Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Clean and comfortable accommodations
Friendly and helpful staff
Cons:
Noise from nightclub
Misleading location information

Categories

Cleanliness
9.5
Most reviews mention cleanliness positively, but some complaints suggest better attention to detail.
Service
10
Reviews highlight the helpfulness of the staff, though some comments on communication suggest there's room for improvement.
Location
8.5
Several complaints regarding distance from city center and noise from nearby nightlife.
Room Quality
10
Rooms are generally described as clean, comfortable, and well-equipped.
Amenities
9.5
Amenities received some positive notes, although issues with restaurant availability were raised.
Value for Money
9.5
Many reviews praise good price-quality ratio despite some complaints on booking inconsistencies.
Food and Beverage
9
Mixed reviews: while breakfast is appreciated, restaurant issues were noted.
Overall Experience
10
Overall experiences tend to be positive, but noise issues impacted satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 13:54

Property Description

Luxurious Accommodation
Indulge in 4-star comfort at Igit Plaza Hotel, featuring stylish rooms with modern amenities like flat-screen TVs and air conditioning.

Exceptional Services
Enjoy top-notch services including a concierge service, room service, and a 24-hour front desk to cater to all your needs during your stay.

Delicious Dining Options
Start your day right with a delicious breakfast buffet offering a variety of options, from à la carte to continental delights.

Book your stay at Igit Plaza Hotel now for an unforgettable experience in Gyumri!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.5
Based on 235 reviews
Cleanliness: 9.5
Service: 10
Location: 8.5
Room Quality: 10
Amenities: 9.5
Value for Money: 9.5
Food and Beverage: 9
Overall Experience: 10
A
Anna solo_traveller cy
8
2026-06-27 via Nuitee
S
Samvel306260 couple am
9
2026-06-25 via Nuitee
A
Amirkhanyan family_with_children am
9
2026-06-25 via Nuitee
M
Maria couple am
10
Great stay! Staff was very nice and the it was very clean.
2026-06-22 via Nuitee
V
Vrezh solo_traveller am
7
2026-06-21 via Nuitee
V
Vishal couple in
8
2026-06-21 via Nuitee
R
Rafael couple am
10
Pros:

Շատ հարմարավետ և մաքուր հյուրանոց։ Անձնակազմը՝ բարեհամբույր, սպասարկումը՝ բարձր մակարդակի։ Անպայման կվերադառնանք։

2026-06-20 via Nuitee
S
Sergey couple am
10
2026-06-18 via Nuitee
R
Roman couple cz
10
2026-06-17 via Nuitee
P
PAVEL couple am
9
2026-06-17 via Nuitee
M
Mariam couple am
8
2026-06-15 via Nuitee
I
Inga family_with_children gb
7
В целом ок, но второй раз я бы не остановилась здесь.
Pros:

Очень приветливые ребята, большой семейный номер, достаточное количество полотенец, халатов.

Cons:

Плохая шумоизоляция, помимо этого было слышно , как течет вода по трубам в стенах-достаточно громко, чтобы не давать спать. В ванной комнате странный запах, который проникал в комнату.

2026-06-14 via Nuitee
V
Viktoria Art solo_traveller ru
7
2026-06-14 via Nuitee
K
Karapetyan family_with_children am
10
2026-06-14 via Nuitee
A
Andrey couple ru
6
Менеджер Рафаэль пытался компенсировать как мог неудобства и даже сделал скидку 50% за проживание. Если бы не этот шум т
Pros:

Новый отель с красивой лестницей и лифтом, отличным завтраком с клубникой и черешней, есть сосиски, омлет, яйца, йогурт, сухофрукты и гарниры, вкусные блинчики с мясом и сметаной.
В номере большой санузел с большой душевой кабиной, правда полотенца немного пахнут какой то химией.

Cons:

Очень шумно в номере из банкета в ресторане на 1-ом этаже, как будто музыка играет прям в номере.
Парень на ресепшен сказал что все закончится в 21-30 или в 22-00, но реально закончилось в 23-00

2026-06-13 via Nuitee
M
Melkonyan solo_traveller am
10
2026-06-11 via Nuitee
B
beyer solo_traveller fr
9
Pros:

L:emplacement la propreté

2026-06-11 via Nuitee
S
Shogher couple am
8
2026-06-07 via Nuitee
H
Hovhannes couple am
10
2026-06-06 via Nuitee
E
Elena family_with_children cy
10
2026-06-02 via Nuitee