Premium Inn Mombasa City

Hotels
8.8 (192 reviews)
Haile Selasie Road , Mombasa , ke

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Facilities

Offsite parking discounted rates available
Parking
Restaurant
Non-smoking throughout
Front desk (limited hours)
Free wired internet
Self parking (surcharge)
Offsite parking discounted rates available
Internet access

Review Highlights

Pros:
Comfortable beds
Friendly staff
Exceptional breakfast
Clean and spacious rooms
Good location
Cons:
Wi-Fi connectivity issues
Limited breakfast options
Policy on microwave use unclear

Categories

Cleanliness
8.43
Multiple reviews indicated that the hotel was very clean and well maintained.
Service
9.2
Many reviews praised the friendliness and attentiveness of the staff.
Location
9.24
Guests highlighted the excellent central location of the hotel.
Room Quality
8.89
Reviews mentioned spacious and comfortable rooms, with high cleanliness standards.
Amenities
8.22
Some amenities like Wi-Fi connectivity were noted as lacking, impacting overall satisfaction.
Value for Money
8.68
General consensus suggests good value given the quality and service.
Food and Beverage
8.73
Breakfast received praise, though some guests suggested more options were needed.
Overall Experience
9
Overall positive sentiment from guests with minor issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 12:41

Property Description

Convenient Location
Located in the heart of Mombasa, Premium Inn Mombasa City offers easy access to popular landmarks like Uhuru Garden Mombasa and Tusks Monument, perfect for exploring the city.

Modern Amenities
Enjoy a comfortable stay with free WiFi throughout the property, a convenient restaurant, and complimentary private parking, making your visit hassle-free and enjoyable.

Helpful Services
Count on our friendly reception staff to assist you with area information and make your stay memorable. Explore nearby attractions like Burhani Gardens, Fort Jesus, and Mombasa Golf Club with ease.

Book your stay at Premium Inn Mombasa City now for a relaxing and convenient experience in Mombasa!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

8.8
Based on 192 reviews
Cleanliness: 8.43
Service: 9.2
Location: 9.24
Room Quality: 8.89
Amenities: 8.22
Value for Money: 8.68
Food and Beverage: 8.73
Overall Experience: 9
M
Mouamar • solo_traveller • ng
5
Cons:

they ripped me off with the taxi

2026-06-06 • via Nuitee
G
György Vilmos • solo_traveller • hu
10
Mombasa legjobb szállása
Pros:

Évente átlagosan 20 hotelben szállok meg, és Kenyában is 5 különböző szállást próbáltam már ki, így van viszonyítási alapom. Ennek alapján azt kell mondanom, hogy hosszú évek során ilyen prémium szálláshoz még soha nem volt szerencsém. Több európai hotel is tanulhatna tőlük. A járatom késett, és csak este érkeztem, de ennek ellenére megvártak a bejelentkezéssel. A szoba tisztasága, felszereltsége és mérete lenyűgözött, nem akartam hinni a szememnek. Az ágy kényelmes volt, a fürdőszoba tiszta, és rengeteg törölközőt biztosítottak. A szobaszerviz is kimagasló volt, a személyzet pedig rendkívül professzionális, nincs olyan kérés, amit ne teljesítenének. A szoba klimatizált, a falak vastagok, így a külső zaj egyáltalán nem szűrődött be. A reggeli minősége szintén tökéletes volt. Uber sofőrök gond nélkül odatalálnak. A hotelhez minden nagyon közel van, gyalog is könnyen bejárható. Remélem, hogy az értékelésem eljut a menedzsmenthez is, szeretnék gratulálni nekik! Az ár-érték arány is kiváló volt, ennyi pénzért egyszerűen nincs hasonló szállás Mombasában! Vissza fogok térni Önökhöz, nagyon szépen köszönöm!

Cons:

Csak annyi problémám volt, hogy túl rövid ideig maradtam. Ha tudtam volna, hogy ennyire jó a hotel, végig itt maradtam volna!

2026-06-04 • via Nuitee
K
Karel • solo_traveller • cz
10
2026-06-03 • via Nuitee
G
Grace Karanja • solo_traveller • ke
8
Pros:

Spacious room. Very bright. Clean linen. Very friendly staff all if them. Kigan at front desk! Other names I may not remember but all were kind and professional.

Cons:

One dinner. Chapati in Coast failed🫤

2026-06-03 • via Nuitee
S
Sabrina • solo_traveller • us
3
Pros:

The room was clean, updated, the bed super comfy

Cons:

Registration staff on the night shift was very rude, told a guest coming to visit, she could not without paying first, demanding we only visit in the lobby. Airport shuttle arrived for my advanced scheduled pickup almost an hour late, refused to offer any reduction in the cost. The view from my room was a moldy wall of the building next door

2026-06-02 • via Nuitee
D
Domingo • solo_traveller • es
10
Buen hotel y centrico
Pros:

Todo en general

Cons:

Nada. Me gustó todo.

2026-06-02 • via Nuitee
H
HiTigger • solo_traveller • us
10
Happy stay in Mombasa
Pros:

I have to say that the staff here are amazing. They went out of their way to make sure we were comfortable, had everything we needed, and that were happy.

Cons:

I loved it all!

2026-06-01 • via Nuitee
A
Albert • couple • us
10
Happy
Pros:

Cleanliness

Cons:

Loved everything

2026-05-27 • via Nuitee
I
Ismael • solo_traveller • ke
10
2026-05-21 • via Nuitee
K
Karim • family_with_children • tz
10
2026-05-20 • via Nuitee
R
RaviG • solo_traveller • tz
8
2026-05-19 • via Nuitee
I
Iolaine • solo_traveller • fr
6
2026-05-18 • via Nuitee
J
Joe • couple • us
10
Pros:

Everything including the food from the restaurant was absolutely delicious.
The only negative thing I would say is the double price of laundry service for same day service.

2026-05-17 • via Nuitee
I
Irshad Mohammed • solo_traveller • bi
9
Will definitely stay here again and recommend it to others
Pros:

Very kind and helpful staff, clean and comfortable property. Good breakfast

Cons:

Wish they were a swimming pool

2026-05-14 • via Nuitee
I
Isa • solo_traveller • se
7
Wonderful staff, thin walls, but a very well run hotel.
Pros:

Breakfast was adequate. Staff at restaurant fantastic, friendly and caring.

Cons:

Noise from other guests in hallways, slamming doors at 2 in morning. One day, at 7am staff were setting up a conference room right next to me. Impossible to relax.

2026-05-13 • via Nuitee
P
Piotr • solo_traveller • vn
9
2026-05-12 • via Nuitee
R
rcincu • solo_traveller • es
8
Pros:

Big and clean room

Cons:

Breakfast buffet poor

2026-05-09 • via Nuitee
F
Feisal Deibii • solo_traveller • zm
10
2026-05-08 • via Nuitee
D
Dr Remmy • solo_traveller • za
10
Great rooms
Pros:

I loved the room. I stayed in room 211. It was huge, clean, and modern.

Cons:

The location.
It is close to the airport but far from Nyali where tourist things are

2026-05-05 • via Nuitee
M
Mohsen • solo_traveller • sa
10
2026-05-05 • via Nuitee