Capsule Inn Madrid

Hotels
7.7 (2503 reviews)
3 Travesía de las Beatas , Madrid , ES

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Luggage storage
Express check-in/check-out
Non-smoking throughout
Private check-in/check-out
Concierge service
See all facilities

Review Highlights

Pros:
Location
Staff friendliness
Cons:
Extra charges
Capsule space

Categories

Cleanliness
7.44
Cleanliness received mixed feelings, as some guests noted the common areas were clean while others mentioned discomfort with the capsule setup.
Service
8.41
Many guests highlighted that the staff was friendly and helpful, though one specific staff member received criticism.
Location
8.45
The hostel's location was frequently praised for its proximity to metro stations and touristic spots.
Room Quality
7.4
Some guests felt the capsule accommodations were cramped and uncomfortable, particularly for those on the upper bunk.
Amenities
6.93
Guests indicated that some amenities were not included in the price, such as towels and internet quality was often criticized.
Value for Money
7.39
Given the extra charges for services and some dissatisfaction regarding the quality, this area received a slightly lowered score.
Food and Beverage
7.64
Food and beverage options were not specifically mentioned, so considered standard quality for this hotel tier.
Overall Experience
7.91
Overall experience was generally positive, with some reservations about specific aspects of the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 05:04

Property Description

Central Location & Nearby Attractions
Discover the heart of Madrid at Urban Inn Madrid, just steps away from Gran Via and iconic landmarks like Mercado San Miguel.

Modern Amenities
Enjoy the comfort of air-conditioned rooms with free WiFi, along with convenient features like a kettle in every room.

Multilingual Staff and Excellent Service
Feel at home with our English and Spanish-speaking reception team, ready to assist with any inquiries and recommendations.

For an unforgettable stay in Madrid, book your room at Urban Inn Madrid today!

Important information:

Please note that we are a capsule Hotel therefore, given our facilities, it is not possible to accommodate guest with disabilities.

Please note that an additional charge of EUR 15 per capsule will apply for late check-in after midnight.

Towels and padlock are not included in the rate. Guests can rent them at the property for an additional charge of EUR 3 per unit or bring their own.

Lockers and luggage storage are included in the rate; each locker can hold two small suitcases. For security reasons, it is recommended to leave your luggage inside the locker. If the guest needs more space, they can rent additional storage at the property for an additional charge of EUR 5

The property's reception opening hours are:
-Monday to Sunday 09:00 to 21:00 hours.

24 hr Virtual reception (WhatsApp)

Please note that for all bookings made, the property requires a valid email.

We offer extra services at reception (both virtual and in person) such as towels, padlocks, and shower slippers for €3.
It is mandatory to complete the online check-in form before arrival. Without the completed form, the property will not be able to provide access to the hostel.

The check-in link will be sent via WhatsApp and will also be available through the platform where the reservation was made.This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.7
Based on 2503 reviews
Cleanliness: 7.44
Service: 8.41
Location: 8.45
Room Quality: 7.4
Amenities: 6.93
Value for Money: 7.39
Food and Beverage: 7.64
Overall Experience: 7.91
C
Cecilia • couple • pt
9
2026-10-17 • via Nuitee
Y
Young • solo_traveller • za
7
Great value for money
Pros:

Great location for a few days and sight seeing
Staff were very helpful, and capsules / beds clean

Cons:

A bit noisy during the night and interrupted sleep

2026-10-17 • via Nuitee
J
Julieta Nancy • couple • es
10
Pros:

Si

Cons:

Todo bien

2026-10-16 • via Nuitee
E
Enrique Foschiatti • solo_traveller • ar
8
Pros:

Cómodo, silencioso, cumple por lo que pagas.

2026-10-16 • via Nuitee
J
Jose • couple • es
8
Muy buena opción de alojamiento
Pros:

Hostal muy práctico con instalaciones modernas y limpias! Muy buena ubicación!

2026-10-16 • via Nuitee
M
MaGabrielaRo • couple • fr
6
Lugar céntrico pero la habitación muy ruidosa.
Pros:

Me gustó la ubicación. Está muy cerca a la estación de metro y muy centrada en general. Me pareció ok la limpieza de los baños.

Cons:

No me gustaron las cabinas. Ni las habitaciones. Tienen demasiadas cabinas por lo que entra y sale la gente a cada rato y se escucha todo. Es imposible dormir sino hasta las 2 am. La ventilación de las habitaciones no es buena y en la cabina hay un ventilador que hace demasiado ruido pero hay que prenderlo porque sino te ahogas. Cada vez que un vecino abre otra cabina se escucha todo muy fuerte y la vibración inclusive de las puertas que se deslizan.

2026-10-16 • via Nuitee
G
Gonzalez • couple • ve
9
Acorde al precio
Pros:

Es tal cual se explica, habia buena limpieza, siempre hubo papel, jabón, y siempre podias ver personal por ahi. Cero sentimientos de inseguridad.

Cons:

Que habia que tener candado para cerrar las maletas en el cajon, eso es algo que no se especifica y si no llevas candado debes comprarles unos. Las duchas de los baños no se trancan y eso da un poco de incomodidad, sin embargo yo les colocaba un poco de ropa encima y no se abrian, nunca vi a nadie abriendo una ducha que estuviera cerrada. La señal del wifi no llega tanto a la capsula.

2026-10-16 • via Nuitee
R
Rogelio • couple • gb
5
Not bad but not to recoment to stay
Pros:

Its near in the center of Madrid

Cons:

You need to pay everything the towel the lock for the locker And not included in the package so its not good

2026-10-16 • via Nuitee
O
Osiris • couple • br
3
Muito quente!!!
Pros:

Localização e limpeza.

Cons:

As capsulas eram extremamente quentes, sem.ventilação. horrivel. foi necessario dormir.com a porta entreaberta.

2026-10-16 • via Nuitee
D
Daniel • couple • gb
6
2026-10-16 • via Nuitee
C
Cardoso • extended_group • br
10
Pros:

Tudo em perfeito estado. Ótima localização

Cons:

Quando chegamos tinha uma recepcionista muito simpática de cabelo loiro uma QUERIDA. Já a outra de cabelo mais curto não podemos falar o mesmo

2026-10-16 • via Nuitee
G
Gustavo • solo_traveller • pt
8
2026-10-15 • via Nuitee
A
Arianne • couple • ca
9
2026-10-15 • via Nuitee
R
Robert • couple • ch
6
2026-10-15 • via Nuitee
I
Is-boseth • extended_group • mx
9
2026-10-15 • via Nuitee
A
Agustina • couple • ar
10
Pros:

Estaba en pleno centro de Madrid y buena relación calidad precio

2026-10-14 • via Nuitee
S
Scillieri • couple • it
9
2026-10-14 • via Nuitee
Z
ZOLTAN • solo_traveller • hu
10
2026-10-14 • via Nuitee
C
Chloe • couple • gb
7
Pros:

Good value for money, good air con and locking doors on the capsule. Capsule bed was comfortable.

Cons:

Capsule got hot at night despite fan, and strange smells in the hostel. We had to pay extra for storage of bigger bags and for a padlock which we didn’t realise.

2026-10-14 • via Nuitee
B
Bračko • family_with_children • hr
7
great location, great system and modern interior design combined with low price got me. great!
Pros:

i liked the overall interior design and the concept, the price and overall system.

Cons:

maybe you could work on inmproving the little ventilators on the capsules- they are pretty noisy, especially during the night.

2026-10-14 • via Nuitee