Al Khatiri Hotel

Hotels
7.5 (354 reviews)
LOT PT 1761 BANDAR BARU KUBANG KERIAN KOTA BHARU , Kubang Kerian , my

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Cons:
Unclean room
Basic amenities missing
Rude reception staff

Categories

Cleanliness
5.75
Guests reported unclean and old rooms with issues such as a smelly environment.
Service
9.25
Staff were described as helpful. However, one review mentioned rude reception staff.
Location
9.25
The location is consistently praised for being strategic and good.
Room Quality
7.25
While some guests had a good rest, there were complaints regarding worn mattresses and uncomfortable seating.
Amenities
6.75
Basic amenities were lacking, with several mentions of missing items like toiletries and no breakfast provided.
Value for Money
7.75
Considered value for money by some, but complaints about room size and facilities.
Food and Beverage
5.75
No breakfast provided; guests expressed disappointment.
Overall Experience
8.25
Overall guest experience was mixed with both positive and negative points.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 03:01

Property Description

Convenient Location: Set only 7.2 km from Kelantan Golf & Country Club, Al Khatiri Hotel is easily accessible.

Modern Amenities: Enjoy a comfortable stay with facilities like a restaurant, room service, and free WiFi throughout the property.

Comfortable Rooms: Rest peacefully in rooms equipped with a flat-screen TV, air conditioning, and private bathrooms with free toiletries.

Book now for a pleasant stay at Al Khatiri Hotel and make the most of your trip to Kubang Kerian, Kelantan.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.5
Based on 354 reviews
Cleanliness: 5.75
Service: 9.25
Location: 9.25
Room Quality: 7.25
Amenities: 6.75
Value for Money: 7.75
Food and Beverage: 5.75
Overall Experience: 8.25
H
Hanim solo_traveller my
7
2026-08-22 via Nuitee
S
souad family_with_children fr
6
Bon emplacement mais l’établissement est pas très propre
Pros:

L’emplacement.

Cons:

Poussière. Saleté , très vieillot

2026-08-21 via Nuitee
B
Balkish solo_traveller my
6
Short trip
Pros:

The location

Cons:

To improve on the cleanines

2026-08-15 via Nuitee
Z
Zatil solo_traveller my
8
2026-08-13 via Nuitee
M
MUHAMMAD SYAFIQ solo_traveller my
7
2026-08-06 via Nuitee
S
Suryanty solo_traveller my
8
Baiki shower
Cons:

Air Shower x panas sangat

2026-08-05 via Nuitee
M
mohd azli solo_traveller my
6
Pros:

Environment n facilities quite good

Cons:

Parking is not enough

2026-07-22 via Nuitee
R
Rahimin solo_traveller my
10
2026-07-22 via Nuitee
S
shaharuddin couple my
9
2026-07-20 via Nuitee
A
AFREYZ couple my
10
2026-07-19 via Nuitee
N
Nur Asreena family_with_children my
8
2026-07-14 via Nuitee
C
Chandran solo_traveller my
9
Pros:

Everything was good

Cons:

Water heater didn't work. Cold shower sucks

2026-07-10 via Nuitee
D
Dila family_with_children my
7
2026-07-09 via Nuitee
S
Suriani couple my
2
Never again. I used to stay here before for quite sometimes. It is not well maintained anymore
Pros:

Friendly staff

Cons:

I believe the bedsheet was not changed as i see food crumbs and dried body fluid! It was updside down too. I have pictures as proofs. The bathroom was dirty with a baby roach roaming around.

2026-07-09 via Nuitee
H
Hadijah family_with_children my
5
Just nice for those with little expectations and want to be near to the hospital
Cons:

They did not clean the room

2026-07-05 via Nuitee
M
Mohd Faris Affendi couple my
1
Pros:

Bilik berbau hapak , kotor

2026-07-01 via Nuitee
R
rosalin family_with_children my
5
Average
Pros:

Good value for money for a short one-day stay. The place is conveniently located with a restaurant and convenience shop nearby, which makes it easy for quick meals and essentials.

Cons:

However, there are several areas that need improvement. The bed was not comfortable, the air conditioning was not cold enough, and the carpet had visible stains. The bathroom also needs better cleaning.

2026-06-29 via Nuitee
A
Azhana couple my
10
Pros:

very close to usm
comfortable

2026-06-28 via Nuitee
M
Muhammad Ghazali solo_traveller my
5
Pros:

Location close to HUSM

Cons:

The toilet bowl cleanliness and very soft bed

2026-06-27 via Nuitee
N
Nurul Arlita family_with_children my
7
2026-06-22 via Nuitee