Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Clean and comfortable accommodations
Friendly and helpful staff
Cons:
Noise from nightclub
Misleading location information

Categories

Cleanliness
9.5
Most reviews mention cleanliness positively, but some complaints suggest better attention to detail.
Service
10
Reviews highlight the helpfulness of the staff, though some comments on communication suggest there's room for improvement.
Location
8.5
Several complaints regarding distance from city center and noise from nearby nightlife.
Room Quality
10
Rooms are generally described as clean, comfortable, and well-equipped.
Amenities
9.5
Amenities received some positive notes, although issues with restaurant availability were raised.
Value for Money
9.5
Many reviews praise good price-quality ratio despite some complaints on booking inconsistencies.
Food and Beverage
9
Mixed reviews: while breakfast is appreciated, restaurant issues were noted.
Overall Experience
10
Overall experiences tend to be positive, but noise issues impacted satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 13:54

Property Description

Luxurious Accommodation
Indulge in 4-star comfort at Igit Plaza Hotel, featuring stylish rooms with modern amenities like flat-screen TVs and air conditioning.

Exceptional Services
Enjoy top-notch services including a concierge service, room service, and a 24-hour front desk to cater to all your needs during your stay.

Delicious Dining Options
Start your day right with a delicious breakfast buffet offering a variety of options, from à la carte to continental delights.

Book your stay at Igit Plaza Hotel now for an unforgettable experience in Gyumri!

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:

Location

Guest Reviews

9.5
Based on 172 reviews
Cleanliness: 9.5
Service: 10
Location: 8.5
Room Quality: 10
Amenities: 9.5
Value for Money: 9.5
Food and Beverage: 9
Overall Experience: 10
Валерия couple ru
10
2026-02-11 via Nuitee
H
Hovsep family_with_children am
10
Классный отель
Pros:

Были со семьей, брали три номера. Во всех номерах все было чисто и уютно. Современные номера с системой климат контроля. Очень уютные номера со всеми принадлежностями. Двери с электронными замками, открывали с магнитной картой. Доброжелательный персонал. Гостиница действительно 4-х звёздная, даже потянет на 5 звёзд. Вообщем буду рекомендовать своим друзьям и знакомым

Cons:

Все понравилось

2026-02-08 via Nuitee
Νικόλας extended_group cy
10
2026-01-30 via Nuitee
A
Alexei couple md
9
Pros:

Very weirdly located but fresh new hotel, very comfortable

Cons:

Noise until 10pm from the restaurant

2026-01-29 via Nuitee
T
Tatul family_with_children am
10
2026-01-23 via Nuitee
M
Mariam extended_group am
10
2026-01-20 via Nuitee
M
Maria solo_traveller cl
8
Nuevo hotel, cercano al centro.
Pros:

La relación precio calidad. Hotel nuevo. Personal amable y atento.

Cons:

El hotel tiene un salón de eventos donde celebra matrimonios, cumpleaños. Si eres sensible a la música te puede incomodar. En mi caso la celebración es durante el día hasta la media noche, después puedes dormir sin problemas

2026-01-19 via Nuitee
A
Albert solo_traveller am
9
2026-01-19 via Nuitee
M
Marine family_with_children am
8
2026-01-19 via Nuitee
M
Merouane solo_traveller ca
10
Belle surprise
Pros:

Propre et aéré, bien meublé, belle vue et très bon rapport qualité prix.

Recommande +++

2026-01-19 via Nuitee
A
Armen couple us
10
Pros:

Everything was phenomenal. Thanks Igit stuff

2026-01-19 via Nuitee
A
Anna extended_group ru
8
2026-01-19 via Nuitee
Татевик family_with_children ru
10
2026-01-19 via Nuitee
S
Sargis family_with_children am
9
2026-01-17 via Nuitee
A
Anastasia couple am
7
Нужно отрегулировать подачу воды. Проблема такая, что когда идешь в душ и включаешь воду, она течет то ледяная то кипято
2026-01-15 via Nuitee
R
Rita couple am
10
2026-01-15 via Nuitee
I
Ilya couple ru
10
2026-01-12 via Nuitee
A
Armine family_with_children ru
10
Тишина в номере (хорошая звукоизоляция). Очень вежливый и отзывчивый персонал.
Pros:

Очень уютный отель, в котором продумана каждая мелочь. Локация топовая, всё рядом, но при этом в самом номере тихо и спокойно. Завтраки — отдельная любовь, всё очень вкусно. Если ищете вариант, где вас действительно ждут, вам точно сюда. Рекомендую всем!

Cons:

-

2026-01-11 via Nuitee
I
IULIIA family_with_children cy
8
Pros:

Хороший стандартизированный отель, очень чисто и красиво. Не далеко от центра. Хорошие номера со всем необходимым. Приветливый персонал.

Cons:

Из минусов, не совсем вина отеля, но у них общая система кондиционирования и ночью из нее пошел сильный запах сигарет, скорее всего кто-то курил из гостей в номере, запах был сильным, что волосы и одежда впитали его.

2026-01-11 via Nuitee
H
Hasmik couple am
7
Pros:

I chose a superior room, which was very beautiful. The rooms, corridor and decor are new, renovated and smart.

Cons:

The matrass and pillows were not convenient, it was very cold in the bedroom. We arrived 2 hours late than the checking hour, informing the hotel beforehand, however when we arrived, the room was not ready, we waited nearly an hour. The toilet was not cleaned properly, dots were left.

2026-01-08 via Nuitee