Cool Point Hotel

Hotels
7 (18 reviews)
Cameron Highlands , Tanah Rata , my

Facilities

Offsite parking discounted rates available
Restaurant
Family rooms
Non-smoking throughout
Front desk (limited hours)
Free wired internet
Self parking (surcharge)
Offsite parking discounted rates available
Internet access
Covered parking

Review Highlights

Pros:
Friendly staff
Good location
Ample parking
Cons:
Wet room floors
Insecure bathroom window
Soft pillows
Mosquitoes in the room

Categories

Cleanliness
5.64
Room floor and walls were wet due to condensation.
Service
8.11
The hotel staff were very kind, friendly, and helpful.
Location
8.15
The surrounding area is great, with parks and plenty of places to eat.
Room Quality
6.1
Furniture & toilet need upgrading.
Amenities
7.63
Ample parking space around the hotel.
Value for Money
7.09
Standard quality for this hotel tier.
Food and Beverage
6.64
Standard quality for this hotel tier.
Overall Experience
6.61
Standard quality for this hotel tier.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 14:55

Property Description

Convenient Location
Modern Amenities
Delicious Breakfast Options

Experience comfort and convenience at Cool Point Hotel in Tanah Rata. With a 24-hour front desk and free WiFi, your stay is sure to be hassle-free. Enjoy delicious à la carte breakfast options before exploring the nearby attractions. Book now and make the most of your trip!

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:

Location

Guest Reviews

7
Based on 18 reviews
Cleanliness: 5.64
Service: 8.11
Location: 8.15
Room Quality: 6.1
Amenities: 7.63
Value for Money: 7.09
Food and Beverage: 6.64
Overall Experience: 6.61
E
Erwin couple de
4
Pros:

Ein sehr in die Jahre gekommenes Hotel. Die Lage und das Personal war gut.
Der booking-Preis war zudem auch noch höher, als im Hotel.

Cons:

Ausstattung und Preis/Leistung

2026-01-05 via Nuitee
S
SHAMSUDIN extended_group my
5
Pros:

The hotel staff were very kind, friendly, and helpful, which made my stay pleasant. However, I noticed that the room floor and walls were wet due to condensation. I kindly suggest installing an exhaust fan system to improve ventilation, so the floor remains dry and no water droplets form on the walls.

2026-01-02 via Nuitee
Y
Yati family_with_children my
4
Pros:

Near for food

Cons:

-Window & bathroom no secure grill for safety
- Pillow too soft

2025-10-22 via Nuitee
Y
Yati family_with_children my
3
2025-10-22 via Nuitee
A
Atiqah couple my
7
2025-10-21 via Nuitee
S
Shaari solo_traveller my
7
2025-10-03 via Nuitee
R
ramli couple my
9
Glad I came to Cool Point.
Pros:

The surrounding area, only a walking distance to Taman Agro, parks and plenty of places to eat. Ample parking space around the hotel. Staff were helpful.

Cons:

The furniture & toilet need upgrading.

2025-09-28 via Nuitee
B
Badrul Hisham Shamsuddin family_with_children my
9
2025-08-19 via Nuitee
A
Abdullah family_with_children my
10
2025-08-17 via Nuitee
R
RAINMAKER extended_group fr
4
disappointing
Pros:

the single beds to be longer

Cons:

there were mosquitoes flying in the room in the middle of the night .. disturbing the sleep around the head

2025-08-06 via Nuitee
M
Muhammad Munir couple my
7
Pros:

Nice

2025-07-13 via Nuitee
M
mustaffa extended_group my
8
2025-07-09 via Nuitee
P
Prem young couple au
5
Passable
2025-07-04 via Nuitee
F
Fadli with friends my
7
Good
2025-06-03 via Nuitee
L
Li family with young children my
10
Exceptional
Pros:

The view

2025-05-30 via Nuitee
M
Muhammad young couple my
5
Passable
2025-05-18 via Nuitee
S
Salzana young couple my
4
Disappointing
Pros:

So so

Cons:

I did not like because i booked for the family room but when the time i arrived at the hotel the reception told me that the family room actually was fully book but the bookig com still booked it for me n she suggest to me to cancelled it on the spot and it too much because the rnr has confirmed the room automatically because it already the checkin time...unfortunately the reception suggest me another room which is standard room and added me an extra bed n pillow...overall im not satisfied at all with the hotel...

2025-05-03 via Nuitee
N
Nurul young couple my
8
Very good
2025-05-02 via Nuitee