MPalace Hotel KL

Hotels
7.7 (1279 reviews)
97 Jalan Tuanku Abdul Rahman , Kuala Lumpur , my

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
Soundproof rooms
See all facilities

Review Highlights

Pros:
Clean and comfortable
Friendly staff
Good location
Cons:
No parking facilities
Water heater not functioning
Issues with breakfast service

Categories

Cleanliness
7.34
Multiple mentions of cleanliness with issues on air conditioning and water heater not functioning.
Service
8.62
Positive remarks about friendly staff and helpful service, although some staff could be more professional.
Location
8.84
Consistently rated positively for strategic location with close access to public transport and amenities.
Room Quality
7.6
Issues noted with room temperature control and comfort levels, but generally acceptable.
Amenities
7.13
Criticism about lack of certain amenities like parking and breakfast options.
Value for Money
7.79
Value perceived as decent, though some perceived high pricing for amenities.
Food and Beverage
6.64
Mixed reviews on food quality and breakfast availability.
Overall Experience
7.61
Overall satisfaction was moderate with room for improvement in several areas.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 08:31

Property Description

Convenient Location
Situated in the heart of Bukit Bintang district, MPalace Hotel KL provides easy access to popular landmarks such as Bank Negara Malaysia Museum and Pavilion Kuala Lumpur.

Modern Amenities
Enjoy complimentary WiFi, a 24-hour front desk, and concierge service during your stay at this 3-star hotel. Stay active at the on-site fitness centre.

Nearby Attractions
Explore nearby attractions like Islamic Arts Museum Malaysia and Berjaya Times Square. Don't miss out on visiting Kuala Lumpur Convention Center just a short distance away.

Book your stay at MPalace Hotel KL now to experience comfort and convenience in Kuala Lumpur.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:

Property Policies

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 12 years old stay for MYR 50 per person per night when using an existing bed.
    Children from 13 years old to 17 years old stay for MYR 80 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.7
Based on 1279 reviews
Cleanliness: 7.34
Service: 8.62
Location: 8.84
Room Quality: 7.6
Amenities: 7.13
Value for Money: 7.79
Food and Beverage: 6.64
Overall Experience: 7.61
J
Johar • family_with_children • my
9
Pros:

clean and good location

Cons:

Parking at a different place.

2026-03-14 • via Nuitee
M
mfhsb • family_with_children • id
8
2026-03-14 • via Nuitee
R
romzi • couple • my
9
2026-03-13 • via Nuitee
A
Adam • solo_traveller • no
9
2026-03-12 • via Nuitee
A
ABDUL RAHMAN • family_with_children • my
10
Pros:

Nice place to stay

Cons:

No

2026-03-12 • via Nuitee
A
amin • family_with_children • my
8
Pros:

Nice room , big and clean

Cons:

Too long waiting for check in

2026-03-09 • via Nuitee
M
Mohamed Shuhail • couple • lk
10
2026-03-05 • via Nuitee
E
Erzsebet • family_with_children • de
5
2026-03-05 • via Nuitee
J
Jasman • family_with_children • my
9
2026-03-05 • via Nuitee
D
Deena Ramzee • family_with_children • my
10
Pros:

Staff is very good and friendly..

2026-03-05 • via Nuitee
D
Dzulkeefli • family_with_children • my
8
2026-03-03 • via Nuitee
S
Salawaty • family_with_children • my
10
Pros:

Bilik bersih dan selesa

2026-03-02 • via Nuitee
K
Khairul Nizam • extended_group • my
8
2026-03-01 • via Nuitee
M
Maryam Jamilah Binti • family_with_children • my
9
2026-03-01 • via Nuitee
N
Noor • family_with_children • my
8
2026-02-26 • via Nuitee
N
NURUL • couple • my
5
cek barang2 dalam bilik dahulu..ada yang tak okey ade yang ok
Cons:

bedekatan dgn mall

2026-02-22 • via Nuitee
A
Abdul • family_with_children • my
5
Suppose 4 adult in family room to have 2 card keys....only 1 is to ????????
Pros:

Location

Cons:

1 room 4 adult ...but 1 room key....very stupid sistem n very hard to go in back to room....

2026-02-22 • via Nuitee
M
Muhammad • couple • my
10
2026-02-14 • via Nuitee
S
SITI ZULAIKHA • family_with_children • my
6
Cons:

Room dont have frigde to put our drinks.

2026-02-14 • via Nuitee
A
Abdul Karim Bethan • solo_traveller • my
8
Most people
Pros:

Paid luggage storage, up to a day storage

Cons:

No paid luggage storage

2026-02-14 • via Nuitee