Premium Inn Mombasa City

Hotels
8.8 (168 reviews)
Haile Selasie Road , Mombasa , ke

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Facilities

Offsite parking discounted rates available
Restaurant
Non-smoking throughout
Front desk (limited hours)
Free wired internet
Self parking (surcharge)
Offsite parking discounted rates available
Internet access
Covered parking

Review Highlights

Pros:
Comfortable beds
Friendly staff
Exceptional breakfast
Clean and spacious rooms
Good location
Cons:
Wi-Fi connectivity issues
Limited breakfast options
Policy on microwave use unclear

Categories

Cleanliness
8.43
Multiple reviews indicated that the hotel was very clean and well maintained.
Service
9.2
Many reviews praised the friendliness and attentiveness of the staff.
Location
9.24
Guests highlighted the excellent central location of the hotel.
Room Quality
8.89
Reviews mentioned spacious and comfortable rooms, with high cleanliness standards.
Amenities
8.22
Some amenities like Wi-Fi connectivity were noted as lacking, impacting overall satisfaction.
Value for Money
8.68
General consensus suggests good value given the quality and service.
Food and Beverage
8.73
Breakfast received praise, though some guests suggested more options were needed.
Overall Experience
9
Overall positive sentiment from guests with minor issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 12:41

Property Description

Convenient Location
Located in the heart of Mombasa, Premium Inn Mombasa City offers easy access to popular landmarks like Uhuru Garden Mombasa and Tusks Monument, perfect for exploring the city.

Modern Amenities
Enjoy a comfortable stay with free WiFi throughout the property, a convenient restaurant, and complimentary private parking, making your visit hassle-free and enjoyable.

Helpful Services
Count on our friendly reception staff to assist you with area information and make your stay memorable. Explore nearby attractions like Burhani Gardens, Fort Jesus, and Mombasa Golf Club with ease.

Book your stay at Premium Inn Mombasa City now for a relaxing and convenient experience in Mombasa!

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

8.8
Based on 168 reviews
Cleanliness: 8.43
Service: 9.2
Location: 9.24
Room Quality: 8.89
Amenities: 8.22
Value for Money: 8.68
Food and Beverage: 8.73
Overall Experience: 9
I
Ismael • solo_traveller • ke
10
2026-05-21 • via Nuitee
K
Karim • family_with_children • tz
10
2026-05-20 • via Nuitee
R
RaviG • solo_traveller • tz
8
2026-05-19 • via Nuitee
I
Iolaine • solo_traveller • fr
6
2026-05-18 • via Nuitee
J
Joe • couple • us
10
Pros:

Everything including the food from the restaurant was absolutely delicious.
The only negative thing I would say is the double price of laundry service for same day service.

2026-05-17 • via Nuitee
I
Irshad Mohammed • solo_traveller • bi
9
Will definitely stay here again and recommend it to others
Pros:

Very kind and helpful staff, clean and comfortable property. Good breakfast

Cons:

Wish they were a swimming pool

2026-05-14 • via Nuitee
I
Isa • solo_traveller • se
7
Wonderful staff, thin walls, but a very well run hotel.
Pros:

Breakfast was adequate. Staff at restaurant fantastic, friendly and caring.

Cons:

Noise from other guests in hallways, slamming doors at 2 in morning. One day, at 7am staff were setting up a conference room right next to me. Impossible to relax.

2026-05-13 • via Nuitee
P
Piotr • solo_traveller • vn
9
2026-05-12 • via Nuitee
R
rcincu • solo_traveller • es
8
Pros:

Big and clean room

Cons:

Breakfast buffet poor

2026-05-09 • via Nuitee
F
Feisal Deibii • solo_traveller • zm
10
2026-05-08 • via Nuitee
D
Dr Remmy • solo_traveller • za
10
Great rooms
Pros:

I loved the room. I stayed in room 211. It was huge, clean, and modern.

Cons:

The location.
It is close to the airport but far from Nyali where tourist things are

2026-05-05 • via Nuitee
M
Mohsen • solo_traveller • sa
10
2026-05-05 • via Nuitee
M
Majdi • solo_traveller • om
10
Beautiful
Pros:

Stuff very friendly and helpful

2026-05-04 • via Nuitee
Z
Zainab Mohamedali • solo_traveller • ca
10
Bright well appointed hotel located centrally.
Pros:

Bright clean and excellent service. Very hospitable and responsive. The room details were on point every little detail thought of. I like the outlets everywhere in the room and bathroom. The lighting was very carefully thought of. Beds were super comfortable and there were clean soft towels. While the hotel is on a busy road the sound didn't travel in. We had breakfast included in the booking. This was handy to have access to and while it was not an exceptional breakfast it was acceptable with several different choices.

Cons:

The one downside we thought laundry charges were quite expensive not worth it really.

2026-05-02 • via Nuitee
A
Abdou • solo_traveller • ma
9
2026-04-29 • via Nuitee
E
Evandro • solo_traveller • br
8
2026-04-28 • via Nuitee
F
Farooq • solo_traveller • ke
9
Excellent and comfortable stay with the great location within the city centre with great staff!
Pros:

Breakfast was marvellous with very pleasant staff. The location and setup was just great.

Cons:

Minor issues like the Internet would not connect easily and no hot water was available until some fixing had to be done.

2026-04-27 • via Nuitee
C
Christiane • solo_traveller • de
9
Pros:

Zimmer, Hotel und Mitarbeiter.
Kostenloses Upgrade bekommen.

Cons:

Die Lage.

2026-04-26 • via Nuitee
N
NDIMWATULIRA • solo_traveller • ug
9
2026-04-25 • via Nuitee
H
Hafsat Adejoke • couple • ng
7
Pros:

Not bad

2026-04-25 • via Nuitee