City Express Suites by Marriott Silao Aeropuerto

Hotels
•
City Express
7.4 (21 reviews)
Libramiento Norte #900 B Col. El Fresno , Silao , mx

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Free
Children allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Cons:
Service responsiveness needs improvement

Categories

Cleanliness
7.5
Guests mentioned cleanliness as an area needing improvement due to the issue with towels and lack of response for an extra one.
Service
7.5
Service was rated average as some guests experienced delays in receiving requested items like extra towels.
Location
8
The hotel's location was praised, with key landmarks and public transport easily accessible.
Room Quality
7.5
Rooms were comfortable, but the incomplete provision of towels impacted guest experience.
Amenities
7.5
While amenities were satisfactory, some guests highlighted the need for better responsiveness to requests like extra towels.
Value for Money
7.5
Opinions varied on the value for money, with some guests suggesting improvements in service quality for the price.
Food and Beverage
7.5
The quality of food and beverage services was affected by slow response times, leading to mixed guest reviews.
Overall Experience
7.5
Guests had mixed experiences, with service responsiveness being a key area for enhancement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-29 08:25

Property Description

Sustainable Aparthotel Experience
City Express Suites by Marriott Silao Aeropuerto offers a unique sustainable stay in Silao, boasting an outdoor swimming pool and a serene garden for guests to enjoy.

Convenient Amenities
Guests can take advantage of free private parking, a complimentary shuttle service, and stay connected with free WiFi throughout the property. The 24-hour front desk, lift, and luggage storage ensure a hassle-free stay for all visitors.

Explore Nearby Attractions
Situated just 3 km from Bajio International Airport, this aparthotel is conveniently located near popular attractions such as the Convention Center from Guanajuato and The Mummies of Guanajuato Museum.

Book your stay now at City Express Suites by Marriott Silao Aeropuerto for a memorable and sustainable experience in Silao!

Important information:

Please note that when booking more than 10 rooms, different policies and additional supplements may apply.

Please note that 2 children under 12 years old are welcome to stay in existing beds as long as the maximum occupancy per room is not exceeded.

Check-in and check-out hours:

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

7.4
Based on 21 reviews
Cleanliness: 7.5
Service: 7.5
Location: 8
Room Quality: 7.5
Amenities: 7.5
Value for Money: 7.5
Food and Beverage: 7.5
Overall Experience: 7.5
R
Rosa • group • us
5
Passable
Pros:

We erre three and only 2 towels we call to bring extra one never responde

2025-03-27 • via Nuitee
S
Serkan • review category business travellers • tr
4
Disappointing
2025-03-11 • via Nuitee
L
Lopez • family with young children • us
10
Exceptional
2025-01-23 • via Nuitee
E
Enrique • family with young children • mx
1
Bad
Pros:

Really Like Anything

Cons:

Exactly Like Nothing

2024-12-17 • via Nuitee
C
Carolyn • solo traveller • us
5
It‘s close to the airport!
Pros:

The hotel is close to BJX airport and it offers a shuttle.
Good water pressure in the bathroom.
Free breakfast is offered (provided you don’t have to be at the airport before 6 am).

Cons:

The hotel is not close to anything besides the airport. There is no restaurant so visitors without a car must use a food delivery service.
The rooms are OK, but are very, very generic.
Staff is not bilingual, so English speaking guests could face a few problems.

2024-11-21 • via Nuitee
J
Jerome • review category business travellers • hk
2
Avoid
Pros:

Nothing

Cons:

No shuttle bus from airport despite they say there s one
More than an hour to have the key
Impossible to sleep as the highway is so noisy
Nothing around

2024-10-13 • via Nuitee
J
Jose • review category business travellers • us
1
Bad
2024-09-26 • via Nuitee
A
Alma • family with young children • us
10
Exceptional
2023-07-27 • via Nuitee
A
Avatar • review category business travellers • mx
10
Exceptional
Pros:

The design of the suite is awesome, very clean, good breakfast and cappuccino free in the machine

2023-06-05 • via Nuitee
J
Jose • young couple • mx
10
it’s a pleasure to stay in this hotel
Pros:

clean, comfortable

Cons:

close to the airport

2023-05-31 • via Nuitee
A
Anamhz555...h • family with young children • us
7
Good
2023-04-26 • via Nuitee
A
Anamhz555...h • family with young children • us
8
Very good
Pros:

The staff was amazing. I was surprised that the room had a full kitchenette. Thank you Daphne for all your help.

Cons:

The beds are a bit harder than what I like. We saw hairs on the bed, kitchen counter & bathroom vanity. The breakfast was just ok.

2023-04-26 • via Nuitee
R
Ramirez • young couple • us
10
Exceptional
Pros:

Breakfast wasn’t the best, it could be better

2023-04-10 • via Nuitee
S
Samantha • review category business travellers • us
10
wonderful stay
Pros:

everything was beautiful

Cons:

No comment

2023-03-05 • via Nuitee
J
Jose • with friends • us
10
Exceptional
2023-01-21 • via Nuitee
E
Eric • review category business travellers • mx
9
Superb
2023-01-19 • via Nuitee
D
Denisse • family with young children • us
10
Overall, I would come back and stay here in the future.
Pros:

The location was great, it was only about 7 minutes from the airport. Parking was free and staff was extremely friendly and helpful. The price was super reasonable for a family of 4. The room was clean, had hot water, was comfortable and spacious. The room had toiletries, ironing board/iron, hair dryer, extra pillows and blankets, TV, lots of plugs to charge electronics, small kitchenette, medium sized fridge, microwave, some dishes, complimentary water bottles, trash can, and coffee maker. I would recommend staying here and you also get a great view of Cristo Rey from the parking lot.

Cons:

Only thing I would say is that there is no restaurants close by. You would have to go into town which is about 10 to 15 minutes.

2022-12-27 • via Nuitee
T
Taiju • solo traveller • jp
9
Superb
2022-12-21 • via Nuitee
A
Anonymous • young couple • us
6
Pleasant
2022-12-19 • via Nuitee
M
Mariela • family with young children • us
10
Exceptional
Pros:

everything

Cons:

everything

2022-08-31 • via Nuitee