Cleanliness was severely criticized by guests, highlighting issues like broken stair railing and unsafe conditions.
Local staff were commended for their helpfulness and understanding, while corporate staff were accused of being terrible and fraudulent.
The hotel's location on a main and busy road with steep steps to each floor was considered inconvenient and unsafe by guests.
Mixed reviews on room quality, with some mentioning the small number of rooms per floor and others criticizing maintenance issues.
No specific mention of amenities in the reviews provided.
Guests felt deceived by the misrepresentation of the hotel as a 4-star property and expressed disappointment in the actual quality versus the price paid.
No specific mention of food and beverage services in the reviews provided.
While local staff received praise, the overall experience was heavily impacted by issues with cleanliness, room quality, location, and deceptive practices of the corporate staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-01 11:46