Hotel Del Centro

Hotels
6.4 (118 reviews)
4 poniente 512, Colonia Centro , Puebla , mx

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Restaurant
Family rooms
Tour desk
Grocery deliveries
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
See all facilities

Review Highlights

Pros:
Good location
Affordable prices
Cons:
Cleanliness issues
Poor service at times
Old furniture and linens

Categories

Cleanliness
5.04
Multiple reviews highlight issues with the cleanliness of rooms, including dirty linens and bad odors.
Service
7.01
Some guests experienced rude service from the staff, particularly during check-in, though others noted kindness from certain staff members.
Location
9.05
Many reviews praised the location, noting its proximity to attractions and the city center.
Room Quality
5
Reports of old, uncomfortable beds, and inadequate cleaning suggest poor room quality.
Amenities
6.03
Facilities and amenities received mixed reviews, including missing internet information and inadequate towel sizes.
Value for Money
6.99
The hotel is considered affordable, but guests feel that the low price reflects the quality issues.
Food and Beverage
6.04
Not specifically mentioned, but general feedback suggests standard offerings.
Overall Experience
6.01
Guests had a mix of positive and negative experiences resulting in a neutral overall sentiment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 04:47

Property Description

Historic Location in Puebla
Hotel Del Centro is nestled in the historic heart of Puebla, a mere 500 metres from the iconic Zócalo Square and Puebla Cathedral. Immerse yourself in the rich culture and heritage of this vibrant city right at your doorstep.

Comfortable Rooms with Amenities
Experience comfort in every corner with rooms at Hotel Del Centro equipped with a TV featuring cable channels and a private bathroom with a shower. Unwind after a day of exploration in a cozy and inviting space.

Convenient Tour Desk and Nearby Attractions
Let our tour desk guide you through the must-see attractions and activities in Puebla. With a food market and an array of local dining and entertainment options just a short stroll away, your stay at Hotel Del Centro promises convenience and excitement.

Book your stay at Hotel Del Centro now and indulge in a memorable experience in the heart of historic Puebla.

Check-in and check-out hours:
Check-out: 02:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free public parking is possible at a location nearby (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    No special conditions apply for groups.

Location

Guest Reviews

6.4
Based on 118 reviews
Cleanliness: 5.04
Service: 7.01
Location: 9.05
Room Quality: 5
Amenities: 6.03
Value for Money: 6.99
Food and Beverage: 6.04
Overall Experience: 6.01
M
Miguel • solo_traveller • mx
6
Pros:

El precio fue muy accesible

Cons:

Supongo tenían poco personal, por ello tardaban mucho en atender al llegar. El control de la tele no funcionaba.

2026-03-14 • via Nuitee
M
Morgan Gerado • extended_group • mx
7
Hotel céntrico sin mucho lujo
Pros:

Ubicación excelente con ruidos de lo normal una ciudad, solo las instalaciones un poco anticuadas, cosas que se pueden mejorar, pero en si cumple con su función, alrededores con mucha seguridad a menos de 1 km el zócalo

Cons:

El wc gasta mucha agua cada vez que se utiliza y los colchones ya pasaditos, ventanas de los 70s pero cumple su función

2026-03-13 • via Nuitee
A
Aguilar C. • couple • mx
7
Pros:

Muy amplio y buena limpieza

Cons:

Huele mucho a drenaje

2026-03-13 • via Nuitee
C
Carlos • solo_traveller • mx
9
Pros:

La cercanía con el Centro de la Ciudad.

Cons:

No hubo wi-fi

2026-03-09 • via Nuitee
A
Araceli • solo_traveller • mx
8
2026-03-05 • via Nuitee
A
ana lilia • couple • mx
10
Pros:

La verdad nos gustó porque estaba muy cerca del centro el trato fue muy bueno la seguridad muy buena

2026-03-04 • via Nuitee
M
Matthew • couple • gb
10
Pros:

Great location and clean

2026-03-03 • via Nuitee
H
Héctor • couple • mx
8
2026-03-02 • via Nuitee
S
Sheila • couple • mx
5
Pros:

La ubicación

Cons:

Parte del personal es un poco grosero, se molestan si les pides algo

2026-03-01 • via Nuitee
F
Frias • couple • mx
9
2026-02-28 • via Nuitee
N
natali • extended_group • mx
5
Pros:

La ubicación

Cons:

La atención del personal

2026-02-26 • via Nuitee
J
Juan Gabriel • solo_traveller • mx
5
no esta mal, pero con lijeros cambios puede mejorar bastante
Pros:

la ubicación

Cons:

el lugar tiene mala iluminación y el internet no cargaba en lo absoluto

2026-02-14 • via Nuitee
M
Mitzi • solo_traveller • mx
9
Pros:

La ubicación y la relación precio calidad

Cons:

La regadera es de chorro , es decir solo es un tubo pero el agua caliente 10/10

2026-02-11 • via Nuitee
M
Mitzi • couple • mx
9
2026-02-11 • via Nuitee
F
Francisco • solo_traveller • mx
9
Buen lugar para descansar y cerca del centro.
Pros:

Es muy tranquilo, para descansar está súper, en general para mí las instalaciones están bien, el señor que recibe es serio Pero cortés y eso se agradece mucho.

Cons:

La sabana estaba sucia de ahí en fuera todo bien.

2026-02-10 • via Nuitee
A
Axayacatl • solo_traveller • mx
8
2026-01-31 • via Nuitee
O
Ofelia • couple • mx
10
2026-01-30 • via Nuitee
L
Luis Enrique • couple • mx
9
Pros:

precio y ubicacion

Cons:

una remodelacion de enseres de cama y muebles no le vendria mal, sin embargo sigue siendo muy buena opcion

2026-01-29 • via Nuitee
E
Erick Ramírez • couple • mx
8
2026-01-28 • via Nuitee
G
German • couple • mx
9
Pros:

Todo bien ,limpio y cerca del centro

2026-01-27 • via Nuitee