Boutique En Hotel Sapa

Hotels
8.9 (647 reviews)
Ta Van , Sa Pa , vn

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Spacious rooms
Good views
Cons:
Poor cleanliness
Inconvenient location
Discrepancy in photos

Categories

Cleanliness
8.26
Several reviews noted poor cleanliness with stained towels and dirty bathrooms.
Service
10
The staff received high praise for being friendly and helpful throughout the stay.
Location
7.73
Location is mentioned as not great, with difficult access due to road conditions.
Room Quality
9.77
Rooms are spacious, comfortable, and several guests appreciated the beautiful views.
Amenities
8.72
General satisfaction with amenities, but some mentioned that not all were available.
Value for Money
8.75
Value perception mixed due to some discrepancies between photos and reality.
Food and Beverage
8.71
Breakfast was considered okay, but not all facilities were open.
Overall Experience
9.26
Overall satisfaction despite some issues with cleanliness and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 20:37

Property Description

Luxurious Accommodations
Indulge in comfort with air-conditioned rooms, each equipped with a flat-screen TV, private bathroom, and free toiletries. Some rooms even feature a terrace for stunning views.

Delicious Dining Options
Satisfy your cravings with a selection of American and British dishes at the on-site restaurant, and unwind with a refreshing cocktail at the bar.

Leisure and Relaxation
Take a dip in the outdoor swimming pool, enjoy the lush garden surroundings, or let your little ones play at the children's playground. Unwind and create lasting memories at En Hotel.

Book your stay at En Hotel now for an unforgettable experience.

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.9
Based on 647 reviews
Cleanliness: 8.26
Service: 10
Location: 7.73
Room Quality: 9.77
Amenities: 8.72
Value for Money: 8.75
Food and Beverage: 8.71
Overall Experience: 9.26
C
Christine solo_traveller fr
10
Excellent moment de detente
Pros:

Emplacement top ...la disponibilité du gérant et sa rapidité il est a l ecoute de nos demande nous avons profité de la chambre avec spa dedans ..très bien

Cons:

Petit dej.. complet mais il faut demander tout le temps des produits ..

2026-04-18 via Nuitee
I
Ivana solo_traveller cz
9
Pros:

Pohodlný moderni hotel s výhledy v blizkosti restaurací a rýžových polí, s balkonem a bazénem, se snídaněmi, které byly dostačující.

2026-04-17 via Nuitee
C
Craft solo_traveller ar
10
The staff super welcoming and friendly. Thank you team!
Pros:

The staff was really helpful and understanding, trying to help where they could. Asked for feedback back at the end of our stay and really wanted to do something with our feedback.

2026-04-17 via Nuitee
N
Nathalie couple ca
2
Extrêmement décevant, trop cher, photos mensongères, nous avions réservé une chambre de luxe et on nous a donné le nivea
Pros:

Le confort du lit

Cons:

Le manque d’accueil, facturation totale de la chambre en arrivant +7% de frais de carte de crédit, beaucoup trop de bruit de la rue, la salle de toilette dangereusement glissante avec la douche qui arrose toute la salle de toilettes , miniature piscine avec algues vertes sur les parois et pratiquement pas de place pour s’asseoir et pas de serviette pour piscine et impossible d’avoir des serviettes supplémentaires et avec seulement 2 chaises droites de cuisine. En 3 nuitées nous n’avons eu aucun nettoyage de la chambre, on a dû courir pour avoir serviettes et papier de toilette. Nous avons réduit notre séjour d’un nuit tellement c’était ridicule. On pourrait continuer avec les verres sales, miroirs sales, ustensiles, mégots de cigarettes autour de la piscine…

2026-04-16 via Nuitee
Y
yasinn solo_traveller cl
10
Pros:

The rooms are really spacious, clean and modern. The staff are very friendly and made us feel so welcome.

2026-04-16 via Nuitee
M
miray solo_traveller ca
10
Pros:

One of the best hotels I’ve stayed at. Best value for money. staff were incredible, facilities were all so great and clean.

2026-04-16 via Nuitee
V
Vanessa couple ie
8
Lovely stay, would recommend
Pros:

We booked this last minute room after a bit of a disaster with our previous home stay in Sapa.

We had a wonderful stay here, extremely comfortable, large bed, very clean and spacious room, lovely bathroom. Have nothing but good things to say about the room. They also offer a really affordable laundry service and our clothes came back extremely clean, and we had 5kg of washing after the Ha Giang loop!

Cons:

It’s about 6k out from the centre of Sapa, keep in mind for getting taxis in and out. Taxi was 200k in and out each time which we didn’t mind as there are several lovely cafes and restaurants really near the hotel so we didn’t need to go in every day.

The pool is much smaller than we thought, however was still nice to relax in.

2026-04-15 via Nuitee
M
Michael solo_traveller dk
10
2026-04-15 via Nuitee
R
richiedei solo_traveller de
10
Pros:

The room was spacious for the price I paid, didn’t expect. It was clean and cleaned everyday. The care taker is nice and friendly. I love everything. I would stay here again if I come back to Sa Pa.

2026-04-15 via Nuitee
P
porretto solo_traveller il
10
Lovely hotel. Very helpful staff!!!
Pros:

Lovely property, our room was comfortable and a great size. Bathroom was nice too, enclosed shower and hot water. Staff were lovely. We arrived late and they made sure all check in instructions were clear and easy to follow.

2026-04-15 via Nuitee
J
jesus solo_traveller no
10
Excellent option for a stay in Sapa. Highly recommend!!!
Pros:

Excellent reception service, very responsive and communicative. Provided a very useful list of places to eat and visit. Rooms very clean and well equipped. Very much enjoyed our stay.

2026-04-14 via Nuitee
R
Rena solo_traveller tr
10
Pros:

The highlight of the property will have to be the staff. Rooms are comfortable and clean, with great ammenities.

2026-04-14 via Nuitee
W
WILLMY JOSE solo_traveller ca
10
Pros:

Everything was almost too perfect. What I liked the most, however, was the staff. I really can’t emphasize enough how attentive and wonderful they are. From the warm welcome to bringing our luggage to the room, they made us feel very comfortable from the beginning.

2026-04-11 via Nuitee
F
Feme solo_traveller br
10
Can definitely recommend!!!
Pros:

The staff were excellent, so very helpful and accommodating. When we were feeling a bit sick they made us some ginger tea and honey. The bed was comfortable and shower was always hot with good pressure.

2026-04-10 via Nuitee
J
Joselin solo_traveller ru
10
Pros:

We really appreciated the helpful and friendly attitude of the staff throughout our stay — they were always polite and ready to assist with anything we needed. Room was clean and very comfortable.

2026-04-10 via Nuitee
R
Robert couple au
10
An awesome stay, in an awesome village.
Pros:

Excellent and friendly staff.
Facilities were awesome, the bed was very comfortable and the bathroom was unreal.

Cons:

Nothing.

2026-04-09 via Nuitee
G
GERALDINE family_with_children gb
8
Nice hotel and very friendly staff, I would stay again.
Pros:

The room was lovely, the building is currently under construction although this did not impact on the our stay.

Cons:

The hotel was a bit further out from Sapa than I had realised, but the village was lovely and locals very friendly.

2026-04-09 via Nuitee
A
Adames solo_traveller py
10
Pros:

The team are very helpful and They are quite given us other options that we could go to and see with our four day stay in Sapa.

2026-04-08 via Nuitee
K
Kara solo_traveller ie
6
It’s not badly priced at all but it definitely looks a lot better online than what it’s actually like. I also didn’t lov
Pros:

Cheap

Cons:

It’s nothing like the pictures at all

2026-04-07 via Nuitee
D
Díaz Villa solo_traveller il
10
The staff were incredibly attentive and thoughtful, always making sure that every detail was perfect
Pros:

The room was spotless, comfortable, and very well equipped, with everything I needed for a relaxing stay.

2026-04-07 via Nuitee