Premium Inn Mombasa City

Hotels
8.8 (133 reviews)
Haile Selasie Road , Mombasa , ke

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Facilities

Offsite parking discounted rates available
Restaurant
Non-smoking throughout
Front desk (limited hours)
Free wired internet
Self parking (surcharge)
Offsite parking discounted rates available
Internet access
Covered parking

Review Highlights

Pros:
Comfortable beds
Friendly staff
Exceptional breakfast
Clean and spacious rooms
Good location
Cons:
Wi-Fi connectivity issues
Limited breakfast options
Policy on microwave use unclear

Categories

Cleanliness
8.43
Multiple reviews indicated that the hotel was very clean and well maintained.
Service
9.2
Many reviews praised the friendliness and attentiveness of the staff.
Location
9.24
Guests highlighted the excellent central location of the hotel.
Room Quality
8.89
Reviews mentioned spacious and comfortable rooms, with high cleanliness standards.
Amenities
8.22
Some amenities like Wi-Fi connectivity were noted as lacking, impacting overall satisfaction.
Value for Money
8.68
General consensus suggests good value given the quality and service.
Food and Beverage
8.73
Breakfast received praise, though some guests suggested more options were needed.
Overall Experience
9
Overall positive sentiment from guests with minor issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 12:41

Property Description

Convenient Location
Located in the heart of Mombasa, Premium Inn Mombasa City offers easy access to popular landmarks like Uhuru Garden Mombasa and Tusks Monument, perfect for exploring the city.

Modern Amenities
Enjoy a comfortable stay with free WiFi throughout the property, a convenient restaurant, and complimentary private parking, making your visit hassle-free and enjoyable.

Helpful Services
Count on our friendly reception staff to assist you with area information and make your stay memorable. Explore nearby attractions like Burhani Gardens, Fort Jesus, and Mombasa Golf Club with ease.

Book your stay at Premium Inn Mombasa City now for a relaxing and convenient experience in Mombasa!

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

8.8
Based on 133 reviews
Cleanliness: 8.43
Service: 9.2
Location: 9.24
Room Quality: 8.89
Amenities: 8.22
Value for Money: 8.68
Food and Beverage: 8.73
Overall Experience: 9
V
Valentina • couple • it
10
Pros:

Le stanze erano molto pulite e l'hotel era ben organizzato. Lo staff è stato gentilissimo.

2026-03-27 • via Nuitee
C
Chris&Verena • couple • at
9
2026-03-26 • via Nuitee
M
Matthieu • couple • fr
7
Bien pour une nuit
Pros:

Établissement bien placé, tout près de l’aéroport et du centre ville.

Cons:

Salle de bain odorante

2026-03-25 • via Nuitee
F
Francesca • couple • it
9
Pros:

Pulizia

Cons:

Il servizio al ristorante è molto lento

2026-03-21 • via Nuitee
S
satoru • solo_traveller • jp
8
モンバサ観光に適した立地　しかも高級感あり
Pros:

モンバサ観光の拠点に適した立地（旧市街まで徒歩圏内）
ダルエスサラーム行きバスの乗り場にも近いので便利
ホスピタリティに満ちた接遇が嬉しかったです
1階のレストランは、決してコストパフォーマンスは良くないですが、落ち着いて食事が出来る空間を提供してくれました
朝食も充実していて、これも大満足でした

Cons:

これと言って見当たらないです
あえて言うとすれば、コストパフォーマンスでしょうか

2026-03-18 • via Nuitee
Y
Younes • extended_group • ma
10
Pros:

Nieuw hotel met schone en ruime kamers. Eten in het restaurant was lekker. Hotel is dichtbij de meeste dingen die te zien zijn in mombasa.
Personeel is ook super attent.

Cons:

Niks

2026-03-16 • via Nuitee
M
Małgorzata • couple • pl
10
2026-03-15 • via Nuitee
J
Jean Arnaud • solo_traveller • ke
8
Très bon court séjour avec un staff très professionnel
Pros:

Chambre propre, spacieuse et bien agencée

Cons:

Manque d’espace communs

2026-03-15 • via Nuitee
I
Ines Francesca • couple • it
8
Pros:

Camera spaziosa, pulita , perfetta

Cons:

Niente

2026-03-12 • via Nuitee
S
Stefan • couple • de
10
Great value for money hotel in city center
Pros:

Very friendly staff
tall and clean rooms
Parking infront of the door and included
Good breakfast

Cons:

Nothing

2026-03-10 • via Nuitee
J
Johan • couple • be
10
Perfect for a short stay !!!
Pros:

The Premium Inn is situated in town with a good location.
Professional and very friendly staff. Super service in the restaurant for breakfast and dinner.
You can walk around but it's better to take a tuk-tuk or taxi.
It was rather hot weather and it is difficult to find a place where you can order " a cold beer" !
For the lovers of the beaches you have to take a taxi. Beaches are mostly in "Hotel compounds" ... we had not the time to visit free beaches.

Cons:

No remarks to make.

2026-03-10 • via Nuitee
A
Antoine • solo_traveller • fr
9
2026-03-07 • via Nuitee
V
véronique • couple • fr
10
Parfait pour un séjour à Mombasa
Pros:

Premium inn est un établissement de grande qualité avec des chambres spacieuses, très confortables et très bien équipées.
Bon petit déjeuner.
Le personnel est très accueillant et sympathique.
Proche de la vieille ville.
L’établissement est bien sécurisé.

2026-03-05 • via Nuitee
E
Edith • couple • ch
9
2026-03-05 • via Nuitee
N
nathalie • couple • fr
10
Excellente adresse
Pros:

Excellent hôtel. Personnel accueillant, charmant, prévenant. Un grand merci particulier aux gardiens de jour et de nuit d’une grande gentillesse. Chambre spacieuse, propre, confortable, équipée d’une bouilloire, d’un frigo, de prises usb, d’une large TV avec France 24. Lits confortables. Connexion wifi de qualité. Bon petit déjeuner. Restaurant de qualité avec des prix très abordables. Emplacement correct, proche du parcUlhuru (chauves-souris), de la vieille ville et d’un supermarché.

2026-03-03 • via Nuitee
V
Victor • extended_group • de
10
2026-03-01 • via Nuitee
D
Dinesh • solo_traveller • ae
9
Pros:

The staff is courteous & smiling. The breakfast buffet is well presented.
The housekeeping staff does a great job in keeping the room spick & span

Cons:

The liquid used for cleaning the floor has a very overpowering smell

2026-02-28 • via Nuitee
C
Conny • solo_traveller • se
8
Enkelt o bra
Pros:

Helt okej hotell för att vara mombasa, personalen va trevlig och försökte sitt bäste trots fel

Cons:

När jag kom på kvällen. Försökte dom ge mig ett sämre rum än det jag bokat, men jag stod på mig själv att jag skulle ha rummet jag bokat och efter några timmar hade dom städat upp rätt rum som dom hade förlängt åt någon annan gäst och jag fick ta smällen och vänta på mitt rum. Hade tidigt flyg och frukost till rummet som kom lite försenat tyvärr

2026-02-27 • via Nuitee
F
fesal • solo_traveller • ae
9
2026-02-27 • via Nuitee
M
MUNIR • extended_group • bi
8
2026-02-24 • via Nuitee