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Luxurious Amenities
Indulge in relaxation at our steam room and take advantage of the attentive concierge services. The 24-hour front desk and complimentary self-parking ensure a stress-free stay.
Modern Rooms
Our 60 air-conditioned rooms are equipped with LCD TVs, free Wi-Fi, and satellite channels. Unwind in well-appointed bathrooms with deluxe toiletries and enjoy daily housekeeping for ultimate comfort.
Prime Location
City Stay Grand Hotel Apartments is conveniently situated in Al Barsha, within walking distance of Mall of the Emirates and Ski Dubai. Explore nearby attractions like Wild Wadi Water Park and Burj Al Arab for an unforgettable Dubai experience.
Book now to experience luxury and convenience at City Stay Grand Hotel Apartments!
Pets not allowed
Property confirms they are implementing guest safety measures
No rollaway/extra beds available
Property follows sanitization practices of COVID-19 Guidelines (CDC)
Staff temperature checks are conducted regularly
Pets not allowed
Property confirms they are implementing guest safety measures
No rollaway/extra beds available
Property follows sanitization practices of COVID-19 Guidelines (CDC)
Staff temperature checks are conducted regularly
Cashless transactions are available
Onsite COVID-19 testing (PCR) is available
Masks are available to guests
Essential workers only - NO
No elevators
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Staff wears personal protective equipment
Property is cleaned with disinfectant
Social distancing measures are in place
Professional property host/manager
Protective clothing is available to guests
No cribs (infant beds) available
Property confirms they are implementing enhanced cleaning measures
Commonly-touched surfaces are cleaned with disinfectant
Property does not require health documentation at check-in
Masks are compulsory at the property
Vi leide en leilighet på hotellet for en natt, og den var rent og stille. Takk til hotellpersonalet for god mottakelse og service.
Rooms require refurbishing, bathroom sink was not working, shower water was coming out to the open area and it was not ideal situation, at a same price we found Hilton with better service and standard
Not all the stuff is friendly
I will start with what I liked : they have good blackout curtains that really block sun lights. And the staff was respectful and nice. That's all.
What I didn't like is : rooms that I stayed in were dirty. I had to change rooms during my stay.
The first one was really gross, especially the bathroom. I saw cockroaches in the room. When I got there, there was leftover food in the fridge, which means that they didn't clean thoroughly after the previous guess.
And after 2 nights, I just couldn't take it anymore and I asked for another room.
The 2nd room was cleaner, but the faucet in the bathroom leaked water, so it was unusable.
Plus there was a constant loud noise coming from another room 24/7 (I don't know what it was exactly) that made it impossible to fall asleep. I had to use earplugs and even then, it was tough.
One day I wanted to do laundry. And the washing machine was like a jet engine. It was so loud and vibrating so strongly that I had to leave the room and come back later. And guess what, when I came back after a whole day out, I realized that the cycle had failed and the machine was displaying an error message. So my clothes were still dirty and soaked.
The hotel itself had a weird smell. And they know it, so they have this very strong scent in the ventilation system to cover it but it was not good.
In short, this was the worst experience I've ever had in a hotel, and I cannot recommend this place to anybody.
En general bien el personal muy amable y siempre atendían con esmero nuestro requerimiento. Nos percatamos que si no dejabas la llave del cuarto no hacían la limpieza. Por ejemplo las tasas no te las cambiaban y se quedaban sucias entonces tenias que hablar para que sucediera.
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