Royal Park Hotel

Hotels
8.3 (297 reviews)
Шолохова, 29 , Almaty , kz

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Room service
Lift / Elevator
Express check-in/check-out
Safety deposit box
Fax/photocopying
Soundproof rooms
See all facilities

Review Highlights

Pros:
Comfortable bed
Helpful staff
Convenient location
Good breakfast options
Free shuttle service
Cons:
Noisy environment
Some cleanliness issues
Minor breakfast quality concerns

Categories

Cleanliness
7.53
Cleanliness was mentioned as relatively good but had concerns about the bar fridge.
Service
9
The staff were described as kind, helpful, and accommodating, contributing to a positive experience.
Location
8.54
The location is convenient for airport access and nearby shopping.
Room Quality
7.99
Rooms were described as comfortable and quiet, with few issues reported.
Amenities
8.52
The hotel provides useful amenities like a free shuttle service and decent breakfast options.
Value for Money
8.48
Good value considering the services and overall experience.
Food and Beverage
8.03
Breakfast was good but could improve with fresher options.
Overall Experience
8.3
Overall positive experiences with some minor suggestions for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 22:27

Property Description

Luxurious Amenities
Indulge in a TV, air conditioning, and a minibar in your room, along with a refrigerator and a private bathroom with bathrobes.

Breathtaking Views
Wake up to stunning mountain and city views from your room, with the option of satellite channels for entertainment.

Convenient Location
Located just 5 km away from Almaty International Airport, and within close proximity to popular attractions like Medeo and Shymbulak. Enjoy free parking during your stay.

Prepare to experience the perfect blend of luxury and convenience at Royal Park Hotel. Book now to secure your stay at this exquisite property.

Important information:

The hotel offers free airport shuttle service. Please inform the hotel of the flight details.

Guests aged 17 years and younger are kindly asked to present their birth certificate. When staying without their parents, they are also required to provide a notarized permission from one of the parents allowing them to stay at the property.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 17 years old stay for KZT 8,000 per person per night when using an existing bed.
    Children from 3 years old to 16 years old stay for KZT 8,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 297 reviews
Cleanliness: 7.53
Service: 9
Location: 8.54
Room Quality: 7.99
Amenities: 8.52
Value for Money: 8.48
Food and Beverage: 8.03
Overall Experience: 8.3
V
Viktor B. • family_with_children • de
7
It was ok for a short sleep between flights
Pros:

Shuttle from Airport. But only one way.

Cons:

Wery warm in the room with no possibility to reduce heating. Only option to use AC or to open a window. But with opened window too noisy. Breakfast only as pre selected with no possibilities to customize.

2026-06-06 • via Nuitee
I
Irina • solo_traveller • ca
9
Cons:

AC in the room was not working very well but opening the window helped.

2026-06-06 • via Nuitee
G
Gulshat • solo_traveller • kz
8
Pros:

Расположение, доброжелательный персонал

Cons:

Завтрак

2026-06-05 • via Nuitee
Y
Yukhnevich • extended_group • by
8
2026-06-04 • via Nuitee
Крюковский • solo_traveller • kz
8
2026-06-02 • via Nuitee
محمد • extended_group • sa
7
2026-06-01 • via Nuitee
J
James • family_with_children • ae
7
A good simple option close to airport
Pros:

Free airport pick up, close to airport

Cons:

It gets light very early in Almaty in May, so light blocking curtains would be nice

2026-05-31 • via Nuitee
L
LI NA • extended_group • hk
8
2026-05-25 • via Nuitee
E
Ewoud • couple • nl
10
Fijn hotel met alles wat je nodig hebt
Pros:

Goed ontbijt, handig dat het restaurant tot laat open is, dichtbij vliegveld. En ook fijn dat er niet om een borg werd gevraagd. Transfer van of naar vliegveld is ook fijn geregeld.

2026-05-23 • via Nuitee
I
Islamov • couple • uz
8
2026-05-22 • via Nuitee
M
michael • solo_traveller • il
10
Pros:

Чисто. Комфортно. Всё понравилось

2026-05-20 • via Nuitee
P
Pithirath • solo_traveller • th
10
2026-05-17 • via Nuitee
P
Pithirath • couple • th
10
Pros:

Comfy room, full amenities, Airport transfer available, Breakfast is nice.

2026-05-17 • via Nuitee
Y
Yelena • solo_traveller • us
9
Pros:

The hotel provides free shuttle one way and is very close to the airport.

2026-05-15 • via Nuitee
N
Nadiya • solo_traveller • ua
9
Pros:

Вкусные завтраки, хороший персонал, тепло, хорошо

2026-05-14 • via Nuitee
L
LI NA • extended_group • hk
9
Good place to stay
Pros:

Location and service

2026-05-13 • via Nuitee
V
Vilmantė • couple • lt
9
Comfortable hotel close to the airpot, late check-out and transfer available
Pros:

It's a nice and clean hotel not too far from the airport, with very comfortable rooms and good WiFi. They also offer free shuttle from/to the airport (one way), and booked us a taxi to go to the airport as well. This hotel is super comfortable for those having late or early flights, since they offer late check in and late check out (you just pay half of the regular rate). Would stay again if travelling to Almaty. We also liked the neighbourhood, it was very nice, calm, and full of greenery. We didn't try the restaurant, so cannot comment on that.

Cons:

Nothing really.

2026-05-11 • via Nuitee
Султанов • solo_traveller • kz
7
Pros:

Чисто уютно, персонал хороший

Cons:

Кабельное телевидение не работает.можно было смарт ТВ поставить.душевая не понравилось ,воду надо настраивать там два крана.в общем не удобно при пользовании душем

2026-05-10 • via Nuitee
A
ALEKSANDR • solo_traveller • ru
9
В общем рекомендую, но с замечаниями
Pros:

Отель выбирал исходя из удобного расположения для работы, чтобы не ехать через центр города по сумасшедшим пробкам. Добираться из и в аэропорт было так же недолго. Отдельный крутой бонус - бесплатный шаттл из или в Аэропорт. Если вас надо встретить, предупреждайте администрацию заранее. Я воспользовался услугой на обратной дороге. Но было бы лучше заказать "встречу" в аэропорту. Таксисты в Алматы нереально навязчивые. Будьте осторожны. Постель, белье, состояние номера, сан узел, душевая, все здорово было. Даже вид из окна на горы очень красивый (в низ на заправку и круглосуточную мойку не смотреть). В коридоре есть куллер с питьевой водичкой. В номере богатый минибар.

Cons:

В номере нет чайника. Ок, есть горячая вода в куллере, но нет ведь даже кружки (пить чай из стакана неудобно).
Приходится закрывать окно на ночь, так как автомойка под окнами круглосуточная и шум от нее достаточно сильный. И важный минус для меня был - Рабочий стол. Да он был, очень даже приличный. Но на нем невозможно работать, так как зазор между поверхностью стула и столом буквально 3см. Также у рабочего стола нет ни одной розетки для ноутбука. Заряжаться приходится у кровати и потом опять возвращаться к столу.

2026-05-03 • via Nuitee
T
Tereza • couple • cz
8
2026-05-02 • via Nuitee