Children allowed

Facilities

Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Tour desk
Soundproof rooms
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Cons:
Some rooms have varying views

Categories

Cleanliness
8.63
The hotel is clean and spacious, with a large, clean bathroom.
Service
9
Staff are very helpful, accommodating, and kind.
Location
9.14
Great location, walking distance to almost everywhere.
Room Quality
8.09
Rooms are clean and comfortable, but some views may vary.
Amenities
8.62
Includes a breakfast buffet and comfortable amenities.
Value for Money
8.58
Good quality relative to price.
Food and Beverage
8.73
Breakfast offerings were extensive and well-received.
Overall Experience
8.8
An excellent stay with several positive aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 07:42

Property Description

Mountain View Balcony Rooms
Phuong Nam Hotel offers rooms with balconies overlooking the majestic mountains, providing a serene setting for your stay.

Convenient Amenities
Each air-conditioned room is equipped with a flat-screen TV, refrigerator, and electric kettle. Enjoy a hot cup of tea while taking in the garden or city views from your room.

Exciting Activities and Services
Take advantage of the tour desk, car rental services, and on-site restaurant. Unwind at the hotel's bar with billiards or explore the area with ease, as Sa Pa Stone Church and Sa Pa Lake are just a short distance away.

Experience comfort and adventure at Phuong Nam Hotel - book your stay now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:30 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and charges may be applicable.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.7
Based on 1403 reviews
Cleanliness: 8.63
Service: 9
Location: 9.14
Room Quality: 8.09
Amenities: 8.62
Value for Money: 8.58
Food and Beverage: 8.73
Overall Experience: 8.8
C
Carol extended_group ph
9
the experience in the hotel is superb, the location is great & their serving the good breakfast.
Pros:

My friends and I like the location and the ambience of the hotel; it exceeded our expectations as well, and it was very near the attractions like Sun Plaza Station, etc.

Cons:

The traffic in the vicinity is very heavy when someone is dropping off their guest at nearby hotels.

2026-03-24 via Nuitee
R
Ronald Paul couple ph
10
Staff was the best reason to stay here. And everything has a heated option.
Pros:

The bed has a heater. The lobby bathroom has a heated shower which we were able to use before we board our bus going back to Hanoi.

Cons:

It is a bit climb going to Sa Pa Center. Cars would get congested due to narrow roads leading to the hotel

2026-03-22 via Nuitee
C
Calvin extended_group ca
8
Our stay was good.
Pros:

We had a comfortable 2 night stay.

Cons:

Not all things were as advertised. There was no hot tub or spa to use.

2026-03-22 via Nuitee
R
Raymunato Socorro family_with_children ca
10
2026-03-21 via Nuitee
M
Maria Venus Purificacion couple ph
6
It wasnpretty decent. Cheap for a reason. Breakfast was alsomokay
Pros:

Location
Staff

Cons:

Run out of hot water in middle of shower

2026-03-15 via Nuitee
N
nespjulian family_with_children ph
10
Pros:

The location.

Cons:

One room has limited hot shower. One room has squeaking sound.

2026-03-14 via Nuitee
M
MC family_with_children ph
8
Pros:

The location is good. Near at sun plaza and a lot of local retaurant. Their breakfast is really good. The staff is also good. So far i like the place and will book again if we will come back to Sapa.

2026-03-13 via Nuitee
R
Rajeev extended_group in
9
2026-03-13 via Nuitee
T
Tamás extended_group hu
9
Pros:

Kedves személyzet, tárolási lehetőséget biztosítottak a bőröndnek, kiváló elhelyezkedés.

2026-03-13 via Nuitee
M
MARJORIE extended_group ph
10
Pros:

The staffs are very accommodating, reliable and initiative 💯 The service are superb and the hotel has a very good location. It is accessible to all your needs.

Cons:

None

2026-03-12 via Nuitee
D
Dian Therese couple ph
10
Will definitely recommend!
Pros:

Our whole stay in Phuong Nam is superb! The location is within the sapa center so we had fun walking around the area especially at night. The bed is super comfortable. We had a great time hanging out in the balcony and enjoying the cool weather and the view.

2026-03-10 via Nuitee
L
Lalaine extended_group ph
9
Nice place to stay, just a few minutes walk and your in sun world for fansipan tour,, nice mountain view from the room,,
2026-03-09 via Nuitee
A
Aleksandra couple pl
8
Pros:

Widok z okien i tarasu robi robotę. Pokoje zadbane, mozliwosc płatności kartą

Cons:

Śniadanie- mimo ze spory wybór to tak naprawdę w europejskiej opinii byly to dania obiadowe a nie śniadanie

2026-03-08 via Nuitee
A
Antonia couple au
9
2026-03-06 via Nuitee
L
Le family_with_children vn
9
2026-03-05 via Nuitee
M
Mareon extended_group ph
9
Pros:

Great value for money. Breakfast is good and location is accessible

2026-03-04 via Nuitee
S
Sittichai couple th
9
2026-03-03 via Nuitee
M
Marine family_with_children fr
10
2026-03-03 via Nuitee
G
G solo_traveller fr
9
2026-03-03 via Nuitee
G
G solo_traveller fr
9
Pros:

La chambre est très belle

Cons:

Le jaccuzi ne fonctionne pas

2026-03-02 via Nuitee