The Royal Forest - A Heartwood Inn

Hotels
9.1 (414 reviews)
4 Ranger's Road , Chingford , gb

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Facilities

Offsite parking discounted rates available
Non-smoking rooms
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Soundproof rooms
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Great location
Comfortable room
Cons:
Dirty room
Service delays

Categories

Cleanliness
7.43
Negative feedback regarding cleanliness with mentions of dirty room and bites from fleas.
Service
9.4
Mostly positive sentiment, although one negative experience with a barman.
Location
9.94
Positive comments about the location near Epping Forest and convenience.
Room Quality
9.39
Rooms praised for comfort and decor, though some critiques regarding furniture placement.
Amenities
9.42
Positive comments on extra touches in the rooms, with some amenities being well received.
Value for Money
9.38
Comments indicate that the hotel provides good value for the price.
Food and Beverage
8.93
Food quality was praised, but some issues with breakfast beverage service.
Overall Experience
8.9
Generally positive experiences shared, despite a few issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 02:43

Property Description

Luxurious Accommodation
Experience a comfortable stay in our elegantly furnished rooms equipped with modern amenities for your convenience.

Dining Excellence
Delight your taste buds with delicious meals at our onsite restaurant serving a variety of culinary delights to satisfy your cravings.

Convenient Location
Located just a short distance from popular attractions, our hotel offers easy access to explore the surrounding areas during your stay.

Book now at The Royal Forest for a delightful and unforgettable experience!

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.1
Based on 414 reviews
Cleanliness: 7.43
Service: 9.4
Location: 9.94
Room Quality: 9.39
Amenities: 9.42
Value for Money: 9.38
Food and Beverage: 8.93
Overall Experience: 8.9
A
Alistair • solo_traveller • gb
9
Pros:

Great place with lovely touches . Great food

2026-03-28 • via Nuitee
M
Michael • couple • gb
10
Exceptional.
Pros:

Everything.

Cons:

Nothing.

2026-03-27 • via Nuitee
M
mari • solo_traveller • ie
9
2026-03-25 • via Nuitee
R
Romasa • solo_traveller • br
10
2026-03-23 • via Nuitee
K
Kevin • extended_group • gb
10
Excellent hotel reasonably priced👍
Pros:

Food rooms facilities staff and location all 10/10 for what we needed
Will definitely return

2026-03-22 • via Nuitee
J
Joanne • couple • gb
9
Enjoyed it
Pros:

Very comfy bed and lovely eggs got breakfast

2026-03-21 • via Nuitee
K
Kevin • family_with_children • gb
10
Pros:

The staff were all excellent, most helpful and professional. The hotel itself was wonderful, beautifully decorated with a great atmosphere. The location is excellent within the Epping Forest with a town close by.

2026-03-21 • via Nuitee
D
Deacon • solo_traveller • gb
10
Lovely hotel and staff.
Pros:

Loved the evening meal , well cooked, good staff

Cons:

No everything fine thank you

2026-03-19 • via Nuitee
L
Lorna • solo_traveller • ca
7
Lovely room and setting
Pros:

The rooms were comfortable, welcoming and thoughtful ly decorated

Cons:

There is no lift to the second floor and no help seemed to be available to assist with carrying bags to the rooms. I'm ok to walk stairs but even with my tiny suitcase it was quite a stretch and not the best start to my stay. As I say, I was surprised under the circumstances that there was no offer to help from staff.

I also think that it's nice to have a warm friendly greeting when arriving at a hotel. The person who checked me in was not unfriendly or unprofessional but just a tad uncommunicative. Good customer service goes a long way to creating a positive impression.

2026-03-17 • via Nuitee
S
Steve • couple • gb
10
2026-03-14 • via Nuitee
M
Marie • couple • gb
10
2026-03-14 • via Nuitee
J
Jason • couple • gb
8
2026-03-12 • via Nuitee
T
Teresa • couple • gb
9
Location good reputation were the key issues for making our booking.
Pros:

Room and facilities were very good xx

Cons:

All was acceptable and to our liking.

2026-03-11 • via Nuitee
K
Karen • couple • es
9
Pros:

Lovely hotel with great staff and comfortable rooms

Cons:

Only issue was that the room had windows which didn’t open

2026-03-09 • via Nuitee
H
Hannah • family_with_children • gb
10
2026-03-08 • via Nuitee
W
Wright • couple • gb
10
2026-03-08 • via Nuitee
A
Alexander • couple • gb
10
2026-03-07 • via Nuitee
S
Stephen • solo_traveller • gb
10
Totally took me by surprise on the atmosphere and help of the staff. Truly exceptional place to stay
Pros:

Very easy to find with plenty of parking area. All the staff were exceptionally helpful and accommodating.
Room was very comfortable and pleasantly decorated.

Food was outstanding with one of the best breakfast I've had,

Cons:

Nothing

2026-03-03 • via Nuitee
R
Rachel • solo_traveller • gb
9
2026-03-02 • via Nuitee
D
David • couple • us
8
expensive, but very pleasant
Pros:

location is great, historic area with opportunities to explore . hotel restaurant was very good

Cons:

inadequate seating in room, otherwise no issues

2026-02-23 • via Nuitee