Hilton Garden Inn Luoyang Kaiyuan Avenue

Hotels
•
Hilton Garden Inn
9 (16 reviews)
No. 257 Kaiyuan Avenue, Luolong District, Henan Pr , Luoyang , cn

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Facilities

Restaurant
Room service
Luggage storage
Safety deposit box
Facilities for disabled guests
Concierge service
Front desk (limited hours)
Free wired internet
Internet access
Reception hall

Review Highlights

Pros:
Good service
Great location
New facilities
Spacious rooms
Cons:
Smoke smell from neighboring rooms
No air conditioning

Categories

Cleanliness
8.33
Smoke smell reported from neighboring rooms, affecting overall cleanliness.
Service
9.8
Staff were helpful and attentive despite challenges.
Location
9.34
Good location near main attractions.
Room Quality
8.29
Rooms were spacious and modern but affected by smoke.
Amenities
8.82
New facilities available, but lacking air conditioning.
Value for Money
8.78
Competitively priced for the service and amenities offered.
Food and Beverage
9.33
Breakfast excellent with a lot of western options.
Overall Experience
9.3
Positive overall stay despite a few drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 18:30

Property Description

Modern Accommodations
Experience contemporary comfort with air-conditioned rooms and stylish decor at Hilton Garden Inn Luoyang Kaiyuan Avenue.

Convenient Amenities
Enjoy the convenience of on-site dining options, room service, and a 24-hour front desk for all your needs during your stay.

Easy Access to Attractions
Explore nearby attractions such as Luoyang Longmen Railway Station and Longmen Grottoes, just a short distance away from the hotel.

To book your stay at Hilton Garden Inn Luoyang Kaiyuan Avenue, visit our website or call us today!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:

Location

Guest Reviews

9
Based on 16 reviews
Cleanliness: 8.33
Service: 9.8
Location: 9.34
Room Quality: 8.29
Amenities: 8.82
Value for Money: 8.78
Food and Beverage: 9.33
Overall Experience: 9.3
S
Satorn • extended_group • th
10
Great service
Pros:

The room was quite good and met the standard you would expect from a Hilton property. However, what impressed me the most was the service.

Last night there was very heavy snowfall, and I was extremely hungry. Unfortunately, I’m not familiar with the food delivery apps here and cannot read Chinese. Two night-shift staff members, Kiki and Vicky Ma, went above and beyond to help me. They patiently assisted me in ordering food through the app and took great care of everything with genuine kindness and attention.

Their service was truly outstanding and made my stay much more comfortable and memorable. I really appreciate their help and warm hospitality.
If I have the opportunity, I will definitely come back again.

Cons:

Nothing

2026-01-20 • via Nuitee
J
Jiaxin • couple • jp
8
2026-01-08 • via Nuitee
A
Andrey • couple • kz
10
Pros:

Понравилось абсолютно всё! Отель очень современный, при этом уютный. Номера комфортные. Завтраки отличные! Сотрудники вежливые, дружелюбные. Помогали во всех вопросах, по которым мы обращались. Вобщем отель высокого класса, мы очень рады, что нам повезло в нём остановиться на время нашего отпуска!

Cons:

Есть одно маленькое пожелание. Территория перед отелем не большая, но красивая. И там нужно поставить несколько скамеечек, чтобы можно было посидеть немного и подышать воздухом после завтрака, или перед сном.

2025-12-14 • via Nuitee
O
Olguin Vianucci • family_with_children • ar
10
2025-11-21 • via Nuitee
C
chen • solo_traveller • au
7
Good
Pros:

Good location, new facilities.

Cons:

Not smoke free

2025-11-13 • via Nuitee
T
TOSHIHARU • solo_traveller • jp
10
2025-11-06 • via Nuitee
C
chen • extended_group • au
8
Pros:

设施较新

Cons:

没有特定吸烟区，到处都弥漫着烟味

2025-11-04 • via Nuitee
J
Jonathan • couple • au
5
No air conditioning but great staff
Pros:

The local staff were really helpful and attentive, and did their best to work with their company's weird policies. The Longmen grottoes are well worth visiting.

Cons:

The hotel did not have airconditioning (although it is advertised on booking.com as having AC). This was an issue because the room temperatures were in the high 20s (80s fahrenheit). We were told the reason was a strict Hilton policy to not allow AC in Autumn. However the weather was very warm and humid, so no AC was borderline intolerable. This was not an issue we experienced at other hotels on our trip. Full credit to the local staff for trying to help us though. On one night the Engineer was able to at least reduce temperatures to 25 degrees C.

2025-10-30 • via Nuitee
C
Chan • solo_traveller • hk
7
2025-10-19 • via Nuitee
A
Andrey
8
Pros:

Great hotel. Great location. New, clean with quite spacious rooms.
One thing I did not like: someone smoked in neighbour room and smoke smell came through the ventilation to my room. Because I am not a smoker it was unpleasant. Otherwise, all good.

2025-09-27 • via Nuitee
F
Felipe
10
Pros:

Lovely surroundings and close to the main attractions by taxi. Spacious rooms with modern touch. Breakfast excellent with a lot of western options.

2025-09-04 • via Nuitee
D
Diego • couple • it
9
Nice stay . Modern place. Good service.
Pros:

Modern clean location . Very good

Cons:

Nothing

2025-07-21 • via Nuitee
J
John • young couple • au
8
Very good
2025-05-14 • via Nuitee
M
Matthias • young couple • ch
8
Very good
Pros:

Modern hotel, good bed, spacious and pretty quiet rooms, friendly service personnel.

Cons:

One room was a bit smoky. We couldn’t get the laptops to connect to wifi.

2025-04-28 • via Nuitee
Y
Yen • solo traveller • sg
10
Very enjoyable stay. Highly recommended.
Pros:

Clean, comfortable.

Cons:

No room service after 9pm.

2025-04-23 • via Nuitee
J
Jiayi • group • au
9
Superb
2025-02-08 • via Nuitee