The Cloud One Düsseldorf-KöBogen

Hotels
8.7 (789 reviews)
Joachim-Erwin-Platz 1 , Düsseldorf , DE

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Pets allowed
Lift / Elevator
Bar
Non-smoking throughout
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast
Cons:
Small rooms
Missing amenities like coffee
Issues with cleanliness

Categories

Cleanliness
8.41
Several reviews noted cleanliness positively, but one mentioned issues with poor cleanliness.
Service
9.38
Overall positive sentiment about the staff's friendliness and helpfulness.
Location
9.92
Multiple reviewers praised the central location as fantastic.
Room Quality
7.87
Mixed sentiments; some found rooms small and lacking amenities.
Amenities
7.4
Amenities are lacking based on feedback about missing items like coffee machines.
Value for Money
8.86
General satisfaction with pricing relative to offerings.
Food and Beverage
8.91
Breakfast received positive remarks, but some noted it was overpriced.
Overall Experience
8.88
General satisfaction expressed, with a desire to stay again noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 23:55

Property Description

Modern Accommodations
Experience comfort in our air-conditioned rooms equipped with flat-screen TVs and modern amenities.

Convenient Location
Nestled in the heart of Düsseldorf, our hotel is just steps away from popular attractions like Königsallee and the town hall.

Exceptional Service
Our multilingual staff are available 24/7 to ensure your stay is seamless and memorable.

Book your stay at The Cloud One Düsseldorf-KöBogen now for an unforgettable experience in Düsseldorf!

Important information:

When booking 6 rooms or more, different policies and additional supplements may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.7
Based on 789 reviews
Cleanliness: 8.41
Service: 9.38
Location: 9.92
Room Quality: 7.87
Amenities: 7.4
Value for Money: 8.86
Food and Beverage: 8.91
Overall Experience: 8.88
S
Sven-Axel • couple • de
5
Pros:

Die Lage ist gut.

Cons:

Das Verhältnis von Zimmergröße zum Preis ....
Ein engeres Zimmer geht fast nicht mehr!!!
USB Steckdosen in einem modernen Hotel hätte ich erwartet.

2026-10-17 • via Nuitee
R
Ruđer • couple • hr
8
Pros:

Location is perfect! Very good rooftop, nice staff, bit to slow, but they are very kind.

Cons:

Very small rooms, but very good quality bed, if you are going to do a big shopping 🛍 you need to have a good plan in the room,

2026-10-16 • via Nuitee
B
Bevan • solo_traveller • es
1
Very disappointing experience, confirmed booking not honoured
Cons:

Very disappointing. I booked The Cloud One Düsseldorf-KöBogen and expected my confirmed reservation to be honoured. Instead, on the day of arrival I was informed that the hotel was overbooked because of a “technical error” and that I was being relocated to Motel One Düsseldorf-Hauptbahnhof.

For me, this defeats the purpose of making a hotel reservation in advance. When you select a particular hotel, you are paying not only for a room but also for the location and overall experience you have chosen.

The compensation offered for the last-minute change was a complimentary drink. Frankly, given the inconvenience of moving a confirmed guest to another property at such short notice, I found this disappointing.

I appreciate that overbooking can happen, but it shouldn't become the guest's problem. Unfortunately, this experience has significantly reduced my confidence in booking The Cloud One again.

2026-10-16 • via Nuitee
G
Gaelle • couple • be
10
Parfait
Pros:

L'accueil , l'emplacement , la literie

Cons:

Si il faut donner un côté négatif même si il n'y en a pas , une petite machine à café dans la chambre serait le top sinon rien de négatif tout est parfait

2026-10-15 • via Nuitee
A
Aram • solo_traveller • iq
10
2026-10-13 • via Nuitee
M
Mark • extended_group • hu
9
2026-10-12 • via Nuitee
H
Herr • couple • de
9
immer wieder gerne
Pros:

Lage top, Frühstück sehr gut, Personal sehr hilfsbereit und super freundlich

Cons:

mir fällt gerade nichts ein

2026-10-12 • via Nuitee
M
michaela • couple • de
8
Pros:

Lage Nähe Einkaufspassagen
Bequemes Bett und geräumiges sauberes Zimmer

Cons:

Empfohlenes Parkhaus 600m entfernt.
Preisleistung leider zu teuer

2026-10-12 • via Nuitee
S
Silvia • solo_traveller • es
9
Pros:

Ubicación excepcional. Personal agradable. Habitacion pequeña pero cómoda y con todo lo necesario.

Cons:

Relacion calidad precio un poco caro

2026-10-11 • via Nuitee
B
Britta • couple • de
8
Pros:

Die Lage ist hervorragend für einen Shopping Trip

2026-10-11 • via Nuitee
K
Kathleen • extended_group • de
8
2026-10-10 • via Nuitee
S
Sebastian • couple • de
10
2026-10-10 • via Nuitee
B
Büşra • couple • tr
3
2026-10-10 • via Nuitee
I
Ivo • solo_traveller • ch
9
2026-10-10 • via Nuitee
E
Evanthia • solo_traveller • gr
9
2026-10-09 • via Nuitee
D
Dionne • extended_group • nl
8
Heerlijk hotel!
Pros:

Tooftop

Cons:

Kussens

2026-10-09 • via Nuitee
K
Karin • couple • at
10
2026-10-09 • via Nuitee
A
Alina • couple • ro
9
Pros:

Nice hotel, very central location and great view.

Cons:

-

2026-10-09 • via Nuitee
J
Jorgejlt • couple • es
7
2026-10-08 • via Nuitee
P
Petra • solo_traveller • de
8
Eine Nacht in Düsseldorf
Pros:

Die Lage war super. 15 Min zu Fuß vom Bahnhof. Ein paar Minuten zur nächsten U-Bahn.

Cons:

Nun ja, ein Zimmer für 2 Personen gebucht und nur eine Bettdecke sowie 1×Handtücher vorgefunden. Kurze Rücksprache an der Rezetion und die fehlenden Sachen wurden gebracht. Zimmer sehr klein, für einen sehr kurzen Aufenthalt ok. 2. Etage mit Blick auf ein Einkaufszentrum und blinkender Reklame war gewöhnungsbedürftig.

2026-10-08 • via Nuitee