Hotel Boutique Casa Jade

Hotels
8.7 (332 reviews)
Calle 55 #11, entre calle 10 y calle 12, Zona Centro , Campeche , mx

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Garden
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Spacious and clean rooms
Cons:
Noise from the street
Maintenance issues

Categories

Cleanliness
8.69
Cleanliness was noted positively in multiple reviews.
Service
8.86
Service was mostly standard but there were some issues with responsiveness.
Location
9.2
Multiple reviews praised the hotel's central location.
Room Quality
8.35
Some rooms were spacious and clean, but noise levels and maintenance issues were reported.
Amenities
8.18
The pool was appreciated, but issues like insects and maintenance were concerning.
Value for Money
8.74
Generally considered fair given the location, but some issues reported.
Food and Beverage
8.69
Breakfast received positive remarks, but some issues with other meal services noted.
Overall Experience
8.86
Overall experience was good, but noise and some maintenance issues impacted ratings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 14:52

Property Description

Luxurious Accommodations
Hotel Boutique Casa Jade offers elegantly designed rooms with modern amenities such as flat-screen TVs, private bathrooms, and free WiFi. Some rooms even feature balconies, providing guests with scenic views and a cozy spot to relax.

Relaxing Outdoor Spaces
Guests can unwind in the hotel's outdoor swimming pool set amidst a beautiful garden, offering a tranquil oasis to escape the hustle and bustle of the city. The terrace provides a perfect setting to bask in the sun or enjoy a refreshing drink.

Convenient Location
Located just 1 km from Campeche XXI Convention Centre and 4 km from Ing. Alberto Acuña Ongay International Airport, Hotel Boutique Casa Jade is ideally situated for both business and leisure travelers looking for comfort and convenience.

Book your stay at Hotel Boutique Casa Jade now and experience luxury and relaxation in Campeche.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.7
Based on 332 reviews
Cleanliness: 8.69
Service: 8.86
Location: 9.2
Room Quality: 8.35
Amenities: 8.18
Value for Money: 8.74
Food and Beverage: 8.69
Overall Experience: 8.86
G
giuseppe artidoro family_with_children it
1
Esperienza pessima! Da evitare!
Pros:

Nulla, solo la posizione

Cons:

L’esperienza è stata pessima: non abbiamo mai dormito perché la stanza affacciava su una strada molto rumorosa, con musica da discoteca finì alle 5 del mattino, abbiamo chiesto un cambio camera ma non ci è stato consentito; la colazione che doveva essere compresa era inesistente; la piscina (fondamentale visto il caldo torrido) era inagibile perché in manutenzione; il lavandino e la doccia funzionavano a malapena e l’ultima mattina, all’alba, è crollato un pezzo di soffitto in camera. Per tutti questi disservizi abbiamo chiesto uno sconto che ci è anche stato negato.

2026-06-27 via Nuitee
T
Tommaso solo_traveller it
9
2026-06-26 via Nuitee
P
Pedro solo_traveller mx
10
Pros:

Un lugar hermoso y tranquilo

Cons:

El desayuno muy mal mejor no lo anuncien con desayuno. Solo una taza de cafe con una rebanada de pan bimbo viejo.

2026-06-24 via Nuitee
A
Andrea solo_traveller it
5
Pessimo in Campeche
Pros:

Posizione super centrale e stile coloniale vero

Cons:

Personale IMBARAZZANTE... la signora che si prende cura degli ospiti con un livello di scazzo che nemmeno alle poste... esperienza con distacco di calcinacci dal soffitto della camera, è venuta scocciata a vedere; ha chiamato la "padrona" penso che ha detto di non preoccuparsi e ha proposto una stanza più piccola e super calda per rimediare. Bagno con acqua della doccia con pochissima pressione e cin rubinetto del lavabo rotto.
Piscina al piano terra lurida e quella sul tetto non agibile. Al risveglio, colazione INESISTENTE, un bel tavolo all' aperto dove non abbiamo trovato nulla. Disturbata la "signora" ci ha detto che la colazione era li e potevamo prenderla. Pane tostato il giorno prima (8 fette per 20 persone) marmellata e burro per tutti dallo stesso contenitore, forse bastava per 3 persone. Caraffa di caffè e acqua. Contenitore della frutta, un melone tagliato e un ananas per tutti messo li in un contenitore di plastica. Abbiamo chiesto del latte per nostra figlia, zero latte, del succo, zero succo... NON È PER NULLA UN BOUTIQUE HOTEL... MAI VISTO UNA COSA DEL GENERE, in una struttura che in se potrebbe essere molto bella solo se gestita meglio e sistemata come si deve.
Sono un utente booking da sempre e ritengo di essere stato davvero danneggiato da un esperienza come questa. Per fortuna siamo stati solo una notte

2026-06-23 via Nuitee
T
Tony solo_traveller nl
4
Pros:

De locatie van het hotel is super, binnen de oude stadsmuren en overal dichtbij.

Cons:

Het hotel is verouderd en niet met de tijd mee gegaan.

Wij hadden dit hotel geboekt omdat er een zwembad bij zat, deze was alleen wel dicht en leeg. Kregen het idee dat ze het aan het restaureren waren.
Het bed is klein en het matras al even aan vervanging toe.
De douche was koud en gaf stroom. Om dit te verkomen hadden ze een rubberen iets over de doucheknop gedaan zodat je geen stroomschok zou krijgen.

We moesten ook nog even 2 kakkerlakken vangen en buiten uitzetten voor we konden gaan slapen.

Al met al geen beste ervaring.

2026-06-20 via Nuitee
M
Mara solo_traveller be
8
Ideaal voor 1 of 2 nachten in Campeche.
Pros:

Het hotel ligt midden in het centrum van Campeche dus ideaal! Zeer ruime kamer.

Cons:

Het personeel was vriendelijk, maar spreekt geen woord Engels. Niet super makkelijk om zo alle info bij inchecken te ontvangen.
Het ontbijt is zeer beperkt: toast en confituur.
Het zwembad op het dak was leeg en het zwembad beneden was niet al te proper.

2026-06-18 via Nuitee
G
GUSTAVO HERNAN family_with_children mx
7
MUY BUENA UBICACION PARA CONOCER CAMPECHE EN DIS DIAS Y DORMIR UNA NOCHE, PEDIR CUARTOS INTERIORES P
Pros:

LA UBICACION POR TENER RESTAURANTES Y PLAZA MUY CERCA Y ARQUITECTURA DEL LUGAR.

Cons:

EL SONIDO DE LA CONSTRUCCION DE AL LADO , HASTA LA MUSICA DE LOS ALBAÑILES SE ESCUCHABA CASI DENTRO DEL CUARTO.EL SONIDO DE LA CALLE TAMBIEN ERA MOLESTO POR ESTAR CON VENTANA A LA CALLE Y SIN BUENA PROTECCION ACUSTICA.

2026-06-11 via Nuitee
S
Stefan solo_traveller de
9
2026-06-07 via Nuitee
J
Julie solo_traveller de
9
Pros:

Das Hotel war sehr schön und die Lage super. Wir haben oft den Pool zur Abkühlung in den Abendstunden genutzt. Der Ausblick war sehr schön. Das Zimmer war weiter abgelegen und somit weitestgehend ruhig. Das Personal war sehr nett.

Cons:

Wir waren im Familienzimmer. Da das Zimmer sehr abgelegen war, war es sehr ruhig. Wenn jemand vereinzelt vorbei gelaufen war, war es sehr hellhörig durch die Dielen. Das ist aber seltener vorgekommen.
Die Badezimmer waren mit einer Tür getrennt, jedoch war die Tür relativ offen durch Schlitze, sodass es hellhörig war.

2026-05-23 via Nuitee
J
Jean-Pierre couple be
10
Chouette logement dans le centre de Campeche
Pros:

Logement situé à quelques mètres du centre de Campeche. Il y a 2 piscines dont 1 sur le toit. Chambre confortable avec kitchenette équipée. Parking aisé dans la rue.

2026-05-19 via Nuitee
Z
Zuñiga couple mx
8
Pros:

Ubicación

Cons:

TV

2026-05-18 via Nuitee
J
JOSE ANTONIO solo_traveller es
10
Pros:

Ubicación en el mismo centro, al lado de la plaza. Personal muy amable. Las dos "piscinas" La de arriba era preciosa con vistas a la torre de la iglesia. Muy bonito por dentro y habitacion grande

Cons:

Nada, estaba todo perfecto

2026-05-09 via Nuitee
S
SCBB couple fr
9
Au centre de Campeche
Pros:

Localisation centrale à deux pas du zocalo
- Possibilité de se garer dans la rue
- Grande chambre au calme sur cour
- Belle maison de style colonial

Cons:

RAS

2026-05-08 via Nuitee
S
Solene solo_traveller fr
5
Cons:

Pas d électricité dans la douche on devais avoir une ristourne qu'on a jamais eu

2026-05-04 via Nuitee
M
Marta Franceschini solo_traveller it
9
2026-05-01 via Nuitee
A
Alexandra Guadalupe couple mx
9
Pros:

El lugar está muy lindo, la decoración y muy cómodo. Buena ubicación

Cons:

No tiene estacionamiento. Las callles están solitarias por la noche lo cual no nos daba tanta seguridad y confianza dejar el coche estacionado afuera

2026-04-27 via Nuitee
C
Clive solo_traveller gb
5
Great location!
Pros:

Its location.

Cons:

Nothing in particular, but nothing to recommend it.

2026-04-20 via Nuitee
L
Luis couple mx
10
2026-04-20 via Nuitee
C
Cueff couple fr
1
Pros:

On aurait aimé pouvoir être reçu
Annulation de l’hébergement 2h avant pour cause panne d’électricité
Le point positif nous on donne des coordonnées pour une nouvelle location

Cons:

Annulation 2h avant

2026-04-20 via Nuitee
G
Gloria Guadalupe family_with_children mx
10
2026-04-18 via Nuitee