Palette Heritage Scindia Ghat formerly East View

Hotels
6.2 (85 reviews)
CK 7/148/155,Near Sankata Mata Mandir, Sindhya Ghat Near Temple , Varanasi , in

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Non-smoking throughout
Shared lounge/TV area
Shared kitchen
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Great location
Cons:
Room denied on arrival
Some negative aspects not detailed

Categories

Cleanliness
6.86
Many reviews praised the cleanliness, particularly the bathroom which was described as 'unexpectedly neat, clean and shiny'.
Service
7.33
Multiple guests highlighted the excellent hospitality and friendly staff throughout their stay.
Location
7.37
The location was repeatedly noted as very central and convenient to major activities and attractions.
Room Quality
6.82
Rooms were mentioned as spacious, clean, and well-decorated, contributing to a good experience.
Amenities
4.85
Amenities were not specifically mentioned; assumed standard for this hotel tier.
Value for Money
4.81
No specific comments on value; assumed standard quality for this hotel tier.
Food and Beverage
4.86
Food options were indirectly mentioned but lacked detailed review; assumed standard quality for this hotel tier.
Overall Experience
6.73
Overall positive experiences were shared, with a few complaints but an overall recommendation.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 19:54

Property Description

Prime Location Near Ghats

Comfortable Rooms with Modern Amenities

Delicious Continental Breakfast Provided

Book now at Palette Heritage Scindia Ghat and experience the perfect blend of comfort and convenience amidst the cultural hub of Varanasi.

Important information:

This property will not accommodate hen, stag or similar parties.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Check-in and check-out hours:

Location

Guest Reviews

6.2
Based on 85 reviews
Cleanliness: 6.86
Service: 7.33
Location: 7.37
Room Quality: 6.82
Amenities: 4.85
Value for Money: 4.81
Food and Beverage: 4.86
Overall Experience: 6.73
S
Samuel solo_traveller lu
10
The location was very central to all activities in Varanasi and 4 minutes to the ghats. staff nice
Pros:

The location was very central to all activities in Varanasi and 4 minutes to the ghats. All the staff were very friendly and helpful. Even before I arrived, I was receiving WhatApps messages from satff with updates on Varanasi and places to see. Also, information on getting to them. On arrival in Varanasi, all I did was call the hotel ( Ajay). Due to the many thousands of visitors ( afternoon check-in ), the streets in the immediate are closed to taxis and cars. I was dropped about 1 kilometre away from the hotel. With the help of staff on the phone ( language barrier ), I was on a rickshaw within 3 minutes. A WhatsApp I received from Marhadev earlier advising me you need to carry small change when using a rickshaw. If you give a large note, eg, 500 rupees, you will not get change. I was quoted 100 rupees. In the meantime, satff sent me a WhatsApp with a photograph of the young lad that would meet at St George's Church who helped me with the luggage. Got to the hotel booked in. Refreshed. Meet up with satff again. Anything you want to know, both staff had d Marhadev have their fingertips. Also, I received continuous Whatspps from with info of things to do and see. I thoroughly enjoyed my stay. My room was lovely. Clean and fresh. Getting around, Google maps work well, even in the narrow walkways around Varanasi. On the day I left ( 07h00), Ajay arranged for 1 of the young lads to assist me with my luggage. This time, only the short walk to St George's Church. I was in a taxi within 2 minutes and at the airport by 08h00. I highly recommend palette It's all the contious support and friendlyness of all the staff that makes the stay very special. I will return.

2025-08-17 via Nuitee
N
Nikola family_with_children in
10
Pros:

Located in the ghat of ganga Har Har Mahadev awsum view from hotel.love the view

2025-07-30 via Nuitee
A
Amit Tiwari couple in
10
“It was really neat and clean. The toilet bathroom was unexpectedly neat, clean and shiny.
Pros:

Humble Behavior of Host.
“It was really neat and clean. The toilet bathroom was unexpectedly neat, clean and shiny. A.C. was working very good. The beds were superb. Each...”
Feel like home to live there.

2025-07-27 via Nuitee
S
shukla family_with_children in
1
Pros:

Nothing horrible experience

Cons:

On arrival room denied

2025-07-07 via Nuitee
extended_group in
10
The hospitality was excellent, the aesthetics unique and I would highly recommend it to everyone.
Pros:

The hospitality was excellent, the aesthetics unique and I would highly recommend it to traveI had very positive experience. Staff were extremely helpful and pleasant. And I will definitely stay there again. everyone. it's an amazing environment with great hospitality. I also prefer this. The staff are so cooperative with the best gesture.

2025-07-06 via Nuitee
A
Ankur young couple in
10
My room was spacious, Clean and well decorated. staff was very friendly attentive
Pros:

I recently stay in EAST VIEW H HOTEL . My room was spacious, Clean and well decorated. staff was very friendly attentive and went above to ensure my stay was comfortable.Place was very good near to GHATS, manikarnika ghat & there are many good place to eat and also property provide best local food.

2025-07-02 via Nuitee
K
Kumar solo traveller in
10
Nice budget stay with good location near ghat
Pros:

Nice budget stay with good location near ghat

This is a budget hotel.quite decent with amenities such as kettle if you ask them. Breakfast options although not many was tasty. Dinner was also very good. The location was very good. Just in 10 minutes walking distance is kashi vishwanath temple.
There is a narrow lane for the hotel, loading and unloading the luggage can be a hassle if there are many bags. The hotel and the rooms does look excellent .

2025-06-05 via Nuitee
A
Anonymous solo traveller in
10
staff were exceptional , ghat area had a calm atmosphere
Pros:

staff were exceptional , ghat area had a calm atmosphere and was not overcrowded, restaurants served varied cuisines: Indian and other restaurants a variety of and oriental well cooked food . The rooms were furnished in a thoughtful and elegant manner, and were scrupulously cleaned by the room attendants who did a first-class job, The private lounge staff were exceedingly helpful as was the concierge. Oh and the two pieces of free laundry per day was a very nice touch. A wonderful experience.

2025-06-05 via Nuitee
V
Vineel solo traveller au
10
I’ll be staying longer—because thehotel isn’t just a place to sleep; it’s a destination in itself.
Pros:

What truly set this experience apart was the sense of history that envelops the hotel. A special thank you to all the in-house historian, who spent two hours personally walking me through the rich legacy of the hotel. Having worked there for over years his stories, insights, and passion brought the walls of the hotel to life. It was like walking through time, guided by someone who had lived it.

I only stayed couple of days, and it wasn’t nearly enough. I didn’t want to leave. Next time, I’ll be staying longer—because thehotel isn’t just a place to sleep; it’s a destination in itself.
proximity of scenic places and all the staffs are so welcoming, helpful, kindhearted and always smiling. Wonderful and tasty food. Even those working in the restaurant are too good. The atmosphere is clean, pure and soothing to the body, mind and soul. It has been a marvellous experience in staying in that 5 stars hotel and gives us the taste of palatial feelings. i am really amazed by the grandeur and beauty of the artistic decor of the hotel. The heritage tour was awesome.

2025-06-02 via Nuitee
D
Dharmendra group gb
10
Exceptional hospitality and welcoming staff. The hotel is in an amazing historic building.
Pros:

Exceptional hospitality and welcoming staff. The hotel is in an amazing historic building. Great location. Location of breakfast and some of the choices. Nice Indian selection and food. Proximity of scenic places and all the staffs are so welcoming, helpful, kindhearted and always smiling. They always give good advice. I am really impressed by all the people working in this Hotel. Wonderful and tasty food. Even those working in the restaurant are too good. The atmosphere is clean, pure and soothing to the body, mind and soul. It has been a marvellous experience in staying in that 5 stars hotel and gives us the taste of palatial feelings. The sitarist and the guy playing the flute are so enchanting and enhance positiveness in the atmosphere. I am really amazed by the grandeur and beauty of the artistic decor of the hotel. The heritage tour was awesome.

2025-05-31 via Nuitee
O
Om young couple br
10
amazing experience overall!!!
Pros:

i really enjoyed my stay here, the location was also good. and the staff was very polite and approachable. food was also great and rooms were quite good. would definitely recommend! near ghat on ganga river har har mahadev

2025-05-21 via Nuitee
R
Rishesh family with young children in
10
The comfort and service provided at this price are excellent. Would definitely recommend for budget
Pros:

The hotel is suitable for all kinds of travelers. Quiet, well-maintained, and with good facilities. A great choice! The comfort and service provided at this price are excellent. Would definitely recommend for budget travelers!

2025-04-28 via Nuitee
B
Brijesh family with young children in
1
property did not let me stay
Pros:

Property did not let me stay

Cons:

property did not let me stay

2025-04-21 via Nuitee
D
Dr family with young children in
9
Great place to stay at the Ghats
Pros:

I loved the location. Set at the banks of Maa Ganga ..all temples closeby, including Kalbhairav mandir and Kashi Vishwanath. The rooms were very comfortable. And absolutely well kept and clean. We specially loved the food. The cook was amazing. Pandeyji, he would cook fresh order so he took a little time but everytime the food was sumptuous and delicious, just the right amount of everything. Including spices/ oil and varied cuisines all alike were great!

Cons:

Like every place , this too had a slight temporary downside of the TV connection not working which was an issue with my 10 year old. Else we really had very little to complaint about.

2025-04-21 via Nuitee
A
Anupam family with young children in
10
Everything. Warm welcome, speedy check in. The room was clean and the beds comfortable.
Pros:

Everything. Warm welcome, speedy check in. The room was clean and the beds comfortable. The bathroom was clean with amenities provided.

2025-04-07 via Nuitee
D
Daniil solo traveller il
5
wonderful location and hotel building. 3/10 communication and caring
Pros:

design, room fascilities,

Cons:

staff communication, overbook, canncelled booking

2025-04-02 via Nuitee
K
Kapur young couple in
1
Bad
Cons:

They refused to give room

2025-03-20 via Nuitee
S
Sushil solo traveller in
9
Superb
Pros:

Location
Service
Food
Value for money
Eco-friendly

Cons:

Nothing really. Beyond expectations

2025-03-17 via Nuitee
Y
Yadav solo traveller in
10
Exceptional
Pros:

It was such an amazing hostel! The staff was so welcoming and the room had a beautiful view of the city. It is a hostel that I will choose also in my future trips to Varanasi.

Cons:

Room was a bit small, but it was ok.

2025-03-09 via Nuitee
V
Vishu family with young children in
4
Disappointing
Pros:

Property was nice , clean and good view

Cons:

I don’t recommend for family , and Got food poison after eating worst food tasteless

2025-03-05 via Nuitee