Hotel Del Centro

Hotels
6.4 (140 reviews)
4 poniente 512, Colonia Centro , Puebla , mx

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Restaurant
Family rooms
Tour desk
Grocery deliveries
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
See all facilities

Review Highlights

Pros:
Good location
Affordable prices
Cons:
Cleanliness issues
Poor service at times
Old furniture and linens

Categories

Cleanliness
5.04
Multiple reviews highlight issues with the cleanliness of rooms, including dirty linens and bad odors.
Service
7.01
Some guests experienced rude service from the staff, particularly during check-in, though others noted kindness from certain staff members.
Location
9.05
Many reviews praised the location, noting its proximity to attractions and the city center.
Room Quality
5
Reports of old, uncomfortable beds, and inadequate cleaning suggest poor room quality.
Amenities
6.03
Facilities and amenities received mixed reviews, including missing internet information and inadequate towel sizes.
Value for Money
6.99
The hotel is considered affordable, but guests feel that the low price reflects the quality issues.
Food and Beverage
6.04
Not specifically mentioned, but general feedback suggests standard offerings.
Overall Experience
6.01
Guests had a mix of positive and negative experiences resulting in a neutral overall sentiment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 04:47

Property Description

Historic Location in Puebla
Hotel Del Centro is nestled in the historic heart of Puebla, a mere 500 metres from the iconic Zócalo Square and Puebla Cathedral. Immerse yourself in the rich culture and heritage of this vibrant city right at your doorstep.

Comfortable Rooms with Amenities
Experience comfort in every corner with rooms at Hotel Del Centro equipped with a TV featuring cable channels and a private bathroom with a shower. Unwind after a day of exploration in a cozy and inviting space.

Convenient Tour Desk and Nearby Attractions
Let our tour desk guide you through the must-see attractions and activities in Puebla. With a food market and an array of local dining and entertainment options just a short stroll away, your stay at Hotel Del Centro promises convenience and excitement.

Book your stay at Hotel Del Centro now and indulge in a memorable experience in the heart of historic Puebla.

Check-in and check-out hours:
Check-out: 02:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free public parking is possible at a location nearby (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    No special conditions apply for groups.

Location

Guest Reviews

6.4
Based on 140 reviews
Cleanliness: 5.04
Service: 7.01
Location: 9.05
Room Quality: 5
Amenities: 6.03
Value for Money: 6.99
Food and Beverage: 6.04
Overall Experience: 6.01
M
Morales • couple • mx
8
2026-04-04 • via Nuitee
J
Juliana • extended_group • mx
7
Pros:

La atención de los empleados excelente.

Cons:

Las camas,el colchón la vrdd ya kuy deteriorados ,igual la ropa de cama

2026-04-04 • via Nuitee
R
R Ventura p • extended_group • mx
9
2026-04-03 • via Nuitee
S
Sheila • couple • mx
7
2026-04-03 • via Nuitee
J
José Maria • solo_traveller • us
3
Viaje
Pros:

Lo cercano al zócalo

Cons:

Que el baño estaba tapado y es algo que es seguido me lo dijeron en el hotel

2026-04-02 • via Nuitee
P
Palacios • extended_group • mx
3
Cons:

Muy sucio y lleno de polvo, por el precio esta bien pero sía lguien tiene alergias no recomiendo, aparte el techo del baño estaba todo lleno de humedad y hongos

2026-03-29 • via Nuitee
M
Miguel Angel • solo_traveller • mx
4
2026-03-27 • via Nuitee
D
Díana • solo_traveller • mx
10
2026-03-25 • via Nuitee
A
Anabel Covarrubias • solo_traveller • mx
1
Cons:

La habitación parecía Motel de mala muerte, la cama... El colchón hundido, sucio y sin agua caliente . El lavabo tampoco servía

2026-03-25 • via Nuitee
H
Herandez vivaz • solo_traveller • mx
4
Pros:

Solo el lugar

Cons:

Las camas súper incómodas

2026-03-24 • via Nuitee
R
Roman Rodriguez • extended_group • mx
7
2026-03-23 • via Nuitee
C
Concepción • couple • mx
10
Pros:

Está céntrico en una zona tranquila

2026-03-20 • via Nuitee
C
Castillo Jiménez • solo_traveller • mx
8
2026-03-18 • via Nuitee
M
Matesparza • couple • mx
8
2026-03-18 • via Nuitee
M
Matesparza • couple • mx
9
Cons:

Las cobijas son muy antiguas

2026-03-17 • via Nuitee
U
Uri • extended_group • mx
9
Excelente relación precio-calidad
Pros:

Ubicación, precio y personal accesible.

Cons:

El colchón.

2026-03-17 • via Nuitee
C
cristy nayeli • solo_traveller • mx
9
2026-03-16 • via Nuitee
M
Miguel • solo_traveller • mx
6
Pros:

El precio fue muy accesible

Cons:

Supongo tenían poco personal, por ello tardaban mucho en atender al llegar. El control de la tele no funcionaba.

2026-03-14 • via Nuitee
M
Morgan Gerado • extended_group • mx
7
Hotel céntrico sin mucho lujo
Pros:

Ubicación excelente con ruidos de lo normal una ciudad, solo las instalaciones un poco anticuadas, cosas que se pueden mejorar, pero en si cumple con su función, alrededores con mucha seguridad a menos de 1 km el zócalo

Cons:

El wc gasta mucha agua cada vez que se utiliza y los colchones ya pasaditos, ventanas de los 70s pero cumple su función

2026-03-13 • via Nuitee
A
Aguilar C. • couple • mx
7
Pros:

Muy amplio y buena limpieza

Cons:

Huele mucho a drenaje

2026-03-13 • via Nuitee