City Heart Hotel

Hotels
8.8 (338 reviews)
13 Zurab Zhvania (former Dzmebi Zubalashvilebi) , Tbilisi City , ge

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Family rooms
Laundry
Airport shuttle
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
No shower cabin
Small room size

Categories

Cleanliness
8.78
Reviews indicated the rooms were clean and well-maintained.
Service
9.25
Staff was frequently described as warm, kind, and attentive.
Location
9.29
The hotel is centrally located, near many attractions.
Room Quality
8.74
Rooms were described as functional, though some were small.
Amenities
8.27
Some amenities needed update, but basic necessities were provided.
Value for Money
8.73
Overall value appreciated, especially for a three-star hotel.
Food and Beverage
8.28
No specific feedback, assumed standard for this hotel tier.
Overall Experience
9.05
Overall, guests had a pleasant experience, meeting their expectations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 17:50

Property Description

Convenient Location
City Heart Hotel, nestled in the vibrant Mtatsminda district of Tbilisi City, offers easy access to iconic landmarks like Rustaveli Theatre and Freedom Square, perfect for exploring the city's cultural treasures.

Comfortable Accommodation
Experience comfort and convenience in our well-equipped rooms featuring modern amenities such as air conditioning, flat-screen TV, and free WiFi. Enjoy a relaxing stay with our attentive room service and 24-hour front desk assistance.

Delicious Breakfast and Nearby Attractions
Start your day with a delicious buffet breakfast before heading out to explore nearby attractions like Tbilisi Opera and Ballet Theatre and the National Botanical Garden of Georgia. Unwind in the hotel's proximity to points of interest like Tbilisi Concert Hall and Saint George's Armenian Cathedral.

Book your stay at City Heart Hotel for a memorable experience in Tbilisi City!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.8
Based on 338 reviews
Cleanliness: 8.78
Service: 9.25
Location: 9.29
Room Quality: 8.74
Amenities: 8.27
Value for Money: 8.73
Food and Beverage: 8.28
Overall Experience: 9.05
P
Pivizara • couple • kz
10
Приятно
Pros:

Как дома чисто уютно

Cons:

Лесница

2026-08-08 • via Nuitee
Z
Zhanar • solo_traveller • kz
10
Pros:

понравилось все. мы бронировали 2 номера на компанию. нам все понравилось . Тамара и Нина были очень вежливые и приятные. советую всем кто хочет не шумный отдых

2026-08-03 • via Nuitee
Z
Zhanar • couple • kz
10
Pros:

Замечательный отель. Удобное расположение на тихой улице, ночью тихо , нет шума с улицы. Все достопримечательности в шаговой доступности. Сытные вкусные завтраки. В номере все чисто. Девочки на ресепшене Тамара и Нина просто замечательные. Все наши мелкие просьбы выполнялись моментально. Мы остались в восторге от этого небольшого отеля и не пожалели о выборе

2026-08-03 • via Nuitee
G
GIORGI • couple • ge
7
2026-08-02 • via Nuitee
Ахметов • solo_traveller • kz
10
2026-07-25 • via Nuitee
Y
Yeliz • couple • tr
7
Konumu güzeldi o yüzden olumsuz yanlarını görmezden geldik.
Pros:

Merkeze yakın olması, Gürcistan genelinde az rastlanır gülen çalışanların olması.

Cons:

Kahvaltı çeşitliliğinin az olması ama en önemlisi yatağımızın çok rahatsız olması.

2026-07-25 • via Nuitee
K
Kira N. • solo_traveller • ee
7
Prime location, nice room. Do not sign up for breakfast.
Pros:

The hotel is centrally located and the room is very nice. A/C worked great.

Cons:

The construction of the shower is weird, it is not separated from the rest of the bathroom, so, when you shower you basically flood the entire space.
I was also disappointed with the breakfast.

2026-07-24 • via Nuitee
N
Narin • couple • se
8
2026-07-22 • via Nuitee
C
Christopher • solo_traveller • jp
8
2026-07-21 • via Nuitee
I
Inga • couple • de
8
Pros:

Hotel liegt sehr Zentral, ruhige Lage. Personal, oder Besitzer hat an vieles gedacht- das Bett sehr komfortabel und bequem; Hygiene Artikel im Zimmer, Minibar… Personal sehr nett

Cons:

Sauberkeit im Badezimmer.

2026-07-21 • via Nuitee
I
Iuliia • couple • ge
10
2026-07-20 • via Nuitee
E
Elena • solo_traveller • pl
10
Pros:

Świetna lokalizacja, przytulne i czyste pokoje, miła obsługa.

2026-07-20 • via Nuitee
R
rujin • solo_traveller • cn
8
Pros:

位置离景点都很近，老板很好

2026-07-19 • via Nuitee
T
Ting • family_with_children • no
4
2026-07-17 • via Nuitee
E
Edyta • couple • pl
10
2026-07-16 • via Nuitee
G
Grigoryan • couple • am
6
Комната маленькая и узкая , еда завтрака была не первой свежести
Pros:

Местоположение

Cons:

Завтрак был ужасный

2026-07-16 • via Nuitee
C
Catalina • extended_group • ro
7
Pros:

The hotel is relatively well-located, just 10 minutes from the downtown shopping area. The room seemed quite clean and featured newer furniture. Unfortunately, there was a lot of noise in the hallway. The so-called hotel is actually just a renovated floor within an apartment building. My room had a window facing a balcony used as a storage area for the kitchen, resulting in noise and odors in the morning.

Cons:

The bathroom had a wall-mounted shower; washing up caused water to spread all over the room, and the lack of proper drainage slope meant the floor didn't dry by morning. The worst part was the breakfast—the same food six days in a row: frankfurters, boiled eggs, fried eggs, and two types of cold cuts similar to frankfurters. There was a small salad (tomatoes and lettuce), plus only one type of tea and instant coffee. If you're staying for just a day or two, I think it's fine for the price—I benefited from a Booking.com member bonus.

2026-07-15 • via Nuitee
K
Kirakosyan • solo_traveller • am
9
Pros:

We like the staff, they are very kind.
Location near the central street

Cons:

The breakfast is poor, but the first day it was much better than the second

2026-07-15 • via Nuitee
C
Celin • couple • no
10
2026-07-15 • via Nuitee
Z
Zhassulan • couple • kz
6
2026-07-13 • via Nuitee