City Heart Hotel

Hotels
8.8 (234 reviews)
13 Zurab Zhvania (former Dzmebi Zubalashvilebi) , Tbilisi City , ge

listing image 1
Show all photos
Children allowed

Facilities

Non-smoking rooms
Air conditioning
Room service
Family rooms
Fax/photocopying
Ironing service
Car hire
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
No shower cabin
Small room size

Categories

Cleanliness
8.78
Reviews indicated the rooms were clean and well-maintained.
Service
9.25
Staff was frequently described as warm, kind, and attentive.
Location
9.29
The hotel is centrally located, near many attractions.
Room Quality
8.74
Rooms were described as functional, though some were small.
Amenities
8.27
Some amenities needed update, but basic necessities were provided.
Value for Money
8.73
Overall value appreciated, especially for a three-star hotel.
Food and Beverage
8.28
No specific feedback, assumed standard for this hotel tier.
Overall Experience
9.05
Overall, guests had a pleasant experience, meeting their expectations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 17:50

Property Description

Convenient Location
City Heart Hotel, nestled in the vibrant Mtatsminda district of Tbilisi City, offers easy access to iconic landmarks like Rustaveli Theatre and Freedom Square, perfect for exploring the city's cultural treasures.

Comfortable Accommodation
Experience comfort and convenience in our well-equipped rooms featuring modern amenities such as air conditioning, flat-screen TV, and free WiFi. Enjoy a relaxing stay with our attentive room service and 24-hour front desk assistance.

Delicious Breakfast and Nearby Attractions
Start your day with a delicious buffet breakfast before heading out to explore nearby attractions like Tbilisi Opera and Ballet Theatre and the National Botanical Garden of Georgia. Unwind in the hotel's proximity to points of interest like Tbilisi Concert Hall and Saint George's Armenian Cathedral.

Book your stay at City Heart Hotel for a memorable experience in Tbilisi City!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 2 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible on site (reservation is not needed) and charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.8
Based on 234 reviews
Cleanliness: 8.78
Service: 9.25
Location: 9.29
Room Quality: 8.74
Amenities: 8.27
Value for Money: 8.73
Food and Beverage: 8.28
Overall Experience: 9.05
S
Sopromadze • couple • ge
10
2026-02-14 • via Nuitee
E
Esra • family_with_children • tr
9
2026-01-29 • via Nuitee
S
Sopromadze • solo_traveller • ge
10
2026-01-28 • via Nuitee
Z
Zeynep • family_with_children • tr
7
Merkeze yürüme mesafesinde fiyat/performans bir yer
Pros:

Sahibi misafirperverdi. Bütün ilgisi için teşekkür ederiz öncelikle. Odanın tasarımı ve konumu güzeldi. Temizlik yeterliydi.

Cons:

Biz 4 kişilik odada kaldık. Oda gibi olan kısımda hava soğuktu. Kapı ile dışarı açılan bir yerdi ama kapı kilitliydi. Camdan bakılan yer bir avluydu. Dağınık bir yerdi. Pencereler açılmıyordu. Çarşaflarda da delikler vardı. Yürüme zorluğu çeken kişiler için ana yoldan dik bir yokuşu çıkıncaki yoldaydı otel. Biz bilmediğimiz için annem için sorun oldu.

2026-01-26 • via Nuitee
U
Umut • couple • tr
5
2026-01-25 • via Nuitee
İSMAİL TOLGA • couple • tr
10
2026-01-20 • via Nuitee
A
Arzu • extended_group • az
9
Pros:

Расположение очень удобно, номер чистый аккуратный. Есть все что нужно посуда светильники и многое другое. Персонал очень хороший во всем помогали. Если приеду еще раз обязательно снова в этот отель

2026-01-19 • via Nuitee
A
Anakreon • extended_group • ru
10
Pros:

Everything was excellent

2026-01-19 • via Nuitee
Алена • extended_group • kz
10
Pros:

Удобное расположение и очень милый персонал

2026-01-19 • via Nuitee
M
Melisa • extended_group • tr
10
2026-01-15 • via Nuitee
D
Diego • solo_traveller • it
8
Pros:

Location, nice spacious room, kindness of the staff, good quality/price ratio

Cons:

Smell of damp in the bathroom (which was clean), inevitable in bathrooms without windows; no breakfast was available, even though the description says otherwise; common areas very limited

2026-01-12 • via Nuitee
B
Bogdan • solo_traveller • ru
10
2026-01-10 • via Nuitee
C
Cristina • couple • it
9
Bello!
Pros:

Le signore sono gentilissime!
Posizione in pieno centro!

2026-01-08 • via Nuitee
P
Pelin • couple • fi
9
Pros:

Excellent location and very friendly staffs.

Cons:

Nothing.

2026-01-05 • via Nuitee
Топайкин • family_with_children • ge
6
2026-01-04 • via Nuitee
A
AYLİN • couple • tr
2
2026-01-03 • via Nuitee
Şule Nur • couple • tr
10
Çok konforlu stressiz bir tatil geçirdim
Pros:

Konumu çok merkezi idi her yere yürüyerek ulaşım mümkün oda modern ve yeni olarak dizayn edilmişti ve temizdi sahibi çok tatlı güler yüzlü ve anlayışlı biri ve sorunlarımızı çözüme kavuşturdu.

Cons:

Beğenmediğim bişey olmadı

2026-01-03 • via Nuitee
K
Krupina • couple • ge
10
2026-01-03 • via Nuitee
R
Rolav • solo_traveller • ae
10
A perfect city center experience
Pros:

I really loved my stay at this hotel , very sweet friendly lady the owner she made me feel comfortable during my stay also the location is so central and perfect near all tourist attractions, clean room and quiet space .

Cons:

Nothing , all perfect .

2026-01-01 • via Nuitee
H
Hüseyin • solo_traveller • tr
4
Fiyat performans şehirin merkezinde odam çok küçüktü ama gerçekten temizdi.
Pros:

Müdüre hanımın yardımcı olması ve tutumu çok güzeldi.

Cons:

Su problemi yaşamamız 2 gün ve check-in saatinin geç olması ilgilenilmemesi üzdü.

2026-01-01 • via Nuitee