Cozy House Hotel

Hotels
15/1 улица Бол. Бейшеналиевой , Prigorodnoye , kg

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Facilities

Shopping on site
Television in common areas
Front desk (limited hours)
Express check-in
Free wired internet
Self parking (surcharge)
Airport transportation - pickup (surcharge)
Airport transportation - drop-off (surcharge)
Offsite parking discounted rates available
Internet access
See all facilities

Review Highlights

Pros:
Helpful staff
Great location
Clean rooms
Good value for money
Cons:
Issues with air conditioning
Small bathrooms
Dirty carpets

Categories

Cleanliness
7.94
Guests appreciate the cleanliness but have noted issues such as a dirty carpet.
Service
8.91
The staff has been described as extremely helpful and caring.
Location
8.95
The hotel is conveniently located near the city center and airport.
Room Quality
7.4
Rooms are modern but some reports of small spaces and issues with temperature control.
Amenities
8.43
Fully equipped rooms with high-quality amenities.
Value for Money
8.39
Guests feel the price is reasonable for the level of service and amenities.
Food and Beverage
7.94
Breakfast is diverse but the availability of certain items was inconsistent.
Overall Experience
8.41
Overall positive experience despite minor inconveniences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-19 20:00

Property Description

Convenient Location
Located in Prigorodnoye, Cozy House Hotel offers a peaceful retreat with easy access to nearby attractions.

Comfortable Accommodations
Indulge in air-conditioned rooms with free WiFi, private bathrooms, and modern amenities for a relaxing stay.

Exceptional Service
Enjoy free airport shuttle service, daily breakfast options, and helpful staff fluent in English and Russian throughout your stay.

To make your reservation and experience hospitality at its finest, book your stay at Cozy House Hotel now.

Important information:

This property will not accommodate hen, stag or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 02:00 PM

Location

Guest Reviews

Cleanliness: 7.94
Service: 8.91
Location: 8.95
Room Quality: 7.4
Amenities: 8.43
Value for Money: 8.39
Food and Beverage: 7.94
Overall Experience: 8.41
M
MANUCHEHR • solo_traveller • tj
10
2026-07-01 • via Nuitee
N
Nazarkhotun • solo_traveller • tj
9
2026-06-29 • via Nuitee
N
Norazita • couple • my
9
2026-06-27 • via Nuitee
B
BOHDAN • family_with_children • ua
9
2026-06-19 • via Nuitee
L
Liliya • couple • ru
8
2026-06-18 • via Nuitee
H
HONG • extended_group • us
8
2026-06-17 • via Nuitee
N
Nina • couple • id
8
2026-06-15 • via Nuitee
Альбина • solo_traveller • kz
10
2026-06-15 • via Nuitee
S
Sokolov • solo_traveller • kz
9
Pros:

The receptionist lady was very cute and helpful

Cons:

Was unable to charge my device while I was away

2026-06-13 • via Nuitee
S
Sait • couple • tr
8
2026-06-12 • via Nuitee
Каримов • couple • kg
9
Нет большого зеркала в комнате
Pros:

Персонал хороший вежливый, Ширин администратор отзывчивый. Отель хороший,

Cons:

За все время ни разу не убрали комнату, не заходили убрать мусор, поправить постель И так далее
Завтрак шведский стол но очень скромный

2026-06-11 • via Nuitee
K
kz • couple • kz
1
Pros:

Бронировали номер в Cozy Hotel через Booking. На фото и в описании был номер с одной двуспальной кроватью для двоих, именно такой номер мы и резервировали. Но по приезде нас заселили в совершенно другой номер — с тремя отдельными детскими кроватями. Сам номер выглядел неприятно и совсем не соответствовал фотографиям на сайте.

Когда я спустилась к администратору и попросила заменить номер на тот, который был забронирован, она отнеслась абсолютно безразлично. Сначала просто молчала, потом сказала, что других номеров нет, и снова продолжила сидеть без каких-либо объяснений или попытки помочь. Ни извинений, ни желания решить ситуацию не было.

В итоге нам пришлось ночью, около 3 часов, забрать деньги и уехать искать другой отель в незнакомом городе. Очень неприятный опыт. Не рекомендую этот отель из-за плохого сервиса и отношения к гостям.

2026-05-25 • via Nuitee
J
James • solo_traveller • at
6
Pros:

Was nice to stay in a private room with a private bathroom after a few days in yurts. The shower was warm and had good pressure, bed was pretty comfy and there was a TV we connected to Netflix.

Location was also pretty good. Right next to the Bazaar and nearby a few nice restaurants.

All in all, reasonable value for money.

Cons:

Looking too closely around the room, you can see it's not super clean. Also had a bit of a funky smell. Some staff were lovely, while others were a bit difficult. They gave someone else access to someone else's room as well while we were there.

2026-05-24 • via Nuitee
B
Briony • couple • ca
10
Recommended - clean, comfortable & friendly staff
Pros:

Very comfortable beds, helpful friendly staff and very clean! Thank you for a great stay

2026-05-24 • via Nuitee
G
Gyorgy Nagy • solo_traveller • hu
10
2026-05-24 • via Nuitee
B
Bernard • solo_traveller • fr
10
Pros:

Very clean and well situated near Osh Bazar.
Staff very friendly and helpful
Very recommanded place

Cons:

Nothing bad

2026-05-16 • via Nuitee
B
Bernard • solo_traveller • fr
10
Pros:

Clean, comfortable, quiet.
All you need is in the room.
Staff is helpful if needed.

Cons:

Nothing... All is fine !

2026-05-13 • via Nuitee
W
wiem • couple • fr
8
2026-05-13 • via Nuitee
Z
zhanara • couple • ae
8
2026-05-05 • via Nuitee
M
Mikail • couple • tr
7
Kalınabilir ama başka yerlere de bakmanızda fayda var.
Pros:

Kahvaltı güzeldi

Cons:

Temizliği pek iyi değildi. Kat hizmeti de öyle.

2026-05-04 • via Nuitee