KL Empire Hotel USJ

Hotels
7 (43 reviews)
Jalan Usj Sentral 1 , Subang Jaya , my

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Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Family rooms
Non-smoking throughout
Front desk (limited hours)
Free wired internet
Offsite parking discounted rates available
Internet access
Japanese garden
See all facilities

Review Highlights

Pros:
Friendly staff
Suitable for short stays
Cons:
Poor cleanliness
Cockroach infestation
Faulty room amenities

Categories

Cleanliness
4.46
The hotel was dirty, with concerns over cleanliness and pests.
Service
8.93
The staff were friendly and welcoming.
Location
7.47
Location was not very convenient, nothing nearby.
Room Quality
5.42
Rooms had issues like faulty TV sound and were not well-maintained.
Amenities
7.45
Standard quality for this hotel tier.
Value for Money
7.41
Standard quality for this hotel tier.
Food and Beverage
7.46
Standard quality for this hotel tier.
Overall Experience
7.43
General experience was fair, suitable for short stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 17:05

Property Description

Convenient Location:
Benefit from our proximity to popular shopping destinations like Mid Valley Megamall and Axiata Arena, just 16 km away.

Modern Amenities:
Enjoy comfortable rooms with essential amenities, including air conditioning, flat-screen TVs, and complimentary WiFi access.

Helpful Staff:
Our friendly staff, fluent in English and Malay, are available around the clock to assist with any queries or recommendations.

Ready to experience the convenience and comfort of Empire Hotel USJ? Book your stay now and make the most of your time in Subang Jaya!

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7
Based on 43 reviews
Cleanliness: 4.46
Service: 8.93
Location: 7.47
Room Quality: 5.42
Amenities: 7.45
Value for Money: 7.41
Food and Beverage: 7.46
Overall Experience: 7.43
R
Rocy • couple • my
8
2026-02-14 • via Nuitee
K
Kalivicneesvaran Perumal • solo_traveller • my
4
Pros:

Bad cleaning and have so many cockroaches and tv sound not function.

2025-11-22 • via Nuitee
E
Ezad • couple • my
1
2025-11-05 • via Nuitee
Z
Zhuan Shern • solo_traveller • my
3
Filthy, roach infested rooms
Pros:

Location was not very convenient, nothing nearby

Cons:

The place was filthy

2025-11-03 • via Nuitee
Z
Zhuan Shern • solo_traveller • my
2
Roach infested rooms
2025-11-03 • via Nuitee
M
Moyo • solo_traveller • zw
1
Terrible hotel but the staff was very nice and friendly
Pros:

Just the staff they were friendly and welcoming

Cons:

The hotel was dirty and some customers were smoking in the rooms

2025-10-17 • via Nuitee
L
Liyana • extended_group • my
7
Pros:

Overall is okay for short staycation.

Cons:

None

2025-10-14 • via Nuitee
T
Thiagaraja • solo_traveller • my
9
2025-09-20 • via Nuitee
K
Krishnaveni • extended_group • my
1
2025-08-22 • via Nuitee
M
MOHAMAD NORFAZIZ • solo_traveller • my
7
2025-07-27 • via Nuitee
B
Bangi • couple • my
10
2025-07-06 • via Nuitee
H
Haziq • review category business travellers • my
10
Exceptional
2025-06-29 • via Nuitee
J
Jekss • family with young children • my
6
Pleasant
2025-05-18 • via Nuitee
A
Adzmir • young couple • my
10
Exceptional
2025-03-10 • via Nuitee
S
Selviekutty • young couple • my
8
Very good
2025-02-28 • via Nuitee
M
Muhammad • review category business travellers • my
7
Good
2025-01-19 • via Nuitee
W
Wye • solo traveller • my
8
Clean Room for short stay
Pros:

central location nearby to Subang Jaya and USJ. close by to LRT station. Clean Room and toilets.

2025-01-02 • via Nuitee
L
Loong • young couple • my
9
Good value for money stay!
Pros:

the location with lots of parking spaces and the comfort level is high.

Cons:

Just maybe could improve on the number of socket for charger. Only one is not sufficient.

2024-12-22 • via Nuitee
N
Nico • review category business travellers • my
9
Superb
2024-12-17 • via Nuitee
L
Lim • family with young children • my
1
Bad
2024-12-15 • via Nuitee