Boutique En Hotel Sapa

Hotels
8.9 (902 reviews)
Ta Van , Sa Pa , VN

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Spacious rooms
Good views
Cons:
Poor cleanliness
Inconvenient location
Discrepancy in photos

Categories

Cleanliness
8.26
Several reviews noted poor cleanliness with stained towels and dirty bathrooms.
Service
10
The staff received high praise for being friendly and helpful throughout the stay.
Location
7.73
Location is mentioned as not great, with difficult access due to road conditions.
Room Quality
9.77
Rooms are spacious, comfortable, and several guests appreciated the beautiful views.
Amenities
8.72
General satisfaction with amenities, but some mentioned that not all were available.
Value for Money
8.75
Value perception mixed due to some discrepancies between photos and reality.
Food and Beverage
8.71
Breakfast was considered okay, but not all facilities were open.
Overall Experience
9.26
Overall satisfaction despite some issues with cleanliness and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 20:37

Property Description

Luxurious Accommodations
Indulge in comfort with air-conditioned rooms, each equipped with a flat-screen TV, private bathroom, and free toiletries. Some rooms even feature a terrace for stunning views.

Delicious Dining Options
Satisfy your cravings with a selection of American and British dishes at the on-site restaurant, and unwind with a refreshing cocktail at the bar.

Leisure and Relaxation
Take a dip in the outdoor swimming pool, enjoy the lush garden surroundings, or let your little ones play at the children's playground. Unwind and create lasting memories at En Hotel.

Book your stay at En Hotel now for an unforgettable experience.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.9
Based on 902 reviews
Cleanliness: 8.26
Service: 10
Location: 7.73
Room Quality: 9.77
Amenities: 8.72
Value for Money: 8.75
Food and Beverage: 8.71
Overall Experience: 9.26
P
Petra • extended_group • de
9
Wir können euch nur herzlich weiter empfehlen!
Pros:

Herzlichen Dank für einen tollen Aufenthalt in eurem sehr schönen Hotel!
Wir haben die Tage und insbesondere euren tollen Service sehr genossen!
Ob Buchung einer Trekkingtour, einem spontanen Besuch im Herbal Bath oder kulinarischen Tipps, ihr habt alles wunderbar organisiert!

2026-09-19 • via Nuitee
O
Oliver • solo_traveller • gb
10
Pros:

The hotel, while nestled away from the bustling town center, offers unparalleled tranquility; our room was beautifully decorated, warm, and spotlessly clean; sitting on the expansive balcony, watching the golden terraces unfold during summer, felt truly ethereal; a remarkable stay, highly recommended.

2026-09-19 • via Nuitee
L
Lars • solo_traveller • ch
10
Pros:

We arrived in Sapa after a long, exhausting sleeper bus journey at 6 AM, frozen and completely drained. We honestly didn't expect much, but walking into Boutique En Hotel changed everything. The 24/7 front desk team immediately greeted us with warm smiles, took care of our heavy luggage, and miraculously let us check in early as soon as a clean room was available.

Stepping onto our private balcony for the first time felt magical-the whole valley and lush rice terraces stretched out right before our eyes in complete stillness. My wife spent hours just sipping tea and taking in the tranquil atmosphere. Later, soaking in the glass-walled bathtub with that panoramic view after a long trek was the exact therapy we needed. What made it even better? The price was significantly lower than most hotels downtown, yet the service and experience were genuinely priceless. We came in exhausted and left completely recharged.

2026-09-19 • via Nuitee
M
Mariane • solo_traveller • ie
10
Lovely spot!
Pros:

Nice facility, a little bit away from the town but we rented a bike from the En Hotel. Plus, it was a nice spot to explore outside the actual town. The hotel was near all the lovely restaurants. The overall village where En Hotel was situated have lovely people!

Breakfast is also good. Again, im not picky 🙈 they have a swimming pool overlooking the rice fields!

Cons:

N/A

2026-09-19 • via Nuitee
L
Lila • solo_traveller • us
10
Pros:

omg line up ppl!! dis hotel is literally top tier fr 😭 view is 10/10 n ngl sitting on dat balcony looking at d golden rice fields in summer had me stress free. staff treat u like family n prices r super cheap compared to center town. ngl 100/10 vibe!!

2026-09-18 • via Nuitee
S
Shaneez • solo_traveller • mv
1
Pros:

Nothing

Cons:

Our experience at this hotel was extremely disappointing. The room was untidy, the towels had an unpleasant smell, and the toilet was dirty and poorly maintained.
What concerned us even more was the way our booking was handled. After we had already checked in and paid for the rooms, the hotel attempted to have us cancel the booking. They even had misleadibg photos in the websites. This was unacceptable.
We were also required to pay upfront before being taken to our room, which we found unusual and alarming, particularly given what happened afterwards.
We had booked two rooms expecting them to be close to each other, but the hotel placed the rooms in two completely different buildings without properly accommodating our request. This was particularly disappointing and unacceptable as we were travelling together.
Because of the moldy smell we had to checkout next day even though we booked and paid for two nights. Even then, the hotel failed to compensate or refund in any way.
Overall, the cleanliness, room arrangements, payment process, and handling of our booking fell far below what we expected. The experience caused unnecessary stress and inconvenience during our trip to Sapa.
I would not recommend this hotel based on our experience. Travellers should carefully check the recent reviews and clarify the exact room, building, payment, and cancellation conditions before booking.

2026-09-18 • via Nuitee
S
Senne • solo_traveller • nl
10
Pros:

I accidentally left my handbag in the shuttle taxi when arriving late at night. Panicked, I rushed to the front desk. The receptionist was amazingly calm and professional-she tracked down the driver within 10 minutes and retrieved my bag untouched! Aside from the hero staff, the hotel itself is stunning, featuring a swimming pool with unbelievable mountain views. True lifesavers!

2026-09-18 • via Nuitee
J
João • solo_traveller • pt
9
2026-09-18 • via Nuitee
C
Cherry • couple • ph
10
Pros:

We had a really good stay at this hotel. The room was spacious and comfortable, and the bed was very comfy, which made our stay even more relaxing. If you want a relaxing place with a mountain view u must visit here. ❤️❤️❤️

2026-09-16 • via Nuitee
L
Lukas • solo_traveller • ch
10
ABSOLUTELY INCREDIBLE STAY BEST DECISION I HAD EVER TRIED!!!
Pros:

The infinity pool view is insanely gorgeous, you’re literally swimming right in front of majestic natural mountains! Staff are super friendly, always smiling and ready to help! And the price?! A TOTAL STEAL for this high quality! WE WILL DEFINITELY BE BACK SOON!

2026-09-14 • via Nuitee
M
Mikael • solo_traveller • fi
10
Pros:

Breathtaking views. Period.

2026-09-14 • via Nuitee
N
Ngoc • couple • vn
10
Pros:

Mình rất hài lòng với trải nghiệm lưu trú tại đây. Phòng sạch sẽ, gọn gàng, đầy đủ tiện nghi và đúng như mô tả. Không gian yên tĩnh, thoải mái, vị trí thuận tiện cho việc đi lại. Đặc biệt, nhân viên rất thân thiện, nhiệt tình và hỗ trợ nhanh chóng khi cần.

Một nơi lưu trú đáng lựa chọn, mình chắc chắn sẽ quay lại nếu có dịp và rất sẵn lòng giới thiệu cho bạn bè!

2026-09-13 • via Nuitee
P
princesse • solo_traveller • qa
8
2026-09-12 • via Nuitee
A
Alexander • solo_traveller • de
10
Pros:

Service, Pool, Aussicht, Umgebung und Waschservice

2026-09-12 • via Nuitee
K
Kavya • extended_group • in
10
Pros:

It was amazing .

2026-09-09 • via Nuitee
T
thinh • couple • au
10
2026-09-09 • via Nuitee
M
Mallaig • solo_traveller • fr
9
Pros:

Au milieu des rizières, dans un village typique loin de l'agitation de Sapa. Le manager de l'hôtel est extrêmement serviable et à l'écoute de nos besoins. Il donne de bons conseils de visites.

Cons:

Rien de particulier

2026-09-09 • via Nuitee
O
Oussama • couple • tn
1
2026-09-09 • via Nuitee
A
Alice • couple • fr
10
Tout était super
Pros:

La gentillesse du personnel

Cons:

L’humidité dans la chambre, mais c’était de notre faute car nous n’avions pas allumé la clim

2026-09-07 • via Nuitee
C
Cherradi • solo_traveller • ma
10
Très beau séjour je vous le recommande vivement
Pros:

L’hôtel a une vue magnifique sur les rizières ❤️
Meilleur staff ❤️🥹

2026-09-04 • via Nuitee