Children allowed

Facilities

Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Tour desk
Soundproof rooms
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Cons:
Some rooms have varying views

Categories

Cleanliness
8.63
The hotel is clean and spacious, with a large, clean bathroom.
Service
9
Staff are very helpful, accommodating, and kind.
Location
9.14
Great location, walking distance to almost everywhere.
Room Quality
8.09
Rooms are clean and comfortable, but some views may vary.
Amenities
8.62
Includes a breakfast buffet and comfortable amenities.
Value for Money
8.58
Good quality relative to price.
Food and Beverage
8.73
Breakfast offerings were extensive and well-received.
Overall Experience
8.8
An excellent stay with several positive aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 07:42

Property Description

Mountain View Balcony Rooms
Phuong Nam Hotel offers rooms with balconies overlooking the majestic mountains, providing a serene setting for your stay.

Convenient Amenities
Each air-conditioned room is equipped with a flat-screen TV, refrigerator, and electric kettle. Enjoy a hot cup of tea while taking in the garden or city views from your room.

Exciting Activities and Services
Take advantage of the tour desk, car rental services, and on-site restaurant. Unwind at the hotel's bar with billiards or explore the area with ease, as Sa Pa Stone Church and Sa Pa Lake are just a short distance away.

Experience comfort and adventure at Phuong Nam Hotel - book your stay now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:30 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and charges may be applicable.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.7
Based on 1439 reviews
Cleanliness: 8.63
Service: 9
Location: 9.14
Room Quality: 8.09
Amenities: 8.62
Value for Money: 8.58
Food and Beverage: 8.73
Overall Experience: 8.8
E
Escalderon couple ph
10
The staff are so nice and helpful especially the guy who helped with our lugge never fail to greet us when we meet. Also
Pros:

Location, staff, cleanliness - 100% If I will come back at Sapa, I will stay at Phuong Nam.

2026-04-18 via Nuitee
C
Cielito family_with_children be
10
excellent
Pros:

very good

Cons:

nothing

2026-04-17 via Nuitee
Y
Yujin couple kr
8
Pros:

사파에서 지내기 좋은 위치에 가격도 좋고 조식도 나오고 좋아염

Cons:

없어요

2026-04-16 via Nuitee
A
Aira Marie couple ph
10
Great stay with mountain views and very accommodating staff
Pros:

Our stay with Phuong Nam Hotel was really great, especially for Filipinos! You’ll notice many guests are from the Philippines, you can hear the language around, which made the stay feel more familiar hehe.

Our room was spacious and had a nice view of the mountains of Sa Pa. The room itself was clean and comfortable, with complete amenities. The location is also very convenient, walking distance to Sun Plaza, so it was easy to go around.

Breakfast was good as well. The menu didn’t change on our second morning, but still enjoyable. We also arrived about 30 minutes early, and the staff kindly allowed us to check in without any additional fees, really appreciated that.

Overall, we loved our stay here and would definitely recommend it 💛

Cons:

Keep up the great service!

2026-04-15 via Nuitee
C
caTRAVEL family_with_children ph
9
Pros:

The beds and the buffet breakfast

Cons:

Nothing

2026-04-14 via Nuitee
J
JM family_with_children au
6
Great location, you get what you paid for. Could’ve been a bit cleaner specially the bathroom.
Pros:

Location wise, very close to Sapa centre.

Cons:

Overall cleanliness of the room. Bathroom needs a bit of cleaning as it smells.

2026-04-12 via Nuitee
M
Mijares solo_traveller ca
9
Pros:

Very close to all amenities

Cons:

None

2026-04-11 via Nuitee
J
Jérôme solo_traveller fr
8
Pros:

Excellent emplacement dans Sapa
Personnel sympathique et serviable
Bon petit-déjeuner
Très bon rapport qualité prix

Cons:

Des petites serviettes supplémentaires dans la salle de bain pourraient etre utiles

2026-04-10 via Nuitee
A
Anna Marie Dei extended_group ph
10
2026-04-10 via Nuitee
K
Keiko family_with_children th
8
Pros:

マウンテンビューのお部屋を予約しましたが、景色がとても良かったです。お部屋も広く、掃除も行き届いていたと思います。

Cons:

朝食があまり美味しくなかった。

2026-04-09 via Nuitee
M
Margo couple us
10
Lovely room
Pros:

Room, view, location.

Cons:

Please provide blackout curtains for the nighttime light that comes in the windows. That would be nice for sleeping.

2026-04-08 via Nuitee
J
Janine couple us
8
2026-04-08 via Nuitee
M
Michele couple au
4
Ok but need improving
Pros:

Close to everything restaurants

Cons:

Toilet seat broken didn’t fit toilet…very basic…..needed a good clean

2026-04-08 via Nuitee
E
Evalyn couple ph
10
Very satisfied
Pros:

Excellent

Cons:

All good

2026-04-06 via Nuitee
E
Evalyn extended_group ph
10
Excellent
Pros:

Very good location

Cons:

Friendly staff

2026-04-05 via Nuitee
T
Trecia Marie family_with_children ph
9
Pros:

The location is so convenient.

Cons:

Not all stores accept card

2026-04-04 via Nuitee
L
Lian Eng couple sg
9
Great place to stay in Sapa.
Pros:

The staff provided Good customer service .
We reach there early morning before our check in time and they allow us to use the bathroom to wash up and we can leave our luggage with them free of charge so We can go out to get breakfast and walk around before check in time.
From our room we can seen very nice scenery when we wake up in the morning that’s make your day.
Good location Near to Sun Plaza with a lots of restaurants and massages around. Food and massages are good and prices are reasonable.

Cons:

Hope they can do some upgrading about their room furniture, a bit too old.

2026-04-03 via Nuitee
F
Figueroa extended_group ph
7
Pros:

Location, clean rooms, mountain view, good and attentive service

Cons:

we ate breakfast for 3 straight days and buffet choices were practically the same for those 3 days. mixing up even just half of the food will be big improvement

2026-04-03 via Nuitee
B
Blandine family_with_children fr
9
Pros:

Balcon sur la montagne, confort simple mais agréable pour un prix tellement raisonnable

2026-04-02 via Nuitee
V
Vincent couple ph
8
2026-04-02 via Nuitee