Piilo asobi&stay

Hotels
8.7 (4 reviews)
山中143 , Yamanakako , jp

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Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Terrace
Family rooms
BBQ facilities
Sauna
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
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Review Highlights

Pros:
Good location
Nice views
Cons:
Poor customer service
Lack of staff communication

Categories

Cleanliness
8.05
Standard quality for this hotel tier.
Service
9.05
Poor communication and management issues noted.
Location
9.55
Good location with nice views.
Room Quality
8.55
Standard quality for this hotel tier.
Amenities
8.55
Standard quality for this hotel tier.
Value for Money
8.55
Standard quality for this hotel tier.
Food and Beverage
8.55
Standard quality for this hotel tier.
Overall Experience
8.75
Mixed feelings based on views and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-19 01:28

Property Description

Scenic Views and Relaxation
Experience stunning lake views from select rooms and unwind in the hotel's sauna for the ultimate relaxation.

Modern Amenities
Enjoy air-conditioned rooms with free WiFi, private bathrooms, and complimentary bed linen and towels for a comfortable stay.

Convenient Location
Located near popular attractions like Fuji-Q Highland and Mount Fuji, with free private parking available for guests. Book your stay now for a memorable getaway!

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

8.7
Based on 4 reviews
Cleanliness: 8.05
Service: 9.05
Location: 9.55
Room Quality: 8.55
Amenities: 8.55
Value for Money: 8.55
Food and Beverage: 8.55
Overall Experience: 8.75
A
Andrew • couple • us
6
Nice views and location with room for improvement on customer service.
Pros:

Good location with needs for out stay.

Cons:

There is no staff at the property.
I was messaged by the host about having my luggage shipped to my next hotel, and when I responded to the host I did not get a response even to let me know they were unable to do the service. Bad management and communication.

2026-01-06 • via Nuitee
S
Serene • family with young children • sg
6
Pleasant
2024-11-11 • via Nuitee
T
Thanisorn • review category business travellers • th
10
Good place. I will return for sure.
Pros:

Location, Vibe, Style of the room are the great thing I love. I also like the system to check-in & check-out with no human contact. I only deal with the iPad in the reception room which is simple & easy to make it done. Everything was good all the way. I'm not sure if there was a broken thing, were there staff coming reach me for assistance or not.

Cons:

The price is high, comparing to other places around there. The rests are fabulous.

2024-07-01 • via Nuitee
K
Kevin • family with young children • jp
10
Exceptional
2024-06-18 • via Nuitee