The Modern Stays

No one responsible was present, and nobody would open the door. When I arrived, a person who was neither an employee nor the owner, but some acquaintance left in their place, didn’t know where to place me and gave me the wrong room, and the person it had been assigned to came in. The owner insulted me very severely over the phone, shouting at me with great aggression after telling me that he had sent me the details (the password) via Booking message. And he did, but right at 5:00 PM (!), the check-in time (!). But I had already told him in advance that I didn’t have internet in Canada, and he ignored that message.
On top of that, the place is hard to find because there’s no signage and the entrance is very small, the shower doesn’t work well, they don’t put a towel in the room and you have to guess that you’re supposed to take one from the bathroom, and the entrance is very dangerous (some steep stairs immediately after a door, and the door mechanism for entering the password doesn’t work).

Ningún responsable estaba presente y no abría la puerta nadie. Al llegar, una persona que no era empleada o propietaria, sino algún conocido que dejó a cambio, no sabía dónde ubicarme y me dio una habitación equivocada, y entró la persona a la que le había sido asignada. El propietario me insultó muy gravemente por teléfono gritándome con una gran agresividad tras decirme que me había enviado los detalles (la contraseña) por mensaje de Booking. Y lo hizo, pero justo a las 17:00 (!), hora del check-in (!). Pero yo le había avisado previamente de que no tenía internet en Canadá e ignoró ese mensaje.
Además de eso, el lugar es difícil de encontrar porque no hay nada señalizado y la entrada es muy pequeña, la ducha no funciona bien, no ponen toalla en la habitación y uno tiene que adivinar que hay que cogerla en el baño, la entrada es muy peligrosa (unas escaleras con mucha pendiente inmediatamente después de una puerta, el mecanismo de la puerta con el que se introduce la contraseña falla con frecuencia, siempre pasa luz por la puerta de la habitación y por las ventanas, etc..

Tout

Le manque de personnel sur place

The door is too hard to unlock

The AC, the beds, no toilet paper

La douche

la collaboration envers les clients. si tu rencontre un problème, ça sera grave pour toi. même si tu fait appel, personne ne répond pas

Le frigo puait, mais vraiment. Il y avait une odeur absoluement nauséabonde, dès qu’on l’ouvrait, ça sentait dans toute la cuisine. C’est vraiment long avant que l’eau change de température, j’ai même cru que l’appartement n’avait pas d’eau chaude (j’ai attendu un bon 5 min pour laver ma vaisselle et l’eau était toujours pas chaude), les finitions de travaux sont un peu bâclé, les portes vitrés cachent bien les visages, mais pas les silhouettes, j’aimais que les lumières soient automatiques, mais voir la lumière s’allumer à cause de la vitre dès que quelqu’un allait au toilette la nuit était désagréable. Notre fenêtre de chambre donnait sur la rue Hochelaga et on entendait tout c’était mal isolé (dans l’appart c’était relativement correct et bien isolé). C’est très bien qu’il y ai un robot ménager intelligent, mais qui fonctionne pendant la nuit alors qu’il cognait dans la porte de quelqu’un, assez désagréable. Il faisait très humides dans les espaces communs et il n’y avait pas de savons dans la salle de bain. Je n’écris pas tout ça pour dénigrer l’établissement, même que je vous le recommande et je pourrais y retourner éventuellement, mais ce serait des points à améliorer !

The place was a bit far from the subway (but you can check that before you book obviously), but if you dont mind walking its not that bad!

The time of check-in (5pm) and check-out (10am)

The temperature in the kitchen, common area and shared bathroom was a little uncomfortable, reaching 33 C. It would probably be good to somehow additionally close the roof of the house, since the apartment is on the second-to-last floor and the sun heats the ceiling so much that the air conditioners cannot cope. By the way, there were no problems in the room with air conditioning.

Do not stay here under any circumstances if safety and basic support from the host matter to you.
We stayed for one night and the experience was extremely uncomfortable and unsafe. The internet did not work despite the listing advertising “high speed internet”. An air conditioner made a loud noise, released smoke, and left the common area smelling strongly of smoke. The property became very hot, the fan in one room stopped working, and there was no hot water at night or the next morning.
However, the worst part was not only the broken facilities, but the complete lack of care from the host. When we raised these issues, no serious effort was made to resolve them or make us feel safe or comfortable. Instead, we were told “it’s all very unfortunate” and “you can figure it out though I have no doubt about it”, followed by an inappropriate emoji.
The area also felt extremely unsafe for visitors. We parked legally on the street as instructed, and a member of our group was verbally abused by nearby residents. They yelled at her, questioned why we were there because of our Ontario licence plates, and came so close that she feared she may be physically hit. This completely ruined our evening and made us feel unsafe returning to the property.
When we later raised our concerns again, the host sent an incredibly offensive message saying they did not want to “waste time” and suggested a “mental institution” may be better suited for us.
This was one of the worst experiences we have had. The property had multiple serious issues, the host was dismissive and insulting, and the surrounding area did not feel safe at all as visitors from outside Quebec. I strongly recommend avoiding this accommodation.