Sun Garden Hotel

Hotels
7.7 (41 reviews)
Intersection of Meilong Road and Minfeng Road, Minzhi Street , Shenzhen , cn

Free
Children allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Services
Cons:
No one speaks English at all.

Categories

Cleanliness
5.63
No one speaks English at all, indicating possible communication issues regarding cleanliness.
Service
8.1
Services were noted positively.
Location
8.14
Standard quality for this hotel tier.
Room Quality
8.09
Standard quality for this hotel tier.
Amenities
8.12
Standard quality for this hotel tier.
Value for Money
8.08
Standard quality for this hotel tier.
Food and Beverage
8.13
Standard quality for this hotel tier.
Overall Experience
7.3
Mixed feelings due to language barriers, but some services were satisfactory.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-03-16 13:02

Property Description

Prime Location in Shenzhen
Enjoy the convenience of being close to top attractions like Shenzhen Civic Centre and Shenzhen Stadium.

Modern Amenities
Experience comfort and luxury with air conditioning, flat-screen TV, minibar, and free WiFi in every room.

Exceptional Services
Benefit from a 24-hour front desk, shuttle service, room service, and a delicious buffet breakfast daily.

Ready to experience the best of Shenzhen? Book your stay at Sun Garden Hotel now!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 01:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 13 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

7.7
Based on 41 reviews
Cleanliness: 5.63
Service: 8.1
Location: 8.14
Room Quality: 8.09
Amenities: 8.12
Value for Money: 8.08
Food and Beverage: 8.13
Overall Experience: 7.3
E
Enamul Haque family_with_children bd
8
2026-03-26 via Nuitee
K
Kuat family_with_children kz
7
Хорошо. Соотношение цена качество нормально.
Pros:

Рядом с вокзалом. Нам это и надо было. Сервис хороший. Есть завтраки. Есть все принадлежности

Cons:

Чуть было грязновато, но за свои деньги хорошо.

2026-03-17 via Nuitee
B
bingyi solo_traveller cn
10
2025-12-15 via Nuitee
P
P.V. solo_traveller rs
7
Cons:

No one speaks english at all.

2025-11-24 via Nuitee
Y
Yann couple fr
6
2025-11-20 via Nuitee
P
Parminderjit Singh family_with_children in
10
2025-11-06 via Nuitee
C
Cevat extended_group tr
6
2025-11-04 via Nuitee
A
ALA extended_group by
10
Pros:

Services

2025-10-23 via Nuitee
C
CHEK BOON family_with_children sg
9
2025-10-17 via Nuitee
M
Meza Taboada family_with_children pe
10
2025-10-14 via Nuitee
N
Nye Sek extended_group my
9
2025-08-27 via Nuitee
T
Timur extended_group tr
5
2025-08-27 via Nuitee
E
Eva-Maria couple hk
9
Pros:

The location was excellent, the staff very friendly and the shuttle to Shenzhen North Station is an additional plus. Specially the chef of the breakfast greeted us very friendly in good English and made sure we had everything we wanted. It was a nice way to wake up.

2025-07-28 via Nuitee
L
Le Bras solo_traveller fr
9
2025-07-12 via Nuitee
R
Radoslaw solo_traveller gb
9
2025-07-08 via Nuitee
N
Nawal extended_group fr
9
Pros:

The photos accurately reflect reality. The room is spacious and comfortable. The bathroom is well-equipped, clean, and spacious. There were no issues with cleanliness.

Cons:

The establishment itself is excellent. The only downside was the quality of service and the reception provided by the night staff.
We arrived late at night, and the front desk staff was not welcoming.
Since we do not speak Chinese, communication was difficult, and the staff showed neither patience nor willingness to facilitate the exchange, not even through translation apps.
We’ve traveled across China and understand the challenges of the language barrier, but this was the first time we were met with such visible annoyance—even exasperation (they sighed at us)—simply because we didn’t understand. No effort was made to help us find our way or communicate.
I would like to emphasize that this issue only involved the night staff. At breakfast, the person in charge was kind and welcoming, and took the time to help us understand each dish.

2025-07-01 via Nuitee
D
Daniel family with young children au
7
Good
Pros:

Good value for money, breakfast included, pretty clean and comfortable room

Cons:

Staff did not speak english at all and if they did they refused to speak it. Only the buffet attendant spoke english

2025-06-27 via Nuitee
K
Kebede young couple et
9
Superb
2025-06-04 via Nuitee
G
Giancarlo young couple cn
10
Exceptional
2025-06-03 via Nuitee
M
My review category business travellers gb
10
Exceptional
2025-04-24 via Nuitee