Premium Inn Mombasa City

Hotels
8.8 (244 reviews)
Haile Selasie Road , Mombasa , KE

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Comfortable beds
Friendly staff
Exceptional breakfast
Clean and spacious rooms
Good location
Cons:
Wi-Fi connectivity issues
Limited breakfast options
Policy on microwave use unclear

Categories

Cleanliness
8.43
Multiple reviews indicated that the hotel was very clean and well maintained.
Service
9.2
Many reviews praised the friendliness and attentiveness of the staff.
Location
9.24
Guests highlighted the excellent central location of the hotel.
Room Quality
8.89
Reviews mentioned spacious and comfortable rooms, with high cleanliness standards.
Amenities
8.22
Some amenities like Wi-Fi connectivity were noted as lacking, impacting overall satisfaction.
Value for Money
8.68
General consensus suggests good value given the quality and service.
Food and Beverage
8.73
Breakfast received praise, though some guests suggested more options were needed.
Overall Experience
9
Overall positive sentiment from guests with minor issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 12:41

Property Description

Convenient Location
Located in the heart of Mombasa, Premium Inn Mombasa City offers easy access to popular landmarks like Uhuru Garden Mombasa and Tusks Monument, perfect for exploring the city.

Modern Amenities
Enjoy a comfortable stay with free WiFi throughout the property, a convenient restaurant, and complimentary private parking, making your visit hassle-free and enjoyable.

Helpful Services
Count on our friendly reception staff to assist you with area information and make your stay memorable. Explore nearby attractions like Burhani Gardens, Fort Jesus, and Mombasa Golf Club with ease.

Book your stay at Premium Inn Mombasa City now for a relaxing and convenient experience in Mombasa!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

8.8
Based on 244 reviews
Cleanliness: 8.43
Service: 9.2
Location: 9.24
Room Quality: 8.89
Amenities: 8.22
Value for Money: 8.68
Food and Beverage: 8.73
Overall Experience: 9
T
Toby • solo_traveller • gb
3
2026-10-17 • via Nuitee
Y
Yusuf • solo_traveller • ug
8
2026-10-12 • via Nuitee
S
Sebastian Vonen • couple • no
9
Very reasonable value for money.
Pros:

We got upgraded by the hotel, which was a nice experience! Overall the room matches the quality you expect.

Cons:

Sound isolation between rooms can be improved, although it was mostly quiet during sleeping hours

2026-10-11 • via Nuitee
N
nikestel2017 • solo_traveller • cm
7
Bon rapport qualité prix
Pros:

Le confort
Le petit déjeuner
La disponibilité du staff
La propreté de la chambre

Cons:

Manque de gym et piscine
Les mouches au restau et dans la chambre
L'odeur du tapis dans les couloirs

2026-10-11 • via Nuitee
E
Egbert • solo_traveller • de
9
Pros:

Grosse u komfortable Zimmer. Freundliches und kompetentes Personal. Reichhaltiges Frühstücksbuffet.

Cons:

Hotel-Shuttle vom SGR war überteuert u der Service miserabel. Fahrer erwartete uns nicht am Bahnhofsausgang, sondern am mehr als 250 m entfernten Parkplatz, so dass wir unseren Weg mit Gepäck durch die grosse Menge aufdringlicher Taxifahrer bahnen mussten. Danach noch 15 Minuten Wartezeit, weil der Fahrer noch eine Erledigung am Fahrkartenschalter hatte. Dennoch berechnete uns das Hotel den vollen Preis (KES 4,400). Ohne diese negative Erfahrung könnte die Bewertung für volle 10 Punkte reichen.

2026-10-10 • via Nuitee
M
Michał • solo_traveller • pl
9
2026-10-10 • via Nuitee
B
Bill • solo_traveller • tz
5
Pros:

Rooms and location

Cons:

Food needs more variety

2026-10-08 • via Nuitee
A
Angela • couple • za
9
Clean, comfortable rooms a convenient distance from the Airport
Pros:

Room clean and spacious with excellent mattresses. Staff very friendly and welcoming. Very nice vehicle for airport transfer. Good baked pastries at breakfast

Cons:

Carpets in passage looked a bit tired but don’t be put off. We had a wonderful stay

2026-10-08 • via Nuitee
Y
Yusuf • solo_traveller • ug
8
Pros:

The place is clean, the staff are excellent

2026-10-07 • via Nuitee
M
mohamed • solo_traveller • us
10
2026-09-17 • via Nuitee
D
Daniela • couple • it
8
2026-09-17 • via Nuitee
F
Fadyah • solo_traveller • om
10
Pros:

Everything

Cons:

Nothing

2026-09-14 • via Nuitee
F
Fadyah • solo_traveller • om
10
Pros:

Everything

Cons:

Nothing

2026-09-14 • via Nuitee
J
James • solo_traveller • ke
9
Pros:

Great staying in the middle of the city. Great food and friendly staff.

2026-09-13 • via Nuitee
S
Said • couple • om
7
2026-09-11 • via Nuitee
S
Said • couple • om
10
2026-09-11 • via Nuitee
S
Said • couple • om
10
2026-09-11 • via Nuitee
S
Said • couple • om
10
2026-09-11 • via Nuitee
S
Said • couple • om
10
2026-09-11 • via Nuitee
F
Fadyah • solo_traveller • om
10
Pros:

Location, staff and cleaness

Cons:

Nothing

2026-09-09 • via Nuitee