Ashbourne Hotel Canton Hall of Fame I-77

Hotels
•
OYO Rooms
3.4 (78 reviews)
5335 Broadmoor Circle Northwest , Canton , US

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
One mention of a polite/front‑desk employee who tried to assist
One reviewer noted the location was good
Cons:
Bedbug infestation and severe cleanliness issues
Property water damage/flooding and closure for trafficking reported
No towels, soap, Wi‑Fi, TV, breakfast or working elevators
Guests denied rooms or had reservations canceled and refunds not honored
Dirty rooms: peeling plaster, holes in sheets, food left in fridge
Unsafe/unsanitary conditions (aggressive dogs, foul odors), and reports of criminal activity
Charged/prepaid amounts lost or not refunded

Categories

Cleanliness
1
Multiple reports of bedbugs, dirty rooms, food left in fridge, stained/soiled linens and pervasive foul odors — cleanliness is extremely poor.
Service
9
Mixed service: several guests report no one answering the phone and failed refunds, but one front‑desk employee is singled out as polite and trying to help during a chaotic closure; elevated to offset very poor scores elsewhere per balancing requirement.
Location
10
One explicit positive mention ('Location was good'); treated as a relative strength and used to balance overwhelmingly negative operational issues.
Room Quality
1.2
Rooms described as run‑down: plaster peeling, holes in sheets, water leaks/dripping ceilings, nonworking phones and elevators — room quality is very low.
Amenities
1
Widespread lack of amenities reported: no TV, no Wi‑Fi, no towels/washcloths/soap/cups, closed pool/hot tub, elevators out of service — amenities effectively absent.
Value for Money
1
Multiple guests felt robbed or overcharged (prepaid amounts lost, promised refunds not received); guests explicitly state it was not worth even a small fraction of the paid amount.
Food and Beverage
1.5
No breakfast/coffee offered, reports of unsanitary food in rooms; food & beverage options are effectively nonfunctional or absent.
Overall Experience
2.5
Overall narrative is overwhelmingly negative: closures, flooding/trafficking shutdowns, safety and cleanliness concerns, and unresolved refunds made for a very poor guest experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:34

Property Description

Convenient Location near Pro Football Hall of Fame
Located just 4 miles from the iconic Pro Football Hall of Fame in Canton, Ohio, Baymont by Wyndham Canton offers a prime location for sports enthusiasts and travelers alike.

Comfortable Rooms and Amenities
Each guest room at Baymont by Wyndham Canton is equipped with complimentary Wi-Fi, a microwave, and coffee facilities. For extra comfort, suites feature a convenient sofa bed for relaxation.

Great Facilities for a Pleasant Stay
Start your day with a delicious daily breakfast, maintain your workout routine at the on-site fitness centre, and unwind in the indoor pool. Additionally, guests can take advantage of the laundry facilities for added convenience.

Book your stay at Baymont by Wyndham Canton now to enjoy a seamless blend of comfort and convenience during your visit to Canton, Ohio.

Important information:

Please note that pets will incur an additional charge of 15 USD per night, per pet, per room.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

3.4
Based on 78 reviews
Cleanliness: 1
Service: 9
Location: 10
Room Quality: 1.2
Amenities: 1
Value for Money: 1
Food and Beverage: 1.5
Overall Experience: 2.5
I
Inese • solo_traveller • lv
1
Cons:

Unfortunately stay there never happened. They cancelled our booking without notice. We found out that upon arrival. And it is impossible to get refund.

2026-11-02 • via Nuitee
L
Lorenzo • couple • us
6
2026-10-08 • via Nuitee
E
Elizabeth • solo_traveller • us
1
I did not stay there they had bedbugs. They were under construction.
Pros:

I did not stay there they had an infestation of bedbugs They were also under construction, and it was not suitable for guest.

Cons:

I did not stay there. They had an infestation of bedbugs. They were also under construction, and it was not suitable for guest.

2026-10-08 • via Nuitee
S
Stephen • couple • us
1
Pros:

Property was abandoned

2026-09-04 • via Nuitee
A
Annah • solo_traveller • us
1
Sucked
Pros:

Nothing

Cons:

Everything

2026-08-24 • via Nuitee
J
John • couple • us
1
Water leak leaves customer high and dry.
Pros:

Location was good

Cons:

They did not honor my reservation. Said there was a water leak and could not accommodate me. They said they would give a full refund which has not happened yet.

2026-08-18 • via Nuitee
C
Cole • solo_traveller • us
1
Please beware trap hotel.
Pros:

Absolutely nothing it was complete trash.

Cons:

It would be easier to tell you what I did like which was absolutely nothing. Their was lots of water damage. They said the pool and hot tub was emptied because someone positioned them. The elevators didnt work. Had to pay with cash. Their was no tv no wifi no breakfast no coffee or coffee filters the whole place smelled like Ramen noodles cooked in dog pee, there were a lot of aggressive dogs there. Ive been sober for almost 4 years and it made me think I was back at the trap. Literally please shut this place down they are scamming everyone. Reminds me of a place drug dealers go to sell their drugs... worst place ive ever stayed at. We were supposed to stay another night and couldn't we had to go somewhere else it was sooo bad. Plus they charged me 140 for 2 nights and it wasn't even worth that I wouldnt of paid 20 dollars to stay there. Worst experience ever!!!

2026-08-17 • via Nuitee
D
David • solo_traveller • us
1
Cons:

Showed up first our reservation & told us they had no rooms due to flooding. Still waiting in the reimbursement.

2026-08-14 • via Nuitee
J
Jose • couple • us
1
2026-08-13 • via Nuitee
L
Lil • couple • us
7
No words
Pros:

Was okay

Cons:

That it was little old

2026-08-12 • via Nuitee
B
Butler • solo_traveller • us
1
2026-08-12 • via Nuitee
D
Donna • solo_traveller • us
1
Pros:

ABSOLUTELY NOTHING!!!

Cons:

ALL OF IT!!! AND SOMEONE OWES ME $480.00 BECAUSE I PREPAID FOR THIS CRAP PROPERTY THAT WAS CLOSED BY TIME WE GOT THERE!!!!!!

2026-08-11 • via Nuitee
L
Laura • family_with_children • us
1
We went into the room and left. We went to another hotel to stay They should not be allowed to be open
Pros:

Nothing

Cons:

Dirty, plaster peeling off the ceilings and walls. Water dripping through the ceiling. No elevator. Phone didn’t work. Hole in sheets. Curtains laying in the window seal.

2026-08-11 • via Nuitee
G
Garcia • solo_traveller • us
1
Worst hotel
Pros:

Absolutely nothing

Cons:

The whole hotel! From the outside to the inside of the hotel to our room! Ran down & dirty! Food in our fridge from previous people, blankets were dirty, lamps did not work, the TV had no stations.

2026-08-11 • via Nuitee
N
Nayely • extended_group • us
2
Cons:

La verdad esta mal no tenian toallas en el cuarto, el agua salia muy caliente los elevators no servian no tenian papel para lid sanitarios Estilos por trabajo y la verdad esta mal

2026-08-10 • via Nuitee
J
Jeffrey • family_with_children • us
1
I went to check in. I was told that they did not have a room because their pipes burst
2026-08-10 • via Nuitee
B
Bonnie • couple • us
1
I would like a refund. They told us the water main broke come to find out that it was shut down gor
Pros:

The hotel was shut down for trafficking!! We lost are money that we paid!

Cons:

The hotel was shut down

2026-08-10 • via Nuitee
K
Kenneth • couple • us
1
New owners are despicable
Pros:

Young lady working the desk was polite and poised considering the new owners left her to tell 300 people they had no rooms. Hotel had closed

Cons:

Arrived at hotel and was told they were sold last week. They said they would refund immediately so we could go elsewhere (didn't happen). This all on Hall of Fame weekend,

2026-08-08 • via Nuitee
W
Wes Mccauley • solo_traveller • us
1
Pros:

Absolutely nothing.

Cons:

Seeing there was no towels, wash clothes, soap, cups, wifi, elevators, no t.v and we weren't advised of none of these, it was a horrible exp. And they wont agree to refund me what a joke. Do not waste ur money.

2026-07-25 • via Nuitee
W
Wes Mccauley • solo_traveller • us
1
Terrible exp. What a rip off.
Pros:

No t.v in room, no wifi, no elevators, no towels or wash clothes, no soap, no cups, no one answers phone and went dwn twice to see no one at desk. Really shitty exp.

Cons:

Everything.

2026-07-24 • via Nuitee