City Heart Hotel

Hotels
8.8 (289 reviews)
13 Zurab Zhvania (former Dzmebi Zubalashvilebi) , Tbilisi City , ge

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Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Room service
Family rooms
Fax/photocopying
Ironing service
Car hire
Non-smoking throughout
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
No shower cabin
Small room size

Categories

Cleanliness
8.78
Reviews indicated the rooms were clean and well-maintained.
Service
9.25
Staff was frequently described as warm, kind, and attentive.
Location
9.29
The hotel is centrally located, near many attractions.
Room Quality
8.74
Rooms were described as functional, though some were small.
Amenities
8.27
Some amenities needed update, but basic necessities were provided.
Value for Money
8.73
Overall value appreciated, especially for a three-star hotel.
Food and Beverage
8.28
No specific feedback, assumed standard for this hotel tier.
Overall Experience
9.05
Overall, guests had a pleasant experience, meeting their expectations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 17:50

Property Description

Convenient Location
City Heart Hotel, nestled in the vibrant Mtatsminda district of Tbilisi City, offers easy access to iconic landmarks like Rustaveli Theatre and Freedom Square, perfect for exploring the city's cultural treasures.

Comfortable Accommodation
Experience comfort and convenience in our well-equipped rooms featuring modern amenities such as air conditioning, flat-screen TV, and free WiFi. Enjoy a relaxing stay with our attentive room service and 24-hour front desk assistance.

Delicious Breakfast and Nearby Attractions
Start your day with a delicious buffet breakfast before heading out to explore nearby attractions like Tbilisi Opera and Ballet Theatre and the National Botanical Garden of Georgia. Unwind in the hotel's proximity to points of interest like Tbilisi Concert Hall and Saint George's Armenian Cathedral.

Book your stay at City Heart Hotel for a memorable experience in Tbilisi City!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 2 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible on site (reservation is not needed) and charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.8
Based on 289 reviews
Cleanliness: 8.78
Service: 9.25
Location: 9.29
Room Quality: 8.74
Amenities: 8.27
Value for Money: 8.73
Food and Beverage: 8.28
Overall Experience: 9.05
E
Elina • couple • lv
6
2026-06-18 • via Nuitee
T
Timur • solo_traveller • il
2
Pros:

Хорошо расположение, находится в центре.

Cons:

Комната маленькая негде развернуться хорошо было бы это на двоих человек. Стола нет шкаф маленький , кондиционер плохо работал холодильник шумел.

2026-06-18 • via Nuitee
A
Anush • solo_traveller • am
5
2026-06-17 • via Nuitee
A
Anush • solo_traveller • am
5
2026-06-17 • via Nuitee
Эдуард • solo_traveller • tr
10
Pros:

Чистота в номере,в ванной комнате

Cons:

В комнате для 3 гостей очень мало места. Но про это мы знали. Если вы на авто есть большая проблема с парковкой.
И немного непонятно инженерное решение в душевой, вода сливается в слив по середине комнаты разделенной стеклом душ/унитаз, так вода при купании сливается практически под унитаз. Хотя было достаточно поставить небольшой валик отделяющий слив и территорию унитаза)))(на фото красной линией отметил где приклеить буртик.
это сообщение для администратора гостиницы.)

2026-06-16 • via Nuitee
V
Vitor Hugo • solo_traveller • pl
10
Muito boa acolhida.
Pros:

A localização é excelente, próximo do que é mais turístico, tendo o Parlamento, como referência próxima. O staff, muito atenciosos, ajudando em tudo que lhe é perguntado. O quarto confortável, café da manhã estilo caseiro. Excelente. Caso possa retornar, ficarei no mesmo hotel.

Cons:

Sem comentários. Tudo transcorreu de forma excelente..

2026-06-16 • via Nuitee
M
MGonzalez • solo_traveller • es
7
Hotel renovado
Pros:

La situación y el baño.

Cons:

La tardanza en hacer el Booking, aunque eramos un grupo de 9 personas fue algo caótico y hacía mucho calor mientras esperábamos en la recepción.

2026-06-14 • via Nuitee
L
Lusik • extended_group • am
6
2026-06-14 • via Nuitee
L
Lejla • solo_traveller • ba
7
2026-06-14 • via Nuitee
M
Monette • solo_traveller • fr
10
Pros:

Emplacement à proximité des centres d’intérêt . Belle chambre spacieuse, propre .
L’hôtel est situé dans une rue calme. Le personnel est acceuillant et serviable.

2026-06-12 • via Nuitee
P
Papaliagkas • solo_traveller • gr
9
Pros:

Πολύ καλή αισθητική προσεγμένο ξενοδοχείο σε κεντρικό σημείο χωρίς όμως να έχει φασαρία

Cons:

Το ντους ήταν ανοιχτό που σημαίνει ότι τα νερά στο πάτωμα δεν τα αποφευγεις

2026-06-12 • via Nuitee
A
Anton • solo_traveller • de
6
Хороший бюджетный вариант если в отеле требуется только спать и завтракать.
Pros:

Расположение супер. Отзывчивый персонал. Удобная кровать. Дешево.

Cons:

В завтраке кофе только растворимый. В душе нет перегородок, то есть душ и туалет не разделены ничем, в итоге там накапливается сырость. Номер был на первом этаже, дверь в коридор с холлом, слышимость хорошая, постоянный шум оттуда немного мешал.

2026-06-09 • via Nuitee
B
Barbi • solo_traveller • hu
8
Pros:

At a good place, the city centre is nearby. The room was nice.

Cons:

Bad communication. The receptionist didn't understand our request regarding breakfast. If you get a room on the 1st floor you need to step .

2026-06-06 • via Nuitee
L
Lesley • solo_traveller • gb
10
Pros:

I liked everything but especially the staff who were all so helpful and friendly. Nini in particular was outstanding and went out of her way to assist with getting a taxi on independence day, preparing an early breakfast for me which was delicious and making me feel at home. I would recommend this hotel 100% .

Cons:

I liked everything.

2026-06-05 • via Nuitee
V
Valentina • solo_traveller • it
8
Pros:

Camera pulita e moderna a 10 minuti dal centro. Staff cordiale e simpatico.

Cons:

La colazione era solo salata e non c era nulla di dolce

2026-06-03 • via Nuitee
E
Elif Selcan • couple • tr
7
Genel olarak çok güzeldi çalışanlar güler yüzlüydü ve temizdi.
Pros:

Çalışanlar güler yüzlüydü ve çok yardımcı oldular 1 gece kaldığımız için diğer olanakları ile ilgili bir bilgim yok fakat odamız gayet temizdi.

Cons:

Çok dikkatimden kaçtığı için görmemişim yokuş yukarıda kalıyor olması biraz zorladı.

2026-06-02 • via Nuitee
E
EIRINI • couple • gr
6
2026-06-02 • via Nuitee
Y
Yana • couple • ua
1
Pros:

Только локация

Cons:

Грязные номера, никакой шумо изоляции слышно каждый шорох в коридоре потому на самая то деле жто не Отель это Хостел формата отеля.
Завтрак отвратительный и не свежий, абсолютно не соответствует тому я видела на сайте.
На замечания что хлеб деревяный сотрудница забрала его из корзины и заменила на ровно такой же положив его голыми руками.
Короче это были самые худше потраченные деньги которые не стоили такого обслуживания!

2026-06-01 • via Nuitee
E
Elena • extended_group • ua
10
Чудово
Pros:

Все сподобалось, чисто, комфортно, смачний сніданок

2026-05-31 • via Nuitee
H
Hovassapian • solo_traveller • am
7
2026-05-31 • via Nuitee