Hotel Boutique Casa Jade

Hotels
8.7 (313 reviews)
Calle 55 #11, entre calle 10 y calle 12, Zona Centro , Campeche , mx

Facilities

Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Non-smoking throughout
Shared kitchen
Outdoor furniture
Cleaning standards that are effective against Coronavirus
Cashless payment available
Sanitized tableware & silverware
See all facilities

Review Highlights

Pros:
Great location
Spacious and clean rooms
Cons:
Noise from the street
Maintenance issues

Categories

Cleanliness
8.69
Cleanliness was noted positively in multiple reviews.
Service
8.86
Service was mostly standard but there were some issues with responsiveness.
Location
9.2
Multiple reviews praised the hotel's central location.
Room Quality
8.35
Some rooms were spacious and clean, but noise levels and maintenance issues were reported.
Amenities
8.18
The pool was appreciated, but issues like insects and maintenance were concerning.
Value for Money
8.74
Generally considered fair given the location, but some issues reported.
Food and Beverage
8.69
Breakfast received positive remarks, but some issues with other meal services noted.
Overall Experience
8.86
Overall experience was good, but noise and some maintenance issues impacted ratings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 14:52

Property Description

Luxurious Accommodations
Hotel Boutique Casa Jade offers elegantly designed rooms with modern amenities such as flat-screen TVs, private bathrooms, and free WiFi. Some rooms even feature balconies, providing guests with scenic views and a cozy spot to relax.

Relaxing Outdoor Spaces
Guests can unwind in the hotel's outdoor swimming pool set amidst a beautiful garden, offering a tranquil oasis to escape the hustle and bustle of the city. The terrace provides a perfect setting to bask in the sun or enjoy a refreshing drink.

Convenient Location
Located just 1 km from Campeche XXI Convention Centre and 4 km from Ing. Alberto Acuña Ongay International Airport, Hotel Boutique Casa Jade is ideally situated for both business and leisure travelers looking for comfort and convenience.

Book your stay at Hotel Boutique Casa Jade now and experience luxury and relaxation in Campeche.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.7
Based on 313 reviews
Cleanliness: 8.69
Service: 8.86
Location: 9.2
Room Quality: 8.35
Amenities: 8.18
Value for Money: 8.74
Food and Beverage: 8.69
Overall Experience: 8.86
J
JOSE ANTONIO solo_traveller es
10
Pros:

Ubicación en el mismo centro, al lado de la plaza. Personal muy amable. Las dos "piscinas" La de arriba era preciosa con vistas a la torre de la iglesia. Muy bonito por dentro y habitacion grande

Cons:

Nada, estaba todo perfecto

2026-05-09 via Nuitee
S
SCBB couple fr
9
Au centre de Campeche
Pros:

Localisation centrale à deux pas du zocalo
- Possibilité de se garer dans la rue
- Grande chambre au calme sur cour
- Belle maison de style colonial

Cons:

RAS

2026-05-08 via Nuitee
S
Solene solo_traveller fr
5
Cons:

Pas d électricité dans la douche on devais avoir une ristourne qu'on a jamais eu

2026-05-04 via Nuitee
M
Marta Franceschini solo_traveller it
9
2026-05-01 via Nuitee
A
Alexandra Guadalupe couple mx
9
Pros:

El lugar está muy lindo, la decoración y muy cómodo. Buena ubicación

Cons:

No tiene estacionamiento. Las callles están solitarias por la noche lo cual no nos daba tanta seguridad y confianza dejar el coche estacionado afuera

2026-04-27 via Nuitee
C
Clive solo_traveller gb
5
Great location!
Pros:

Its location.

Cons:

Nothing in particular, but nothing to recommend it.

2026-04-20 via Nuitee
C
Cueff couple fr
1
Pros:

On aurait aimé pouvoir être reçu
Annulation de l’hébergement 2h avant pour cause panne d’électricité
Le point positif nous on donne des coordonnées pour une nouvelle location

Cons:

Annulation 2h avant

2026-04-20 via Nuitee
L
Luis couple mx
10
2026-04-20 via Nuitee
G
Gloria Guadalupe family_with_children mx
10
2026-04-18 via Nuitee
E
Eduardo couple es
8
Bonito hotel en pleno centro
Pros:

Bonito hotel en pleno centro histórico, a pasos de la plaza mayor. A pesar de ello es tranquilo. El personal es excepcionalmente amable.

Cons:

La cama es muy pequeña. Para dos personas relativamente altas resulta incómoda. La habitación es grande y permitiría sin problemas una más grande.

2026-04-09 via Nuitee
couple mx
8
2026-04-08 via Nuitee
N
Nieves solo_traveller pt
8
2026-04-06 via Nuitee
R
Roel j couple nl
10
Pros:

Mooi oud huis, leuke gemeenschappelijke binnentuin waar je even kan zitten of in hangmap kan liggen en zelfs eventueel ook kan koken!

2026-03-31 via Nuitee
J
jacob extended_group dk
9
Pros:

Great location, nice area for making dinner or relaxing

2026-03-31 via Nuitee
L
Laura couple it
7
Pros:

Ci abbiamo trascorso una notte. Stanza ampia, doccia grande. Qualche sforzo in più sui prodotti da bagno sarebbe auspicabile.
Ottima per girare a piedi la città, si trova facilmente parcheggio in strada.

2026-03-26 via Nuitee
K
Kim couple mx
8
Pros:

Location, 12 o’clock checkout

2026-03-26 via Nuitee
L
Lucy couple gb
7
Good location for exploring Campeche
Pros:

Close to centre and Calle 59.
Comfortable bed. Large room.
Various breakfast options in the cafe over the road included.

Cons:

Weak water pressure in the shower.
Room wasn’t serviced.

2026-03-24 via Nuitee
S
sa family_with_children mx
8
Pros:

LA ubicación y las respuestas rápidas en WhatsApp ayudaron mucho, además decoraron el cuarto de mis papás con motivo de su aniversario y fue muy lindo el detalle, las camas son cómodas, y la decoración muy agradable.

Cons:

creo que sería bueno mejorar la atención a clientes, por ejemplo, no nos explicaron el funcionamiento de la cerradura,que es moderna y digital, hasta que pregunte me dieron la información completa, en mensaje me habian dado la contraseña pero no encontraba donde ponerla, tampoco me compartieron la clave de wi fi, hasta el segundo día que leí unas placas pegadas solo en la entrada encontré la infromación, tampoco nos explicaron como funcionan los calentadores del baño, y en el caso de mis papás tuvieron que bañarse con agua fría. Tampoco nos dieron un tour o explicación de las instalaciones, la segunda alberca la descubrí por curiosidad y no tienen una planta de luz para emergencias ..

2026-03-23 via Nuitee
J
James couple us
9
2026-03-23 via Nuitee
X
Xochilt extended_group mx
5
Pros:

No tuvimos el gusto de llegar a hospedarnos por problemas con la electricidad, nos enviaron a otro hospedaje. Muy bonito hotel pero muy lejos del centro.

Cons:

Que me cancelaran justo a mi llegada a Campeche.

2026-03-23 via Nuitee