The Gatsby Hotel

Hotels
7.4 (949 reviews)
135 East Houston Street , New York , us

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Good location
Polite staff
Free drinks
Cons:
Cleanliness issues
Noise from the street
Small rooms

Categories

Cleanliness
6.36
Several reviews mentioned issues with cleanliness, including hair and dirty spots left in rooms.
Service
7.83
Guests generally found the staff to be polite and helpful, though there were a few mixed remarks.
Location
8.87
The location received very positive feedback, with many highlighting proximity to public transport and attractions.
Room Quality
6.82
Feedback indicated some concerns about room quality, including noise and small size.
Amenities
7.35
Amenities such as free coffee and water were appreciated, but lack of laundry and other facilities noted.
Value for Money
7.31
The pricing relative to the location is decent, but some guests felt the experience didn't meet their expectations.
Food and Beverage
7.86
Complimentary drinks were well-received, but options for dining were limited.
Overall Experience
6.83
Overall, guests had mixed feelings but appreciated the location and amenities despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 05:29

Property Description

Convenient Location
Modern Room Amenities
24-Hour Front Desk and Concierge Services

Immerse yourself in the vibrant Lower East Side at The Gatsby Hotel. Enjoy modern amenities like a work desk and flat-screen TV in every room. Take advantage of our 24-hour front desk and concierge services for a hassle-free stay. With Bloomingdales just a short walk away, and iconic landmarks like the Empire State Building within reach, your New York City adventure begins at our doorstep. Book now to experience the perfect blend of comfort and convenience.

Important information:

When booking more than 5 rooms, different policies and additional supplements may apply.

Nightly resort fee includes high speed internet access, two water bottles daily, and a login to Press Reader for the newspaper or magazines of your choice.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.4
Based on 949 reviews
Cleanliness: 6.36
Service: 7.83
Location: 8.87
Room Quality: 6.82
Amenities: 7.35
Value for Money: 7.31
Food and Beverage: 7.86
Overall Experience: 6.83
O
oliver • solo_traveller • de
1
Rattenloch. Zimmer im Keller mit einem 50 cm mal 50 cm großen Fenster. Klimaanlage kaputt. Konnte da nicht schlafen. Hor
Pros:

Nichts

Cons:

Rattenloch. Zimmer im Keller mit einem 50 cm mal 50 cm großen Fenster. Klimaanlage kaputt. Konnte da nicht schlafen. Horror. Personal Rezeption aggressiv und unehrlich.

2026-07-25 • via Nuitee
Y
Yasin • couple • fr
8
2026-07-24 • via Nuitee
D
Dow • solo_traveller • us
5
Fair
Pros:

Close to my destination

Cons:

NO ICE MACHINE!

2026-07-24 • via Nuitee
R
Rachel • couple • gb
1
Disappointed and cold.
Pros:

Location was close to subway links for both downtown and uptown manhattan.

Cons:

The rooms were very small. There was no safe. It was a very noisy property. The bathrooms were outdated and there was no hot water, so we had to request a change. The receptionist informed us the water requires 10 minutes to heat up, however it still remained cold after 30 minutes. This experience was so bad we requested a change to the sister hotel on Orchard street. This hotel was much the same except the water did come to a mild temperature after 10 mins. Overall a really poor experience and bad value for money - avoid at all costs!!

2026-07-23 • via Nuitee
R
Roxana • solo_traveller • ar
5
Por ese dinero hay muchos hoteles mejores
Pros:

Hotel con servicio de agua y cafe disponible 24 hs.

Cons:

No hay en recepcion alguien idóneo para hacer check in. Estuve más de 1 hora esperando que resuelvan porque no tenían red de Internet.
Vuelves de andar todo el día y no limpiaron el cuarto.

2026-07-21 • via Nuitee
S
Sergey • solo_traveller • il
8
2026-07-21 • via Nuitee
M
Monika • couple • it
8
2026-07-21 • via Nuitee
O
Oleksandr • solo_traveller • us
8
2026-07-20 • via Nuitee
J
Jonas • solo_traveller • us
5
Pros:

Friendly staff, great location, comfortable bed

Cons:

No working a/c, room in the basement, price

2026-07-20 • via Nuitee
A
Amelia • couple • us
6
Great location, sufficient room, mediocre service, don't come in the rain.
Pros:

The view from the room was nice. The room was an adequate size and the location was very convenient. There was tons in walking distance to explore. Some of the staff members were friendly, helpful and knowledgeable. I appreciated the luggage storing service.

Cons:

The phone in the room didn't work. The pillows were huge and uncomfortable. The bed was lumpy. The blinds over the window let in a bright boarder of light while you sleep--bring an eye mask. The towels were minuscule. Very few amenities were provided with the room. The wifi provided was unstable. Some of the staff members were not knowledgeable, friendly or helpful. Once it began to rain, the internet went down completely. They caused a traffic jam in the lobby as guests were not able to be checked in until the rain stopped. Some folks who had traveled from overseas were asked to sit on their own luggage for at least an hour waiting for their rooms. There must be a better way to handle an obstacle as predictable as rain.

2026-07-20 • via Nuitee
B
Brian • family_with_children • de
5
A decent stay that could have been better.
Pros:

Nice location, helpful staff.

Cons:

Tv had only channel - plugs in the room were not working and were not fixed despite asking. Rooms and bathrooms are in strong need of renovations.

2026-07-20 • via Nuitee
M
Matias • couple • pa
9
Pros:

The location

2026-07-19 • via Nuitee
N
Nathan • extended_group • gb
8
2026-07-18 • via Nuitee
A
Akorede • solo_traveller • us
8
2026-07-17 • via Nuitee
A
Ana • solo_traveller • es
6
2026-07-17 • via Nuitee
J
Jo Goodman • solo_traveller • gb
10
2026-07-14 • via Nuitee
F
fabio • couple • br
7
custo benefício ok
Pros:

Localização e preço razoável, em uma região bem suja da cidade. Ao lado do metrô. Bom pra quem não quer gastar muito e relevar esses pontos

Cons:

Limpeza ruim, sem café da manhã.

2026-07-13 • via Nuitee
E
emma • solo_traveller • us
7
Lower East Side adjacent
Pros:

My son says, "it was fine, you know, suited the purpose" 21 year old perspective. Bed was comfortable, clean, liked the complimentary coffee/tea downstairs

Cons:

The air conditioner was a bit loud

2026-07-13 • via Nuitee
E
Emre • couple • tr
5
Beklentimi yükseltmediğim için ihtiyacımı karşıladı. Daha iyi olabilirdi.
Pros:

Konumu gayet iyiydi. Metroya yürüme mesafesinde.

Cons:

Odanın penceresi açılmıyor ve içeride devasa bir klima var. Sürekli klimanın çalışması gerekiyor, bu da sürekli gürültü demek. Yedek tuvalet kağıdı konulmamıştı.

2026-07-11 • via Nuitee
T
Thomas McGarvie • couple • us
8
Enjoyable and Easy
Pros:

Great Location very central to Hip Bars / Cafes / Restaurants LES & EVillage with the F train only 1/2 Blk walk also the Staff were very attentive and the Amenities @ the Gatsby inc Fresh Brewed Coffee and Hot water in their Kitchen area all day and selection of Cool Drinks Sodas at reasonable prices . My wife and I stayed for 5 nights with our room serviced every day with fresh linens etc . Awesome view of Manhattan city life from out room on 6th flr .

Cons:

Rooms are on the smaller size for 2 people although good value and fine for short stays

2026-07-11 • via Nuitee