MAYAN SURF HOTEL

Hotels
7.5 (92 reviews)
Calle Principal el paredon , Puerto San José , gt

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Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Pets allowed
Massage services
Non-smoking throughout
Shared lounge/TV area
See all facilities

Review Highlights

Pros:
Amazing staff
Good location
Spacious rooms
Great value for money
Cons:
Hard mattresses
Access issues
Power and water outages

Categories

Cleanliness
7.64
Clean and well-maintained as mentioned in multiple reviews.
Service
8.61
Staff is amazing and friendly as highlighted in the reviews.
Location
7.65
Good location close to restaurants but access issues noted.
Room Quality
6.6
Rooms spacious with AC, but mattress too hard for some guests.
Amenities
7.63
AC, pool, kitchen, and WiFi available as per guest feedback.
Value for Money
7.59
Great deal for the price based on multiple positive mentions.
Food and Beverage
7.14
Free coffee available but no specific details on food quality.
Overall Experience
7.11
Mixed feelings with both positive and negative points noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 11:25

Property Description

Tropical Paradise Getaway

Beachside Relaxation: Located just 300 meters from the stunning El Paredon Beach, MAYAN SURF HOTEL is the perfect destination for beach lovers looking to unwind and soak up the sun.

Refreshing Amenities: Dive into our outdoor swimming pool, enjoy the lush garden surroundings, and take in the serene pool views while sipping on your favorite drink.

Comfortable Stay: Our guest rooms are equipped with modern amenities including air conditioning, free WiFi, and a work desk for your convenience. Some units even boast a private terrace for you to enjoy the fresh ocean breeze.

Ready to escape to paradise? Book your stay at MAYAN SURF HOTEL now for a memorable beachfront experience.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Guests under the age of 18 can only check in with a parent or official guardian.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.5
Based on 92 reviews
Cleanliness: 7.64
Service: 8.61
Location: 7.65
Room Quality: 6.6
Amenities: 7.63
Value for Money: 7.59
Food and Beverage: 7.14
Overall Experience: 7.11
S
Shani • solo_traveller • il
10
2026-05-05 • via Nuitee
L
Luis Enrique • solo_traveller • gt
8
Pros:

La atención del Personal

Cons:

Estan descuidando las instalaciones y el Mantenimiento en General

2026-05-04 • via Nuitee
E
Ellen • couple • nl
8
2026-05-04 • via Nuitee
M
Marlon • solo_traveller • gt
1
Pros:

Nothing.

Cons:

We don't have electricity for 4 hours, cockroaches in the bathroom.

2026-05-03 • via Nuitee
A
Almazan • solo_traveller • gt
1
2026-05-03 • via Nuitee
R
Rachel • extended_group • ch
6
The room was nice but breakfast was disappointing..
Pros:

The room was clean and confortable. AC was awesome!

Cons:

The breakfast service was a little bit disappointing and needs improvement. We found that the food did not look fresh and was being left out in the warm air rather than being kept at a proper, chilled temperature.
Also, maybe there wasn’t a lot of ambiance, like party recommendations etc.

2026-05-02 • via Nuitee
P
Pablo • solo_traveller • gt
10
2026-05-02 • via Nuitee
R
Ruby • solo_traveller • nz
9
Great getaway
Pros:

The location was perfect for us, close to the convenience stores and just a couple of blocks away from the beach. The bedroom was lovely and spacious and very comfortable. The shower pressure was fantastic and the pool was a great bonus for the hot afternoons. Breakfast was also good. Staff were lovely and helped us with any questions we had.

Cons:

Our room didn't get cleaned during our week long stay, but that is minor issue.

2026-04-27 • via Nuitee
T
travelers gt • solo_traveller • gt
9
Pros:

Ubicación

Cons:

No funcionaba el internet

2026-04-27 • via Nuitee
R
Renato • solo_traveller • gt
7
2026-04-26 • via Nuitee
I
Ilia • solo_traveller • ru
9
Pros:

Вежливый персонал, кондиционер, чисто

Cons:

Самодельная лейка в душе, нерегулируемая температура воды - только один кран. Телевизор не подключался ни к каким сервисам.

2026-04-23 • via Nuitee
J
Jolyane • family_with_children • ca
9
Pros:

Super petit déjeuner

Cons:

Rien tout était parfait

2026-04-21 • via Nuitee
E
Estefani Paola • extended_group • gt
1
una estafa
Pros:

Reservamos y al llegar ya habian dado nuestras habitaciones

2026-04-21 • via Nuitee
W
Wohlers • solo_traveller • gt
9
Pros:

la ubicación es excelente, habitaciones cómodas, personal muy amable, siempre con una sonrisa.

2026-04-20 • via Nuitee
C
Cristina • couple • es
10
2026-04-05 • via Nuitee
O
Otto • couple • gt
6
Habitación se inundo por problemas en los drenajes
Pros:

Buena ubicación

Cons:

La habitación se inundó completamente por problemas en los drenajes y no se pudo utilizar el baño durante la mitad de la estadía. El personal se limitó a secar el agua del piso y no brindaron ni siquiera una disculpa por los inconvenientes. Fue bastante incómodo no tener un baño disponible.

2026-04-03 • via Nuitee
M
marin • solo_traveller • gt
9
2026-04-02 • via Nuitee
V
viktor • solo_traveller • cz
10
2026-03-31 • via Nuitee
S
Shanylourie • solo_traveller • gt
10
Pros:

מקום שווה ביותר מיקום מעולה כל מה שצריך כדי להנות מחופשה טובה והבעלים פשוט מקסים !!

2026-03-28 • via Nuitee
J
JONATHAN • couple • ca
5
Medium
Pros:

Location

2026-03-28 • via Nuitee