me sentí como en casa

2026-04-10 • via Nuitee
J
Joseph • family_with_children • pa
10
Excelente experiencia
Pros:

La ubicación

Cons:

Nada

2026-04-10 • via Nuitee
A
Ayala • family_with_children • sv
10
Una gran experiencia
Pros:

Exelente lugar, el personal muy amable y atento

Cons:

Poca variedad de comida

2026-04-09 • via Nuitee
E
Emma • couple • be
9
Très bien pour un court séjour
Pros:

Proche de l’aéroport, service de navette gratuite rapide et efficace. Hôtel calme, dans un quartier sécurisé avec un patio extérieur et petit déjeuner très correct. Parfait pour une nuit de transit !

2026-04-08 • via Nuitee
G
Gabriela • family_with_children • cr
8
2026-04-07 • via Nuitee
H
Hamza • couple • ca
9
2026-04-07 • via Nuitee
B
Becker • solo_traveller • de
8
Convenient, safe place with nice patios and garden
Pros:

Close to the airport, one shuttle one way included, responsive on Whats App, possibly to eat the breakfast at dinner time instead of in the morning.

Cons:

Had several families in neighbouring rooms, they also used the common area to play and run. Pretty noicy due to the typical Guatamelese thing walls.
Nevertheless, noise stopped at one point between 10 and 11 pm. The staff makes control walks and also turns off the lights at night time, which I find very attentive and caring.

2026-04-05 • via Nuitee
D
Diana • extended_group • co
10
Pros:

Cercanía al aeropuerto, desayuno incluido y posibilidad de cambiarlo para llevar o cenar, zonas comunes agradables, baño privado

2026-04-05 • via Nuitee
P
Paola • extended_group • co
10
2026-04-04 • via Nuitee
M
Monica • couple • co
10
Excelente
Pros:

Todo. Instalaciones, el personal, el desayuno, la comidas, cercanía al aeropuerto. Volvería.

Cons:

N/A

2026-04-04 • via Nuitee
V
Vives • couple • cr
10
2026-04-03 • via Nuitee