Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Safety deposit box
Non-smoking throughout
Private check-in/check-out
Staff adhere to local safety protocols
Fire extinguishers
See all facilities

Review Highlights

Pros:
Great location
Delicious breakfast
Cons:
Reception service could improve
Some rooms are small

Categories

Cleanliness
9.64
Rooms are noted as clean and well-maintained in several reviews.
Service
8.61
Mixed feedback on service quality; some reviews highlighted unwelcoming reception.
Location
10
Consistently praised for its central location and proximity to attractions.
Room Quality
8.61
Reviews indicate rooms are sometimes small and simply furnished.
Amenities
9.13
Amenities are generally acceptable, although some specific complaints were noted.
Value for Money
9.59
Good value noted, though some suggest discrepancies in price versus quality.
Food and Beverage
9.64
Breakfast received high praise; overall food quality recognized.
Overall Experience
10
Overall positive sentiments with many guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 00:40

Property Description

Central Location
Hotel am Rathaus is conveniently located in the heart of Freiburg im Breisgau, making it easy to explore the city's attractions on foot.

Modern Amenities
Enjoy comfortable air-conditioned rooms with free WiFi, flat-screen TV, and a hairdryer, ensuring a relaxing stay.

Multilingual Staff
Our friendly staff, fluent in German, English, Spanish, and Croatian, are available 24/7 to assist you with any information you may need.

Ready to experience the charm of Freiburg? Book your stay at Hotel am Rathaus now!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 30 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.4
Based on 723 reviews
Cleanliness: 9.64
Service: 8.61
Location: 10
Room Quality: 8.61
Amenities: 9.13
Value for Money: 9.59
Food and Beverage: 9.64
Overall Experience: 10
K
Kristel • couple • be
10
Verrassend goed 👍
Pros:

Het ontbijt was uitgebreid en alle ingrediënten waren super vers.
Kamers zijn zeer modern ( domotica) met zeer goede bedden en douche faciliteit.
Parking aan hotel was goed te bereiken door te volgen routebeschrijving.
Zeer leuke bar met perfect bereide cocktails.

Cons:

Niks

2026-05-30 • via Nuitee
C
Carlos Alberto • extended_group • es
7
Educar al personal
Pros:

Ubicación, amplitud de la habitación…

Cons:

Pésima atención del recepcionista

2026-05-30 • via Nuitee
D
Dr. Ulf • couple • de
6
Ansprechendes Stadthotel
Pros:

Zentrale Lage. Super bequeme Betten. Außerordentliche Hilfe der Rezeption, die Hotelgarage zu finden, indem wir baustellenbedingt telefonisch ein Treffen an einem Ort im Stadtkern vereinbarten und vom Rezeptionsmitarbeiter zum Hotel gelotst wurden.

Cons:

Es gab keinen Föhn.

2026-05-30 • via Nuitee
R
Ronaldo Marcos • couple • br
9
Bom lugar no coração de Freiburg
Pros:

Quarto espaçoso, banheiro muito bom, café da manhã muito bom e pessoal gentil.

Cons:

A limpeza poderia ser um cadinho melhor. Mesmo não comprometendo, não havia troca de toalhas com muita frequência.

2026-05-30 • via Nuitee
H
Haasnoot • couple • nl
9
2026-05-30 • via Nuitee
E
Elvira • couple • de
5
Wer keinen Komfort im Zimmer benötigt, dann genau richtig.
Pros:

Frühstück war gut, schöne Lounge für den Abend, tolle Lage direkt neben einem sehr guten Eiscafe

Cons:

Viel zu kleine Zimmer, viel zu kleines Doppelbett, ein Balkon ohne Möbel

2026-05-30 • via Nuitee
I
Ilona • solo_traveller • ch
10
2026-05-30 • via Nuitee
R
Rosmarie • solo_traveller • ch
7
Dommage que le petit déjeuner était pas inclus dans le prix.
Cons:

Très bien situé

2026-05-30 • via Nuitee
C
Conor • couple • de
8
2026-05-29 • via Nuitee
N
Nina • couple • bg
10
2026-05-29 • via Nuitee
J
Joachim • solo_traveller • de
10
Pros:

Super Personal, sehr gutes Frühstück

2026-05-28 • via Nuitee
G
Gerhard • couple • de
10
sehr gutes Hotel in Toplage
Pros:

Die Zimmer sind groß und geschmackvoll eingerichtet
Mitarbeiter sind sehr freundlich und hilfsbereit
Das Hotel hat eine eigene Tiefgarage.
Die Tiefgarage ist derzeit wegen Bauarbeiten schwierig anzufahren.

Cons:

Im Bad (von Zimmer 203, in Vorjahr 204) ist nur 1 Handtuchhalter und der ist in einer Höhe von ca. 2,10 Meter angebracht und nur für Basketballspieler gut zu erreichen. Gut wären ein paar tiefergelegene Haken. Es hat sich trotz meiner letztjährigen Kritik nichts verbessert!

2026-05-28 • via Nuitee
A
Aslı • solo_traveller • tr
10
Pros:

Herseyi ile dört dörtlük cok beğendim konumu kahvalti çalışanlar çok memnun kaldik

2026-05-28 • via Nuitee
R
René • couple • ch
8
2026-05-27 • via Nuitee
N
Nicole • couple • de
9
2026-05-27 • via Nuitee
P
Petra • couple • de
9
Tolle und nachts ruhige Lage mitten in der Stadt.. wir kommen gerne wieder!
Pros:

Gute Betten, nachts war es sehr ruhig, nur die Kirchturmuhr war bei offenem Fenster zu hören. Freundliches und zuvorkommendes Personal

Cons:

Ich hätte mir mehr ungesüßte Müsli Zutaten gewünscht. Das ist aber Leiden auf hohem Niveau..

2026-05-26 • via Nuitee
W
Wolfgang • couple • de
10
2026-05-26 • via Nuitee
R
Rose • couple • de
8
2026-05-25 • via Nuitee
M
Monika • extended_group • de
10
2026-05-25 • via Nuitee
T
Tanja • couple • de
10
2026-05-24 • via Nuitee