Hotel Del Centro

Hotels
6.4 (198 reviews)
4 poniente 512, Colonia Centro , Puebla , mx

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Family rooms
Tour desk
Breakfast in the room
See all facilities

Review Highlights

Pros:
Good location
Affordable prices
Cons:
Cleanliness issues
Poor service at times
Old furniture and linens

Categories

Cleanliness
5.04
Multiple reviews highlight issues with the cleanliness of rooms, including dirty linens and bad odors.
Service
7.01
Some guests experienced rude service from the staff, particularly during check-in, though others noted kindness from certain staff members.
Location
9.05
Many reviews praised the location, noting its proximity to attractions and the city center.
Room Quality
5
Reports of old, uncomfortable beds, and inadequate cleaning suggest poor room quality.
Amenities
6.03
Facilities and amenities received mixed reviews, including missing internet information and inadequate towel sizes.
Value for Money
6.99
The hotel is considered affordable, but guests feel that the low price reflects the quality issues.
Food and Beverage
6.04
Not specifically mentioned, but general feedback suggests standard offerings.
Overall Experience
6.01
Guests had a mix of positive and negative experiences resulting in a neutral overall sentiment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 04:47

Property Description

Historic Location in Puebla
Hotel Del Centro is nestled in the historic heart of Puebla, a mere 500 metres from the iconic Zócalo Square and Puebla Cathedral. Immerse yourself in the rich culture and heritage of this vibrant city right at your doorstep.

Comfortable Rooms with Amenities
Experience comfort in every corner with rooms at Hotel Del Centro equipped with a TV featuring cable channels and a private bathroom with a shower. Unwind after a day of exploration in a cozy and inviting space.

Convenient Tour Desk and Nearby Attractions
Let our tour desk guide you through the must-see attractions and activities in Puebla. With a food market and an array of local dining and entertainment options just a short stroll away, your stay at Hotel Del Centro promises convenience and excitement.

Book your stay at Hotel Del Centro now and indulge in a memorable experience in the heart of historic Puebla.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 02:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free public parking is possible at a location nearby (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    No special conditions apply for groups.

Location

Guest Reviews

6.4
Based on 198 reviews
Cleanliness: 5.04
Service: 7.01
Location: 9.05
Room Quality: 5
Amenities: 6.03
Value for Money: 6.99
Food and Beverage: 6.04
Overall Experience: 6.01
A
ADRIAN • couple • mx
1
Pésimo servicio
Cons:

Me cancelaron la reservacion y no me avisaron.

2026-07-24 • via Nuitee
D
Diana Gabriela • solo_traveller • mx
5
Cons:

Colchones viejos

2026-07-19 • via Nuitee
L
Lucy • solo_traveller • mx
8
Gratificante
Pros:

Excelente ubicación, muy accesibles

Cons:

Ojalá contará con aire acondicionado

2026-07-18 • via Nuitee
I
Israel • solo_traveller • mx
5
Pros:

La ubicacion

Cons:

Está muy descuidado en cuanto a instalaciones.

2026-07-18 • via Nuitee
M
Marcela • solo_traveller • mx
6
2026-07-13 • via Nuitee
B
Blet Rodriguez • solo_traveller • mx
10
Bajar un poquito el precio de las habitaciones
Pros:

El trato del.personal.

Cons:

Todo bien

2026-07-13 • via Nuitee
M
Maricarmen • couple • mx
10
2026-07-13 • via Nuitee
C
Cristopher • solo_traveller • mx
7
Cuarto en muy mal estado
Pros:

La ubicación

Cons:

La habitación olía entre humedad, drenaje y cigarro. La toalla que me dieron era de manos y estaba manchada,el internet pésimo, a la tv no le servía el control de volumen, la regadera sólo era un tubo y mucho ruido...

2026-07-12 • via Nuitee
G
Gamaliel • couple • mx
10
2026-07-11 • via Nuitee
H
Humberto Israel • solo_traveller • mx
10
2026-07-05 • via Nuitee
H
Humberto Israel • solo_traveller • mx
10
2026-07-05 • via Nuitee
G
Guillermo • couple • mx
5
2026-07-04 • via Nuitee
S
Sheila • solo_traveller • mx
4
2026-07-01 • via Nuitee
G
GERARDO • solo_traveller • mx
5
Forzosa
Cons:

El personal del valet. Payaso.uy prepotente no vuelvo. A ese lugar

2026-06-27 • via Nuitee
R
ROSA ESTELA • solo_traveller • mx
6
Infraestructura deplorable. Limpieza inaceptable.
Pros:

El primer día la cama estaba sucia,tenía cabellos y las sábanas deplorables,el colchón sumido, duro,sucio (no usan sábanas de cajón) y la cama inestable. Una mesa y un buró royos y sucios. Reporté me dieron dos cobijas y dormite sobre ellas,con total desconfianza. Si cambiaron la sábanas después, no había más cuartos,ni devoluciones...el último día anduvo una cucaracha en la pared. Una experiencia totalmente desagradable para lo que he vivido en Booking.

Cons:

Cama, sábanas y colchón sucios. Cucaracha.

2026-06-24 • via Nuitee
C
C • solo_traveller • mx
9
2026-06-23 • via Nuitee
N
Norma • solo_traveller • mx
6
REGULAR
Cons:

HICE LA RESERVA Y LLAME PARA AVISAR QUE LLEGARIA MÁS TARDE DE LO QUE MARCABA Y ME DIJERON QUE NO HABÍA PROBLEMA AL LLEGAR DIJERON QUE LA RESERVA ESTABA CANCELADA Y QUE SI QUERÍA LA HABITACIÓN EL COSTO ERA MÁS ALTO QUE EL DE LA PÁGINA PREGUNTE QUE LO PODIA PAGAR EN LA PÁGINA Y ME DIJERON QUE NO TENIAN PÁGINA

2026-06-23 • via Nuitee
C
Corral Valles • family_with_children • mx
7
2026-06-22 • via Nuitee
L
Luis • solo_traveller • mx
10
2026-06-20 • via Nuitee
E
Eunice • solo_traveller • mx
10
2026-06-18 • via Nuitee